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Topic Review (Newest First)
12-24-2011 08:26 PM
annyruok Hi, real newby here. Had the same issues ( front passenger side floor totally soaked) with my JKu the week I took delivery in Sept. They managed to fix it the second time in, not really sure what else they did besides replace seals. Had the same upgrade issues with my Nav-sirius too, they repaced the entire stereo system. My dealer is Route 46 Chrysler Jeep Dodge in Little Falls NJ. Have not had any water issues since.
12-24-2011 09:42 AM
jk'n
Quote:
Originally Posted by jjca View Post
Update - we got our buy back check and bought a mini-van. I know you're all flinching at the thought - but it doesn't leak & if has tons of room for the kids. I love it. We just couldn't risk getting another Wrangler & going through the torture of dealing with Chrysler all over. We bought a Honda & love it.
Good luck to the rest of you! Merry Christmas!
Sorry to hear that your purchase experience ended up that way with the Wrangler. You chose to move in a different direction based, it sounds like, on your family situation. When I got my buyback I decided on another 08 JKUR. I took a ration of ribbing from my friends and they especially tweaked on me when the new one leaked in the exact same place. Mine has a happy ending in that they fixed the leak on the second try and it hasn't leaked since in 3-1/2 years. As with the user below, my ownership experience is one of pride in what my jeep does for me. It is truly a go anywhere do anything vehicle compared to just about anything on the market. You sound like you are relieved and moving on. Best wishes with your new Honda and happy holidays.

Quote:
Originally Posted by ORNGCR8 View Post
I also have a 2011 JKU. I only have the soft top, and I occasionally experience leaks on the passenger side front door when closed. Upon examination, I realized it was an easy fix: the rubber seal around the inside door frame was out of line on the track. Simply tucking it back in where it belongs all the way around stopped water from coming in. Anyone know if there's a recall or TSB on this? Are they replacing the rubber for a tighter seal and fit? Drivers side doesn't do this!
You could bring this to the attention of your dealer. Let him know that you have placed it back in the groove and it keeps coming out. Ask if they can replace it. You won't know what they will decide until you ask.
12-24-2011 09:22 AM
ORNGCR8 I also have a 2011 JKU. I only have the soft top, and I occasionally experience leaks on the passenger side front door when closed. Upon examination, I realized it was an easy fix: the rubber seal around the inside door frame was out of line on the track. Simply tucking it back in where it belongs all the way around stopped water from coming in. Anyone know if there's a recall or TSB on this? Are they replacing the rubber for a tighter seal and fit? Drivers side doesn't do this!
12-24-2011 08:45 AM
Cv2065
Quote:
Originally Posted by jjca View Post
Update - we got our buy back check and bought a mini-van. I know you're all flinching at the thought - but it doesn't leak & if has tons of room for the kids. I love it. We just couldn't risk getting another Wrangler & going through the torture of dealing with Chrysler all over. We bought a Honda & love it.
Good luck to the rest of you! Merry Christmas!
Actually I don't blame you. Buying a new vehicle, Jeep or otherwise, is supposed to be a fun and enjoyable experience. Sounds like you got neither of those. For any dealer to say that leaking is normal, on ANY vehicle, that person should have his head kicked in.

In all fairness though, no matter what vehicle you buy, you always risk getting 'that one' which rolled off the assembly line half baked.

My 2011 Sahara is probably the best vehicle I've ever had in terms of enjoyment and sheer visual ecstasy! Being able to customize a bulk of the vehicle to my personal taste is truly fantastic. I have no leaking issues (knock on wood), and in Florida, that is a feat in itself, but would be irritated if I did right out of the gate.

It's unfortunate that you didn't get what you wanted right off the bat. However, good luck with your new vehicle!
12-24-2011 06:54 AM
jjca Update - we got our buy back check and bought a mini-van. I know you're all flinching at the thought - but it doesn't leak & if has tons of room for the kids. I love it. We just couldn't risk getting another Wrangler & going through the torture of dealing with Chrysler all over. We bought a Honda & love it.
Good luck to the rest of you! Merry Christmas!
06-25-2011 10:55 PM
SilverSport
Quote:
Originally Posted by jjca View Post
We LOVE our Wrangler - but our leaks have been significant enough that I'm not sure we're going to keep it
We're going to give them 1 more shot at fixing it.
If you are looking to buy one - try a 2 door -without the freedom top... We had one for years & never had any trouble with it.
According to our service guy the 4 doors are terrible when it comes to leaks (wish we knew that before we dropped so much $$) but I know 4 people who have one and have never had a drop of water.
Good luck! If you get one - you'll have fun driving it!
Ya, don't give up yet. When you are at the dealer next time, investigate the possibility of a buyback.
06-25-2011 07:44 PM
jk'n
Quote:
Originally Posted by jjca View Post
We LOVE our Wrangler - but our leaks have been significant enough that I'm not sure we're going to keep it
We're going to give them 1 more shot at fixing it.
If you are looking to buy one - try a 2 door -without the freedom top... We had one for years & never had any trouble with it.
According to our service guy the 4 doors are terrible when it comes to leaks (wish we knew that before we dropped so much $$) but I know 4 people who have one and have never had a drop of water.
Good luck! If you get one - you'll have fun driving it!
You'll get this worked out. Then you can enjoy the jeep. Hope it is fixed on your next visit. Just think, you are half way there. The door on the other side isn't leaking right? Hang in there.

Like the previous post said, selling it usually means taking a hit because of depreciation. I hope you stick it out and get it fixed. Best wishes for a speedy repair.
06-25-2011 05:06 PM
hbarkley I would work with it... if you sell it you make take a bath in depreciation. Why not switch to a soft top. Ask them to replace your hard top with one...

Fortunately my 2011 Rubi JK doesn't leak when using the Freedom top (guess I am lucky). I did switch over to a soft top for the summer and it has never leaked.

Good luck.
06-24-2011 06:42 AM
jjca We LOVE our Wrangler - but our leaks have been significant enough that I'm not sure we're going to keep it
We're going to give them 1 more shot at fixing it.
If you are looking to buy one - try a 2 door -without the freedom top... We had one for years & never had any trouble with it.
According to our service guy the 4 doors are terrible when it comes to leaks (wish we knew that before we dropped so much $$) but I know 4 people who have one and have never had a drop of water.
Good luck! If you get one - you'll have fun driving it!
06-23-2011 10:07 PM
MTH Regarding poor build quality, let's think about this for a minute . . .

Key issues in the design of Jeep tops:

-Two tops that must fit, seal equally well, and be functional year round in all climates.
-Soft top must easily fold back to halfway point (sunrider), be able to fully fold back, and offer fully removable windows.
-Hard top must have easily removable front panels and offer rear window defrost/wiper.
-2 and 4 door versions.
-Effective sound dampening.
-Lightweight.
-Removable at home by the average consumer.
-Must sit on top of removable doors.
-Must sit on top of foldable windshield.
-Must sit on top of both half doors and full steel doors.
-Must have no permanent mounting points.
-Must have no motorized components, other than hard top rear window wiper.
-Retail price of less than $2k each.

Did I miss anything? Can anybody identify one other vehicle on the market that even attempts such a challenge?

Sometimes they leak. Most of the time they don't, or if they do it's very small. When a leak is large it's usually readily fixable.

In my view, the JK tops are a pretty big accomplishment, not a failure.
06-23-2011 09:44 PM
SilverSport
Quote:
Originally Posted by Wrangler2012 View Post
Because I should be willing to accept shitty build quality for the honor of driving a Jeep?
I wouldn't call it shitty build quality. The hardtop design (3 separate panels) brings with it the need for a myriad of additional seals not normally found on other vehicles and the inherent possibilty of leaks. My Jeep leaks a few drops on the drivers door panel if I aim a water hose directly at the top of the door. But engineers design weatherseals to withstand Mother Nature, not necessarily high pressure sprays of water. My Jeep doesn't leak during rain storms or normal washings.

I don't think anyone believes large water leaks are normal or acceptable.
Owners with leaks are understandably frustrated. Sometimes the cause is simply a panel not lined up properly or a pinched seal. Other times the cause isn't directly known. A caring dealer will attempt to cure leaks even if it means replacing seals and tops.

I looked thru the 2007 manual Jeep prepared to help dealers diagnose and fix leaks. Many of the foam pieces and additional sealing is standard on my 2011. That tells me that Jeep has made some attempts to eliminate leaks once and for all.
06-23-2011 08:52 PM
jk'n No, most people, even if it were not a jeep would work with the dealer to solve issues. You yourself stated that there is a lot of gasket on a jeep in your statement about the panels, in so many words. Out of the thousands of jeeps that they turn out per year, a few have problems and they get posted up on forums like this. If you have already formed an opinion about them then, if I were you, I wouldn't buy one.
06-23-2011 08:45 PM
Wrangler2012
Quote:
Originally Posted by jk'n View Post
Don't buy a jeep then it sounds like you won't be happy with one.
Because I should be willing to accept shitty build quality for the honor of driving a Jeep?
06-23-2011 08:41 PM
jk'n
Quote:
Originally Posted by Wrangler2012 View Post
I hate reading these threads considering I'm planning on buying my first Wrangler in a few months. I can deal with a few drops once in a while considering the removable panels but some of you guys are having some pretty serious problems that nobody should find acceptable or make excuses for because "it's a Jeep".
Don't buy a jeep then it sounds like you won't be happy with one.
06-23-2011 03:48 PM
Wrangler2012 I hate reading these threads considering I'm planning on buying my first Wrangler in a few months. I can deal with a few drops once in a while considering the removable panels but some of you guys are having some pretty serious problems that nobody should find acceptable or make excuses for because "it's a Jeep".
06-23-2011 10:33 AM
LaTuFu I would disagree with you, since there are many people on here (self included) that don't have issues with the freedom tops or doors leaking at all.

It is possible to have the tops and doors not leak.

Its your Jeep, do what you want, but it is covered under warranty for a reason...
06-23-2011 10:27 AM
Nu2Jeep my 2011 sport leaks as well into the passenger side carpet. water comes in at the bottom of the door. seals look good ect. i am going to fix it myself during my vacation. can't be bothered with the dealer and their BS unless there is an actual recall on it. for now i just put a shamwow between the metal and plastic lip at the bottom door sill when the skies look stormy. it collects everything and puts it into the high lip rugged ridge mat. no wet carpet. i can't say i'm that upset about the issue. i researched the vehicle b4 purchase and knew what i was in for. this vehicle is all about trade-offs.
06-23-2011 05:56 AM
hbarkley That is great news!! Hope this worked .

Remember avoid opening the doors if the top is really wet... all the water drains right into the cab... trust me I found this out the hard way !!

Felt like I took a bath and it wasn't even Saturday!!
06-23-2011 05:30 AM
Dgdds91 Just got my jeep back yesterday, and they changed the door seal . Rained last night,although not that hard, but no water this morning! I think they might have fixed it! I will keep you posted!
06-22-2011 12:14 PM
jk'n Patience is the key here. Keep at it and it will get solved. If you keep it as long as you say you are going to keep it, you will eventually have trouble with leaks again. Mine is only three years old. The dealer solved leaks when it was new. I'm getting the itch to rip out the carpets on mine and bed-line the tub. I've got neoprene seat covers on order. It will matter a lot less after those changes if it leaks. Basically, what I'm saying is that the new will eventually wear off. Nothing wrong with getting the dealer to get the initial kinks out though. Especially if you live in an area of the country that gets a lot of rain. Good luck....steady as she goes.
06-22-2011 11:48 AM
jjca We had a storm last night... Passenger side was dry (that was a first) but the driver's side was wet
This is actually our 2nd wrangler - no problems with the first - & if we weren't planning on driving it for 10 or 15 years- we wouldn't mind a leak or two!
Couldn't get anyone on the phone in the service department today - I think they're as fed up with it as we are!
06-22-2011 06:21 AM
jk'n Isn't it funny how when they sell it, mum is the word on leaks or any other malady. But when they get you in the service department with a leak, they are "just terrible".

Ten years down the road if you have it that long, it will be a distant memory and all of the fun you have in it will more than offset this minor inconvenience. Trust me on this one. If the jeep is just a passing fancy, you will probably not experience this but the next owner will as they did not have to deal with the warranty issues. Eventually you should experience the joy of owning a jeep but it requires getting it dirty and possibly dinged.
06-22-2011 05:40 AM
jjca We just got ours back yesterday. The service manager told us that they are "just terrible" when it comes to leaking. Just waiting for the next hard rain to see if it worked!
This time they replaced both muck seals?!?
Good luck - this has been a complete nightmare - I hope they figure yours out and you get to enjoy your new toy
06-21-2011 10:17 PM
asfirstjk
Quote:
Originally Posted by Dgdds91 View Post
My 2011 unlimited sahara is leaking from the bottom of the front passenger door as well. I can actually see the water drip in from under the door while I'm in the vehicle! The front carpet is soaked and it is happening with the freedom top as wells the soft top, which I just switched to. Waiting for the dealer to get me a loaner car so I can bring it back(3 rd time) for them to fix it( I hope). I have to keep the jeep in my garage so I don't have a flood in it! I am also missing the tranny skid plate, and my nav does not have the Sirius travel link software upgrade. I only have the jeep 2 weeks and I am pissed as hell at the customer service. I called Chrysler to complain, but have yet to get any substantial help! Sorry for the vent. Dan
DAN, i just bought a new jeep as well, same leak under the door, first service scheduled for thursday at westbury jeep. where did you get yours? Please respond because if it was from westbury then the same service people will be looking at the issue and i would like to go in there with as much info as possible.
06-13-2011 06:52 AM
jk'n
Quote:
Originally Posted by Muxi View Post
Same with mine, like a few drops get stuck somewhere and drips when you hit the brakes.
That is precisely how mine leaked. The water would come down on the dash just above the radio. Dead center of the dash. The Rubicon did it twice and they adjusted it twice and now hasn't done it in 3 years. If it starts doing it again, I have a lot of things to try since it is now out of warranty and I will locate it and stop it myself. The only chance of applying the lemon law to it is if it was delivered that way and they haven't been able to fix it in a prescribed period of time after the purchase and X number of attempts to fix it. Beyond that it is a warranty issue and sometimes you may be better off finding it yourself as I found out on the first jeep prior to Chrysler getting it back. They did fifty pages of modifications to the top and made it look like a patchwork quilt. Thank God that they didn't have to go that route on the Rubicon.
06-13-2011 06:12 AM
Muxi
Quote:
Originally Posted by jk'n

That is exactly where both of my jeeps leaked new off of the lot upon delivery. The second one they fixed by adjustment. After the experience with the first, I wanted them to solve the problem. They did.
Same with mine, like a few drops get stuck somewhere and drips when you hit the brakes.
06-13-2011 04:57 AM
jjca We noticed that with the doors right away, too - we have to make sure the kids aren't the last one to close a door

We never open the passenger side doors when we check for leaks because - as you said, all the water comes in as soon as you open a door - lesson learned

I took a pic of the water coming in under the door - I hope the pics will help the dealer figure out how to fix it. Fingers crossed!!!
06-12-2011 10:21 PM
jk'n
Quote:
Originally Posted by srv923 View Post
I've also had a leaking issue during high pressure car washes coming in thrudriver side door.So far that is the only place and circumstance that I've noticed it leaking,but then again,I've only had it for 2 weeks.
I've also noticed that I have to slam both the driver and passenger doors because of the seal.I think that it's kinda funny that it says you may have to do this in the brochure!My wife has an '09 and we do not have to slam the doors shut on hers.
This is my second 08 Unlimited and both have this same characteristic. The last door closed must be slammed. It doesn't matter which door is the last one to be closed, it has to be slammed with a good more force than when closing one of the doors that is not the last door. This is because the jeep is sealed up tight. Not an issue with the soft top on because the top will puff out a little to allow the door to close without the back pressure.
06-12-2011 07:40 PM
srv923 I've also had a leaking issue during high pressure car washes coming in thrudriver side door.So far that is the only place and circumstance that I've noticed it leaking,but then again,I've only had it for 2 weeks.
I've also noticed that I have to slam both the driver and passenger doors because of the seal.I think that it's kinda funny that it says you may have to do this in the brochure!My wife has an '09 and we do not have to slam the doors shut on hers.
06-12-2011 03:51 PM
hbarkley Still no 'mysterious' leaks... keeping fingers crossed.

I did get caught in a bad rain storm with the quarter windows and rear window out. Of course the top is narrow and all the rain water ran into the jeep as I was putting the sides and back on. Found out you should never open the doors when it is raining hard... all the water ends up on the floor and your lap... lol.

Anyway, keep us posted (and good luck).
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