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Topic Review (Newest First)
12-11-2011 10:17 PM
Rich331MX Not complaining, chief. Passing along info on a forum designed to pass along info to others. I love my Wrangler, but I wanted others to know how Jeep's fancy commercials and 'new approach' to quality may not always be the case.

Quote:
Originally Posted by Militaryman4455 View Post
Why dont ya'll go over to JKowners.com and check it out. Its just a different environment on some of the bigger offroad websites. If the guy had a legitimate problem that needed to be fixed then he would have gotten the help he needed. He was simply complaining; a legitimate complaint? Yes, but complaining none the less.

Whether you've been on the bigger sites for 50 years or 5 days complaining will get you nothing more than a hand full of people telling you that you need to dig the sand out of your.... Well, you know. He has complaints about the vehicle but decided to keep it anyway. Now he has come to a website devoted to the vehicle and is telling us how crappy they are. Its not a very good strategy for welcome.

I see where Jkristie is coming from and he is somewhat right. He just isnt used to being censored like ya'll are here and he tells it like it is.
12-09-2011 11:19 PM
i82much I may have been guilty of slapping a few GMC emblems on Chevy's back in the day working at a GM plant ...
12-09-2011 10:42 PM
badtux
Quote:
Originally Posted by Vyper340 View Post
A testimony to the fine UAW labor agreements that lazy management has agreed to over the decades !
Actually no. All those agreements were voided by the bankruptcy and completely clean sheet new agreements put in place. Also, the factory in which our Wranglers is built is a completely new factory that was built in 2005-2006 for the new 2007 Wranglers and there was a lot of Daimler input into how it was designed, so there's not a whole lot of legacy insofar as processes are concerned, it's a fairly highly automated factory (well, by Jeep standards ) that *should* be able to produce quality product -- if anybody cared. .

I think one problem is that between Daimler, Cerberus, and the bankruptcy, there was a lot of turmoil for a while. It doesn't help that our JK is basically not a Jeep -- it's a shrunk Dodge pickup truck frame with a Jeep-like body on it, probably the first all-new fresh from-the-ground-up redesign of the "military" style Jeep since 1942 (I swear that any GI mechanic from WW2 who got up under my 2006 LJ could figure out what everything under there did, even if he couldn't figure out *how* the innards of some of those black boxes did what they do). So experienced Jeep assembly workers had to come up basically from scratch, as vs. the evolutionary improvements of previous-generation Wranglers that really *were* derived from the original WW2 Jeep design, just with decades upon decades of incremental changes.

So anyhow, I'm generally satisfied with the quality of my 2012 Rubicon. The only problem I've had thus far is the Chinese water torture (drip... drip... drip... onto my left shoulder). I'll shift the driver's side roof panel around and see if I can fix that myself before turning the dealer loose on it.
12-09-2011 10:18 PM
basecamper Congrats!!! Glad it was finally figured out
12-09-2011 04:56 PM
willee51
Quote:
Originally Posted by willee51 View Post
Having no luck with Chrysler! In VA under the Lemon Law (2011 revision, anyway) Chrysler will be responsible for all Court & Lawyer costs!

Chrysler's promises to call be back never happen, yet Chrysler at this point has no idea why my 2012 has a electronic, electircal engine failure!

But yes, this seems to be just my unit as far as I can find out at this time!
----------------
Got a call at 5:30pm this afternoon, from the Jeep Service Shop, saying my Jeep is fixed?????? Took the poor guys almost 2-weeks to locate this hidden demon and yes, they were doing their BEST?

It was a ground-wire, making contact with whatever?


They separated the two, it then started (believe it or not) and they drove it over 20-mi, no problems.

How the HELL can something so SIMPLE, cause so MUCH trouble and be so damn hard to find? Miles of wiring, covered, shielded and in extremely difficult to get to

Again, this seems to be limited to only my unit as far as I can find out.

Words cannot describe how much I want to get back in my JEEP

Thanks for the kindness and support shown me during this stresssful time

Now, I can install my new "seat-covers" that came while she was in the shop
12-09-2011 04:39 PM
wesch12 1500 miles on mine so far and loving it. No issues at all. Except for noticing that weird paint edge/crack on the fenders. Will take that in for them to fix or at least note. Hoping for no issues like listed in this thread!
12-09-2011 03:52 PM
willee51
Looks like it!

Quote:
Originally Posted by basecamper View Post
Just curious does the Lemon law require you have an attorney? I would not be happy if I had to hire a laywer on top of everything else you have been through
Having no luck with Chrysler! In VA under the Lemon Law (2011 revision, anyway) Chrysler will be responsible for all Court & Lawyer costs!

Chrysler's promises to call be back never happen, yet Chrysler at this point has no idea why my 2012 has a electronic, electircal engine failure!

But yes, this seems to be just my unit as far as I can find out at this time!
12-09-2011 03:46 PM
basecamper
Quote:
Originally Posted by willee51 View Post
Thank God for the words and wisdom of this post!

Folks, we are all JEEP family here! 99.9% of you are having NO quality problems with your Jeep, and we are thankful for that!

But, please do not be negative or bash the 0.1% of us that are having problems with our 2012's!

Yes, some are better at conveying their problems than others, but bear with us!

Me, if no reply from the Chrysler Resolution Group by this coming Wednesday, I will be securing a Lawyer for a Lemon Law case. (electronic failure of the engine). All tries to fix have failed!

However, an extensive Internet Search, has revealed NO other info showing any other 2012 JKU with such a failure It seems I have the one (1) out of many Thousands!
Just curious does the Lemon law require you have an attorney? I would not be happy if I had to hire a laywer on top of everything else you have been through
12-09-2011 03:38 PM
willee51
Thankk God.............

Quote:
Originally Posted by Riggsie View Post
Having the attitude that " it's a Jeep get used to it" is precisely the problem with Chrysler. Quality will never get better if it isn't demanded by the very people that buy the product. I own two JKURs one 2011 and a 2012. The 12 is awesome, the 11 not so much. The hardtop on the 12 had to be replaced because of flaws in the paint. Was fortunate to see it at delivery and the dealership wrote in the contract I had the right to pick from any Jeep on the lot for the replacement top, problem solved. As for the 11, great until 334 miles and the engine developed a nasty noise. We are at 8600 miles, a new short block, and various other issues not as serious as the engine. The engine was replaced right before the 5000 mile mark and had no problems until the 8600 mile mark. The 11 is currently at the dealership with an engine noise again, they have had it for the last ten days. I contacted Chrysler and requested them to repurchase the 11. It is now in the hands of the Customer Resource Center. Lemon Laws exist for a reason because sometimes life gives us lemons, doesn't always mean I have to make lemonade!! I paid for a product that shouldn't sit at a dealership for over a month when I have only owned it for seven. Any idiot that posts that a 35,000 dollar vehicle will be expected to have problems and we owners should except it is part of the problem! Rich, sorry to hear about your Jeep. Force the issue so the product we love gets better!
Thank God for the words and wisdom of this post!

Folks, we are all JEEP family here! 99.9% of you are having NO quality problems with your Jeep, and we are thankful for that!

But, please do not be negative or bash the 0.1% of us that are having problems with our 2012's!

Yes, some are better at conveying their problems than others, but bear with us!

Me, if no reply from the Chrysler Resolution Group by this coming Wednesday, I will be securing a Lawyer for a Lemon Law case. (electronic failure of the engine). All tries to fix have failed!

However, an extensive Internet Search, has revealed NO other info showing any other 2012 JKU with such a failure It seems I have the one (1) out of many Thousands!
12-09-2011 02:53 PM
blackforestgreen
Quote:
Originally Posted by Vince1 View Post
Agreed about the whining. If you bought a Jeep not expecting any leaks or rattles, then you did ZERO research before you bought and I suggest you trade it in now for a nice solid Prius as they only get worse!
first this is an old thread and i only read the first page,
on my new jeep, i expect not have leaks or rattles or paint issues. part of owning any convertable involves dealing with and repairing seals to fix leaks down the road. and if you own the vehicle long enough, you will have to replace roof. paint issues from factory, no excuse, it should be fresh and clean, we get to go out and mess it up ourselves. rattles that develop after a while give us something to look for and fix, but we shouldn't have them from day 1.
12-09-2011 02:52 PM
keith6
Quote:
Originally Posted by Jared1956 View Post
That's the biggest issue....people who come out of Honda Accords and Toyota Camry's, etc. into a Jeep Wrangler are going to complain about everything. They drive bad, quality is bad, reliability is bad, fuel mileage is bad, and dealer service is bad. There is a reason the Honda Civic and Toyota Camry sell so well and are rated so highly in consumer reports, car & driver etc., it is because they are built right.

I have driven Wranglers since 1998 and have had numerous people ask me if they should buy one.....my first question EVERY time is...What are you driving now? Followed by, will you take the top and doors off? If they are driving a BMW or Honda I tell them NO!!! You will not be happy with a Jeep, or if they are the type who won't take the top AND doors off, I tell them NO!! You won't be happy with a Jeep.

They say one good day in a Jeep with the top and doors off makes up for the rest of the crap you put up with the rest of the year!!!!
I drive a 535i 2011 BMW and love my new Wrangler Sport so much in fact I keep going to the garage everyday and getting in it just to drive to work. Thing is just addictive
12-09-2011 02:19 PM
Vince1 Agreed about the whining. If you bought a Jeep not expecting any leaks or rattles, then you did ZERO research before you bought and I suggest you trade it in now for a nice solid Prius as they only get worse!
12-09-2011 02:08 PM
Militaryman4455
Quote:
Originally Posted by Browndog View Post
Are you sure you want to add jkristie44 to your ignore list? Yes
Why dont ya'll go over to JKowners.com and check it out. Its just a different environment on some of the bigger offroad websites. If the guy had a legitimate problem that needed to be fixed then he would have gotten the help he needed. He was simply complaining; a legitimate complaint? Yes, but complaining none the less.

Whether you've been on the bigger sites for 50 years or 5 days complaining will get you nothing more than a hand full of people telling you that you need to dig the sand out of your.... Well, you know. He has complaints about the vehicle but decided to keep it anyway. Now he has come to a website devoted to the vehicle and is telling us how crappy they are. Its not a very good strategy for welcome.

I see where Jkristie is coming from and he is somewhat right. He just isnt used to being censored like ya'll are here and he tells it like it is.
11-11-2011 07:45 AM
Browndog
Quote:
Originally Posted by jkristie44 View Post
You are right! I am an idiot.

I am going to go buff the scratches from using my jeep out of my bad paint job. You guys have fun!

Are you sure you want to add jkristie44 to your ignore list? Yes
11-11-2011 06:14 AM
Overtrained FYI..... it will take some effort to shut your door if there is a good seal in the jeep. There is no where for the air to escape. Try shutting the same door with another door open or the hatch open and see what happens.
11-10-2011 11:57 PM
Rich331MX
Quote:
Originally Posted by Vyper340 View Post
I disagree. He noted his issues and commented on his perception of the quality. There are a number of comments in this thread indicating he should have inspected it... Let me be clear that NO ONE can inspect in quality, it must be built in. This example product clearly missed the build and inspect parts which is a quality statement for Chrysler and its entire network of quality checks from the assembly linel through the dealer prep. In my opinion, this is NOT acceptable regardless of how many good or bad products roll of the line staffed by UAW protected flunkies that smoke pot and drink on their breaks and amazingly still have a job. Chrysler/Jeep needs to make it right and more importantly prevent it from happening by addressing the root cause issues so that even UAW flunkies can't screw it up.
That's my point...and it only took some people 108 replies to understand and to learn a little something about themselves. Now, if Jeep ups it's quality, everyone's a winner! ALSO, I have to re-mention, the overspray was under the fender (or behind it), not on the black plastic fender itself.

Happy wheelin', I'm going to buy some POR-15 rust preventative paint to touch-up the underside, from the factory rust and the new-found stuff from putting the JK to use.
11-10-2011 05:46 AM
SailingMystic
Quote:
Originally Posted by Rich331MX
Well, it's time to share all that I've learned with the crew here on WF. I ordered my Wrangler way back the first week the order banks opened and got exactly what I wanted...or so I thought. Lets get right to the point: with 2300 miles on the clock, here are the problems.

* Roof leaked onto center console and into stereo

* Rolled off semi with chunks under the paint (aka junk in the paint) on
several spots; makes paint sharp and pointy (added security?)

* Over-spray on fenders

* Loud bearing sounds come from auto tranny when cold (between
1200-1400 rpm) sounds as if something internally is loose.

* Recovery hooks scratched-up from factory.

* Driver door barely closes (needs to be man-handled)

* Windshield/door gasket installed incorrectly at factory (misformed, sticks
out of the door jamb)

* Rear head-rest on passenger side won't fold down

* Vibrating noise comes from dash.

* Underbody pre-rusted (thanks, no charge)

Let me say that I understand there are going to be 'Jeep things' (this is my 2nd Jeep), such as grinding noises when you shift into 4L and greater wind noise, etc. There are also things that you can't let pass by, after shelling out over $31,000. If I had just laid out $3000 for an old beater, no problem, but not a Jeep with 2 miles on it. The best part is that Jeep/Fiat has a slogan printed on the top of the build sheet that says something like, "Our goal is to deliver the highest quality vehicles in the world". I completed the Jeep survey and gave my email and phone (several weeks ago); no reply as they stated. The other awesome part is that all the problems, were already on multiple choice boxes; thanks for knowing about all these problems, but refusing to fix them. After waiting forever for my Jeep to get through VASC and all the other supposed quality control checks along the build, it still came off the line with all these problems. My girlfriend's Compass was flawless, why skimp on the icon?
Ps.. Roof leaks will happen if you have the freedom roof and it's not on correctly. Follow the step by step process on putting it back on so the pressure and tension on the seals is even. Your final test is whether or not the large screws go in with ease and are lined up -- both-- not just one...
11-10-2011 05:43 AM
SailingMystic
Quote:
Originally Posted by Rich331MX
Well, it's time to share all that I've learned with the crew here on WF. I ordered my Wrangler way back the first week the order banks opened and got exactly what I wanted...or so I thought. Lets get right to the point: with 2300 miles on the clock, here are the problems.

* Roof leaked onto center console and into stereo

* Rolled off semi with chunks under the paint (aka junk in the paint) on
several spots; makes paint sharp and pointy (added security?)

* Over-spray on fenders

* Loud bearing sounds come from auto tranny when cold (between
1200-1400 rpm) sounds as if something internally is loose.

* Recovery hooks scratched-up from factory.

* Driver door barely closes (needs to be man-handled)

* Windshield/door gasket installed incorrectly at factory (misformed, sticks
out of the door jamb)

* Rear head-rest on passenger side won't fold down

* Vibrating noise comes from dash.

* Underbody pre-rusted (thanks, no charge)

Let me say that I understand there are going to be 'Jeep things' (this is my 2nd Jeep), such as grinding noises when you shift into 4L and greater wind noise, etc. There are also things that you can't let pass by, after shelling out over $31,000. If I had just laid out $3000 for an old beater, no problem, but not a Jeep with 2 miles on it. The best part is that Jeep/Fiat has a slogan printed on the top of the build sheet that says something like, "Our goal is to deliver the highest quality vehicles in the world". I completed the Jeep survey and gave my email and phone (several weeks ago); no reply as they stated. The other awesome part is that all the problems, were already on multiple choice boxes; thanks for knowing about all these problems, but refusing to fix them. After waiting forever for my Jeep to get through VASC and all the other supposed quality control checks along the build, it still came off the line with all these problems. My girlfriend's Compass was flawless, why skimp on the icon?
This sounds like a lemon to me!! Take this list to your dealer. Yikes!! Was this the first produced on a new assembly line?? Paint on the fenders?? Makes you wonder what went on here...?
A survey won't take care of your issues. Drive to your dealer and get in front of them and give them your list of issues. Don't you have your sales reps business card?? Set up an appointment so you both can examine it and work it out.
11-10-2011 01:28 AM
Militaryman4455
Quote:
Originally Posted by jkristie44 View Post
I know. I am going back to the dark side for good. I can't take it. I have holes in my tounge from biting too hard.

And thanks for the fix! Grandmar and speeling not my specialty.

Lol, I know what ya mean. I just find them funny most days though. One day they will find the dark side and will either embrace it or come crying back here telling them all how mean we are over there.

And its not mine either. But I had to do it out of simple habit.

11-03-2011 08:54 AM
jkristie44
Quote:
Originally Posted by Riggsie View Post
Any idiot that posts that a 35,000 dollar vehicle will be expected to have problems and we owners should except it is part of the problem!
You are right! I am an idiot.

I am going to go buff the scratches from using my jeep out of my bad paint job. You guys have fun!
11-03-2011 08:30 AM
NMRubicon I love my Jeep, have always loved Jeeps, but to say that Chrysler or any of the big automobile manufacturers won't sell a product that has flaws is crazy. I have a 2002 Dodge 2500 with the Cummins Diesel, fuel delivery system was flawed, and even after this was identified, they didn't change anything for 2 more years. I didn't do my research that time, never again. I like knowing about problems people are having, like to be able to better make informed decisions. Just because the OP had issues, isn't a necessarily indicative of a broader issue, but it is nice to know, ammo for google. I just keep in mind that thousands have bought the 2012 Wrangler and are nothing but happy, I also know that not everyone has the intelligence to be a member of this forum to post about their positive experience. We all know the unhappy person is going to voice their displeasure much more than the person happy with their Jeep.
11-03-2011 08:18 AM
Riggsie Having the attitude that " it's a Jeep get used to it" is precisely the problem with Chrysler. Quality will never get better if it isn't demanded by the very people that buy the product. I own two JKURs one 2011 and a 2012. The 12 is awesome, the 11 not so much. The hardtop on the 12 had to be replaced because of flaws in the paint. Was fortunate to see it at delivery and the dealership wrote in the contract I had the right to pick from any Jeep on the lot for the replacement top, problem solved. As for the 11, great until 334 miles and the engine developed a nasty noise. We are at 8600 miles, a new short block, and various other issues not as serious as the engine. The engine was replaced right before the 5000 mile mark and had no problems until the 8600 mile mark. The 11 is currently at the dealership with an engine noise again, they have had it for the last ten days. I contacted Chrysler and requested them to repurchase the 11. It is now in the hands of the Customer Resource Center. Lemon Laws exist for a reason because sometimes life gives us lemons, doesn't always mean I have to make lemonade!! I paid for a product that shouldn't sit at a dealership for over a month when I have only owned it for seven. Any idiot that posts that a 35,000 dollar vehicle will be expected to have problems and we owners should except it is part of the problem! Rich, sorry to hear about your Jeep. Force the issue so the product we love gets better!
11-03-2011 06:16 AM
Vyper340
Quote:
Originally Posted by YAHAHA View Post
There's nothing better than a woman driving a Jeep topless.
Amen! How about driving a naked Jeep!
11-02-2011 08:56 AM
YAHAHA
Quote:
Originally Posted by AmericaOverland View Post
I LOVE my Wrangler, yet I won't take the top or the doors off because it's a lot of work, and I don't want it stolen. Besides, my lifestyle, how I live and work, makes it very difficult to get the top off (I'm a single woman and have no place to put it).
There's nothing better than a woman driving a Jeep topless.
11-02-2011 08:33 AM
3JKs1H1
Bloomberg News.

Chrysler Group LLC said Tuesday its October U.S. sales rose 27 percent on strong demand for its new Chrysler 200 midsize sedan and the Jeep Compass.

October Auto Sales: Chrysler - BusinessWeek
11-02-2011 08:32 AM
ryanJKunlimited2012 Cu in Oz, nice re-curve!

I picked up my 2012 JKU Sahara a month ago. I purchased the dual top. I have had the hard top on and off twice. My wife and my 14 year old daughter and my 12 year old son were my helpers with the hard top. No issues, no leaks. I also have put the soft top up and down too often based on a rainy Sep/Oct in the NE. I haven't found any issues to date. It is a daily commuter, but I have had the chance to take it out in the recent snow, and on some farm trails. Performed great and was easy to get into and out of 4WD. I used to drive a Volvo C-70 convertible, very happy to have the one and only 4 door convertible in the US
11-02-2011 08:02 AM
jkristie44
Quote:
Originally Posted by Militaryman4455 View Post
Lol... While I find this funny, most people dont frequent the dark side forums like we do. I think you need to keep the bashing on the right side of the fence. This is Wrangler forum not .... Well, you know.


BTW... FIFY

I know. I am going back to the dark side for good. I can't take it. I have holes in my tounge from biting too hard.

And thanks for the fix! Grandmar and speeling not my specialty.
11-01-2011 07:04 AM
Vyper340
Quote:
Originally Posted by glowingghoul View Post
He didn't just "note" his problems, he implied that this is typical of Jeep quality and implicitly advised people not to buy any model Jeep or Chrysler based on his experience with one vehicle.

His experience is far from typical.
I disagree. He noted his issues and commented on his perception of the quality. There are a number of comments in this thread indicating he should have inspected it... Let me be clear that NO ONE can inspect in quality, it must be built in. This example product clearly missed the build and inspect parts which is a quality statement for Chrysler and its entire network of quality checks from the assembly linel through the dealer prep. In my opinion, this is NOT acceptable regardless of how many good or bad products roll of the line staffed by UAW protected flunkies that smoke pot and drink on their breaks and amazingly still have a job. Chrysler/Jeep needs to make it right and more importantly prevent it from happening by addressing the root cause issues so that even UAW flunkies can't screw it up.
11-01-2011 03:12 AM
perkalater79
Quote:
Originally Posted by TXJKU-Rubi
That is tough news. I'm sorry you had to get all those issues.

Although, I have to agree with a lot of the others on here. I've had my '12 JKU for close to 1000 miles (and the hard top has come off almost every weekend on Friday) and I've had absolutely no problems. Love every second riding in it. Regarding hard top removal, I installed a pulley in my garage, replaced the torx with hand tightened bolts and it literally takes me less than 10 minutes to remove the top, leave the top stored in the hoist and take off.

Good luck resolving this and don't let those morons get away with this garbage!
Where did you get the hand tightened bolts? Got '12 JKU rubi Friday. Top and doors came off Sunday!!! love it. I need those. need a hoist too. What'd you get.
10-21-2011 08:52 PM
Militaryman4455
Quote:
Originally Posted by jkristie44 View Post
You're funny!

You know nothing about me, but assume I eat at bad resturants. Mrs. Kristie is my wife, and even she doesn't complain about the scratch on her tow hooks or the scratches on her skid plates from actually wheeling her Jeep.

Smells like serious vinager in here. Man up Mr. Drag Racer. 2012 crowd is weak. I am now offically ashamed to own 2 JK's. I guess I need to go trade them in on a TJ or something.

Have fun web wheeling!
Lol... While I find this funny, most people dont frequent the dark side forums like we do. I think you need to keep the bashing on the right side of the fence. This is Wrangler forum not .... Well, you know.


BTW... FIFY
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