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Topic Review (Newest First)
04-23-2008 01:03 PM
parrot head
Quote:
Originally Posted by Siggie View Post
I bought a 2004 TJ. I live in Sunnyvale, CA. The front seat in the car is tilted. A lot. It's tilted so that if you placed a tennis ball on the seat, it would roll out of the door. Sitting in that Jeep is literally like sitting in a chair where the legs on your right side are longer than those on the left. Great on the back. Not.

So, I reported it to the dealer as a warranty issue.

Listen. I'm dead serious -- I swear it -- here's what the service manager told me:

"I talked to Chrysler about your seat and they said that the seats in the Wrangler are intentionally tilted toward the doors. Jeep made them that way because the car is used off road. If you were to get into a difficult position, they don't want to make it hard for you to get out of the car. The seats are intentionally tilted to help you to get out."

This is my first Jeep and I love the car. Always wanted one going back to CJ days. Can anyone tell me if this statement is factual? My gut reaction and common sense tell me that this a stunning example of a lie that could void the warranty of a lie detector machine, but I seek the wisdon of this forum to confirm it. I could be wrong.

Siggie
Holy crap, my BS alarm is going off so loud my ears are ringing That is one of the dumbest things I have heard a dealer say
04-23-2008 10:15 AM
[TheYJGuy]
Quote:
Originally Posted by dwdrums801 View Post
Lmfao
04-23-2008 09:21 AM
dwdrums801 Lmfao
04-23-2008 05:34 AM
[TheYJGuy]
Quote:
Originally Posted by dwdrums801 View Post
I dont get it?
Road head...get it now?
04-23-2008 05:13 AM
Dare2BSquare There's nothing like reviving an old thread which has no resolution. What the crap ever happened with the seat?
04-23-2008 03:01 AM
dwdrums801
Quote:
Originally Posted by Triple88a View Post
There is a reason why this one is tilted though.
I dont get it?
04-23-2008 02:00 AM
tobycat1
04-23-2008 12:48 AM
Triple88a
Quote:
Originally Posted by dwdrums801 View Post
haha everyone tells me my passenger seat is tilted outward but i dont sit there so its not my problem haha
There is a reason why this one is tilted though.
04-23-2008 12:32 AM
dwdrums801 haha everyone tells me my passenger seat is tilted outward but i dont sit there so its not my problem haha
04-23-2008 12:01 AM
Triple88a i was searching for something else and came up to this one and it cheered me up so i thought i might bump it up. lol
04-22-2008 10:45 PM
nregas1 good thread resurrection trip. pretty good read. but are there not enough threads on the entire internet that you have to go back 2 years searching for new ones? Now that's funny.
04-22-2008 12:44 PM
bpowa whats up with all the old threads.... Did you ever get it resolved.. I live in Sunnyvale also.. we should go wheeling sometime..
04-22-2008 04:00 AM
[TheYJGuy] Sorry, I'm joining this thread a bit late...

Tilted seats for safety?

04-21-2008 11:29 PM
Triple88a bump, one funny thread
12-22-2006 04:24 PM
MouthfulOfGrass
Quote:
Originally Posted by amerijeep View Post
I'm only going to say it one more time. Tell them you want to speak to the regional person. That person will straighten it out for you.

I thought maybe jeeptales would come in and give you advice, but he's in the food thread right now. PM him and ask him about it.
There's a FOOD thread ?? Where ??
12-22-2006 10:39 AM
Siggie Good Lord, this forum is awesome. I thought I knew a lot about cars (although apparently Chrysler thinks I'm stupid enough to blow that smoke up my arse) but you good folks are making me humble with the great insight. TODAY is the big day that I go to pick the car up. If the seat is not fixed, I'm going to ask for the Regional Manager and escalate. I'll also take some pics and post them.

Mastercraft seats, hmmmm.......
12-22-2006 10:04 AM
Tiburon
Quote:
Originally Posted by bmxstreet15 View Post
I would mention something about the lemon law to the dealership if that applies in your state.
BMX the lemon law only works with new cars. used has a whole different set of laws. none of them have anything to do with lemon laws... sucks but thats how it works.

I had sold cars 3 years Hyundais and 1 year Chrysler Dodge Jeep and I learned that when you buy a used car most of the time you inherit sombody elses problem. My Wrangler is my first ever Brand New vehicle I've ever bought. I've gone thru over a dozen used cars and the stories I can tell you guys about problems that were there since I bought them.

Anyway, obviously the seat is not right. I find that when I'm in a situation similar to this it comes down to asking the service people "would you drive this car with this problem?" If the seat tilts to the side is this a vehicle that you would get behind the wheel and drive? In the interest of good, nay, mediocre customer service can you turn this wonderful vehicle that I love like a child into something that you, mister service advisor, would be proud to drive down the street, with the doors off, and not fall out of? Please, Pretty Please, with sugar on top, fix the F***ing car.
12-22-2006 04:55 AM
SportsGal501
Quote:
Originally Posted by Siggie View Post
I bought it used. The car had a year and a half of use before I bought it -- but it's still under basic warranty.

So, the car is new to me and I reported all of its faults to get them squared away before the basic warranty ran out. Ya'll know Jeeps way more than I do -- perhaps this history will be of interest:

Driver mirror vibrated so badly at times, I couldn't make out cars behind me -- cars like cop cars! LOL! The mirror was replaced. Still vibrated. Vibrates to this day. I was told that normal. I let that slide.

The wheel shimmmies on smooth road at EXACTLY 52-55 MPH. Without failure. New street tires. Balanced twice. Still shimmies. I was told that the Mopar steering damper is inherently a poor design. Replaced it. Still shimmies. Then I was told the sterring box was defective. Replaced that. Still shimmies. Finally, I was told that it is normal for Jeeps to shimmy. I let that slide.

There was a noise coming from the throwout bearing. Occurs with the foot off the clutch. Quiets down when the clutch pedal is depressed. Dealer said the throwout bearing and pinion bearings were bad. Replaced them. Noise persists. AFTER that, I was told by a different dealer that the noise is normal in Jeeps and the bearing replacements were not needed. Spoke to two independent mechanics who said it isn't. One thought it was a bearing supporting the tranny output shaft. Opinions varied. I let that slide.

I could go on. I have a bunch of stories about this troubled Jeep. The culmen was the rap the dealer gave me about the seats though. That was one for the highlight film. I'm beining to see why the previous owner got rid of the car after a year and a half. Did I mention water in the trunk?

I'm a patient person though. I will stick with the car.
The Shimmies
Well,my '06 TJ 1,419 miles had a case of the shimmies for about a month,finally took it to be serviced on Wednesday and it was the rotor brake that was bad or they "replaced out round rotors".

The steering wheel would shimmy like it was having a seizure,when applying brakes at 40 mph or more.

Scary as hell if you ask me...it was still under warranty so they were very nice in fixing the problem.
12-22-2006 01:40 AM
Wr@ngler00 I found this on another site and i think its worth reading. Your not the only one who is having these problems. I agree with everyone else, dont stop fighting!!!!! This sounds like a bad issue and you should resolve it asap. Good luck man.... below is the link....


http://www.jeepz.com/forum/archive/index.php?t-182.html
12-22-2006 12:53 AM
bmxstreet15 Siggie, if it makes you feel any better..I have an 04 TJ with a 4 inch lift and that noise coming from the tranny/throwout bearing is actually the reverse idler inside the transmission and it is supposed to do that. The NV3550 is by nature a somewhat noisy tranny.
As for the shimmy the chrysler steering damper is a poor design but should not cause the shimmy. My seats are also level. I would mention something about the lemon law to the dealership if that applies in your state. Also Try a different dealership with the seat issue. You may or may not get a different answer. If not, its just a good reason to go to some mastercraft seats! Well good luck with your battle.
12-21-2006 10:25 PM
amerijeep I'm only going to say it one more time. Tell them you want to speak to the regional person. That person will straighten it out for you.

I thought maybe jeeptales would come in and give you advice, but he's in the food thread right now. PM him and ask him about it.
12-21-2006 09:56 PM
Siggie
Quote:
Originally Posted by Simple Scout View Post
Here Siggie, I found a picture you can give to your "Service" Manager:

Oh ****! I have a sore throat and that made me laugh so hard it hurts! Stop it!
12-21-2006 09:54 PM
Siggie
Quote:
Originally Posted by Triple88a View Post
according to your dealer they are tilted towards the door so when you remove the doors in the summer you can fall out with out any difficulties when going 50 mph ...

I gotta tell you my seat is perfectly aligned to the floor so your dealer is not telling the truth here trying to save $$$.
I've got really mixed emotions now. The guy was nice -- which goes a long way with me -- but I am troubled that the story that the seats were intentionally tilted is so lame that he was able to repeat it without busting out laughing.

I've worked in fiber optics and aircraft engines for 23 years and I have never been asked to lie to a customer. And would tell them to go to hell if they did. It's a personal choice and I am in awe as to how tough it must be working at a car dealership.

If this guy is knowingly lying, boy is it sad. I think -- I'd like to think he's passing on Chysler's information and is boxed in after having stated it. To his credit, he didn't change the story today. I almost asked for the Chrysler tech support bozo who told him that.

By the way, you check your life insurance yet?
12-21-2006 09:43 PM
Scout Here Siggie, I found a picture you can give to your "Service" Manager:

12-21-2006 09:10 PM
Triple88a according to your dealer they are tilted towards the door so when you remove the doors in the summer you can fall out with out any difficulties when going 50 mph ...

I gotta tell you my seat is perfectly aligned to the floor so your dealer is not telling the truth here trying to save $$$.
12-21-2006 09:00 PM
Geeps
Quote:
Originally Posted by Siggie View Post
An update:

I just spoke to the service manager. He sure did do me a big favor -- he covered another warranty concern and he was really cool about it. The other thing is that he said that the information about the seats CAME FROMN CHRYSLER'S TECH SUPPORT person.

To be fair to the dealership, and I hope that anyone who's read this string sees this, the dealership isn't making that claim. It's Chrysler. Chrysler TECH support!

So, all you TJers driving with level seats better pay up your life insurance!

To be clear -- the beef I now have is with Chysler. This dealership is just doing their job.
Take pictures of your seats and the seats on another 04 and send them to Chrysler's Tech support.
12-21-2006 08:50 PM
Texapple I have to admit to being a little skeptical about the service manager.....doesn't he know enough about the product he sells or have enough common sense to realize this whole tilted seat/safety issue sounds too fishy?

Siggie, you deserve a straight story.....good luck
12-21-2006 05:49 PM
Siggie An update:

I just spoke to the service manager. He sure did do me a big favor -- he covered another warranty concern and he was really cool about it. The other thing is that he said that the information about the seats CAME FROMN CHRYSLER'S TECH SUPPORT person.

To be fair to the dealership, and I hope that anyone who's read this string sees this, the dealership isn't making that claim. It's Chrysler. Chrysler TECH support!

So, all you TJers driving with level seats better pay up your life insurance!

To be clear -- the beef I now have is with Chysler. This dealership is just doing their job.
12-21-2006 05:01 PM
amerijeep This is exactly what you should do. That is what they are there for. Trust me. Tell 'em, jeeptales!!!

Quote:
Originally Posted by scumby View Post
one other thing you can try is to ask the dealership for the regional office's phone number. i did that once at a toyota dealership and they would not give it to me, instead thay fixed the problem. just a thought.
12-21-2006 04:08 PM
JeepGuyLJ What they are telling you is BS tell them that you contacted chrysler and they said the seat should NOT be that way. I have 05 and and my seat is straight yeah like i said its BS take it back and tell them that they have to fix it or you will take them to court.
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