|01-24-2011 03:03 PM|
Any thoughts on the Mopar Lift now? What size did you get?
|01-24-2011 02:42 PM|
|CorpJeep||I don't know if I like it because it is just being installed!|
|01-24-2011 11:52 AM|
|myjeepandmydog||^^ How do you like your lift? What size did you get? What I don't understand is when you look at pictures of the mopar lift there are so many more parts than most other lift kits out there. Leads me to believe that the mopar one may be a little more trustworthy?|
|01-24-2011 11:40 AM|
|CorpJeep||I too chose Mopar because the dealer, in writing, guaranteed that it would not affect the warranty. The bottom line is this: if the dealer will give you this guaranty in writing, then any and all problems will be covered, either through Chrysler's manufacturer's warranty, or the cost would be absorbed by the dealer that gave me the guaranty. I do agree that if I tried to take the Jeep to a different dealer, they most likely would try and argue that the problems are not covered. In that case, it would require you to "fight it out" with Chrysler, and you would ultimately be successful if they cannot prove that the problem with your Jeep was caused by the aftermarket lift. The Magnuson-Moss Warranty Act specifically states that the only time a new vehicle warranty can be voided is if an aftermarket part has been installed and it can be proven that it is responsible for a warranty claim. However, a vehicle manufacturer or dealership cannot void a warranty simply because an an aftermarket equipment has been installed on a vehicle. As a result, I chose the Mopar lift simply to avoid all the "hoops and hurdles" I would have to go through, and the frustration I would encounter, in trying to have the dealer honor the warranty.|
|01-24-2011 10:48 AM|
I live in a small town, and things are a bit more congenial. If the dealer were to try and screw me it would be all over town in a flash.
I bring in my rig for oil changes and tire rotation, so he gets business from me, and he tells me that if I need any thing installed to order it off the internet and he will install as I get it cheaper.
I do love small town America.
|01-24-2011 10:13 AM|
Heh Heh, thats funny-
You can spout/threaten/claim/stamp your feet and it's still on you --
If the dealer says NOPE-you pay anyway-Write letters/make calls/hire a lawyer-there is a possibility you can win-in a year, if the dealer is very stubborn !!
|01-24-2011 09:56 AM|
From practical standpoint, the dealer is the initial arbiter of whether you're covered or not. If the dealer decides you're not covered, then they decline to do the repairs. Simple as that. The burden is then on you to persuade the dealer (or Chrysler) otherwise, whether through argument or legal process.
Keep in mind of course that dealers generally WANT to do legitimate warranty work. Chrysler pays for it. So if a dealer denies a warranty claim, chances are the dealer believes Chrysler itself would object, in which case you probably actually are outside your warranty.
Things get sticky when a dealer slaps on a 4" lift and 35" tires that fry the driveshafts and cook the axles, but sells the Jeep claiming the warranty still applies. Chrysler would undoubtedly deny the repair, and an unscrupulous dealer would likely try to escape liability by claiming he never alleged it was warrantied. For that, I refer back to my 9:30 a.m. post about "getting it in writing."
Good point on the "modding" = "hot rodding." If more folks thought of it that way, the warranty debates might be a lot clearer.
|01-24-2011 09:40 AM|
The burden of proof is on the dealer that the part caused a problem. Many of the aftermarket lifts also carry a lifetime warranty. So if you shop wisely, you are still well covered.
When the warrantees talk "performance" or "racing", bear in mind that what we call modding the rest of the auto world calls hot rodding. What we call rigs they would call hot rods.
|01-24-2011 09:03 AM|
Grog had the right quote above from the Mopar Perfomance catalog. Further, this (unsurprisingly) dovetails with the following from the 2010 warranty booklet that came with your Jeep: "[Y]our warranties don’t cover any part that was not on your vehicle when it left the manufacturing plant or is not certified for use on your vehicle. Nor do they cover the costs of any repairs or adjustments that might be caused or needed because of the installation or use of non-Chrysler parts . . . . Performance or racing parts are considered to be non-Chrysler parts. Repairs or adjustments caused by their use are not covered under your warranties."
The warranty booklet does goes on to state that "genuine Chrysler / MOPAR accessories installed by an authorized . . . Jeep dealer" will still be covered, but I don't think a lift counts as an "accessory." I believe, as Grog indicated, that it's a "performance part."
Of course, that doesn't mean that your dealer won't push Chrysler to treat your vehicle as if it is warrantied, or that the dealer itself won't warranty the vehicle. Nor does it mean that the lift will necessarily cause any problems throughout the rest of the vehicle such that you'll need warranty service that is arguably related to the lift.
It's probably an academic point more than anything.
|01-24-2011 08:43 AM|
I have the 3" mopar lift that came on the jeep prior to purchase, which I was told that fell under warrenty, bumper to bumper at the very least since it was bought brand new with it. As for work after purchase dunno, cold call a couple of dealers around the country and see what they say. Just don't tell them where you live. Good way too see if you're getting ripped.
As for mine love it. Ride up front is great. Mother in law who gets motion sick easily said the back seat (unlimited) was bumpy on the highway. I haven't done any heavy off roading, but the mudding I have done and slight hill climbs have been smooth.
|01-24-2011 08:30 AM|
Also, just FYI for everybody on the "get it in writing" thing, this is obviously a good practice and is often recommended. However, it can be hard to do.
I've found the easiest an least combative way to accomplish this is simply to handle much of the discussion through email.
When you're told something via phone or in person, follow up with an email "just to confirm our conversation that XYZ". Write the "XYZ" in the terms of how you really understood what they told you but also in a way that is favorable to you. This places the burden on them to correct your interpretation if necessary, and gives them the opportunity to dial back any fluff they added during the original conversation.
They'll very likely respond in email, you'll both go back and forth a few times to "clarify," and you will eventually thereby "have it in writing". If however they only respond by a phone call, follow up on that call with another email "just to confirm" that rewrites the issues accordingly. In the email, note that absent a response, you'll view this email as stating the terms of the deal.
Repeat the process as necessary and, at some point, they'll either agree with you by email or not respond to an email from you "confirming" your latest conversation. Either way, they--and you--will be stuck with the iteration of the deal embodied in your correspondence.
For the original poster, I expect that if you try this, you might find the dealer will change a good bit of the story you were given the first go around.
|01-24-2011 07:55 AM|
|Grog||I have heard that the 2" lifts were by Skyjacker, and the 4" lifts by RE; don't know if that's the case. I know my dealership does aftermarket lifts on new jeeps before selling them. If you can order a lift on the vehicle from the factory that would be sweet.|
|01-24-2011 07:24 AM|
|01-24-2011 07:19 AM|
No matter what you do with the dealership, with regards to this issue, GET IT IN WRITING FIRST! If they are willing to put this on paper, and you are willing to spend the $$$. Then go for it. There are laws on the books that will protect your warranty for installing after market parts ( Mopar or otherwise). However, there still is the issue of having to fight with them on it.
It all comes down to what YOU want and are comfortable with.
|01-24-2011 07:16 AM|
|daggo66||I believe that is the one I am thinking of! I did see a new Jeep being sold at my local dealership with a "Skyjacker" lift and shocks already installed.|
|01-24-2011 07:04 AM|
|01-24-2011 06:45 AM|
|daggo66||Also keep in mind that the "Mopar lift" is really just a re-badged aftermarket lift. One of the aftermarket lifts ends up giving you more lift than it states. I can't remember the brand, but that can be what they are referring to.|
|01-24-2011 06:36 AM|
The Mopar lift is not covered by your warranty; the dealer misled you.
The following comes from the Mopar Perfomance catalog which has the lifts:
NO PARTS WARRANTY – “AS IS”
Mopar Performance parts beginning with a “P” prefix are sold “as is” unless otherwise noted. This means that parts sold by Mopar Performance carry no warranty whatsoever. Implied warranties, such as warranties of merchantability, are excluded. (An implied warranty of merchantability means that the part is reasonably fit for the general purpose for which it was sold). The entire risk as to quality and performance of such parts is with the buyer. Should such parts prove defective following their purchase, the buyer and not the manufacturer, distributor or retailer, assumes the entire cost of all necessary servicing or repair. Chrysler, Jeep® , Dodge and Ram vehicle and parts warranties are voided if the vehicle or parts are used for competition. The addition of performance parts does not by itself void a vehicle’s warranty. However, added performance parts (parts not originally supplied on the vehicle from the factory) are not covered by the vehicle’s warranty, and any failure that they may cause is also not covered by the vehicle’s warranty.
The part numbers for the lifts are P5155789 and P5155207 depending on the shocks. Chrysler does not warranty their performance parts.
|01-23-2011 10:42 PM|
If you've got the cash and would feel more comfortable with authorized Mopar parts, that's cool. I'm sure it's nice.
For what it's worth, any decent 2" lift will leave your warranty intact. The parts themselves (springs, shocks, etc.) won't be warrantied of course, but a two inch lift is low enough that it won't affect other parts (e.g., driveshafts) and remove them from coverage.
The dealership just wants you to pay them to do the work, that's all. The "2 inches is really 4 inches" thing just sounds like nonsense to convince you the inflated price is worth it. Besides, a 4" lift would certainly affect your warranty, regardless of who installed it.
Have you looked into getting heavy duty coil springs? Depending on what's under your Jeep already, that alone could boost you 2". You could get a whole set of those straight from Chrysler for around $135. Not only would those not affect your warranty, but your Jeep would in fact still be "stock."
Just my two cents.
|01-23-2011 10:12 PM|
Mopar 2" lift
I have been looking at and researching this lift as much as I can. I really want to get this lift but am unsure of its' quality. The dealer I bought my Jeep from told me that a mopar lift would not effect any part of the warranty if I had them install it. I am wondering whether or not this lift is worth it because it is quite pricey compared to most other 2" lifts. Also from researching the lift it says that it is comparable to a normal 4" lift. What does that mean and is it really? Does anyone have a mopar lift? or Like it? If not I don't need to save up half the money, but if it's a good lift I do like the idea of having mostly jeep brand parts. Any input is appreciated. I have spent most of my time researching this lift just because the dealer told me the warranty would be unaffected, so try not to bash on me too hard if it's a shitty lift.