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Topic Review (Newest First)
02-18-2012 11:13 PM
firehawk hi, made a typo on the 800 number it is; 1-877-iam jeep, got to work
on my typing!!
02-18-2012 11:06 PM
firehawk hi , first u get a von vehicle order number, then the factory will issue
a vin number then you get the various points of the build , call your sales
manager at ur dealer once a week they can get a little further in the system, also give jeep customer service a call 1-800-iam-jeep , also give
your email, u will be looking at 45 to 60 days, but when it comes in it will
be well worth the wait!!
02-18-2012 10:50 PM
realter The VIN on our GM cars is a mile long and includes letters and numbers. The VIN in the Jeep is2 letters and 6 numbers. Anybody know the reasoning? Maybe Jeep just wants to keep it simple??
02-18-2012 08:59 PM
Duck fan Thanks again craymond, I will give it a try and see what happens.
02-18-2012 08:38 PM
craymond Duck Fan - I've read in other threads that calling 1-877-IAMJEEP is more accurate than VOTS. I have not called yet. Let me know if they help you out.

Realter, VON gets assigned as soon as your dealer placed the order; VIN is the unique # for your Jeep... every car has a VIN.
02-18-2012 08:20 PM
MotorCityBear VIN=Vehicle Identification Number

VON=Vehicle Order Number
02-18-2012 08:01 PM
12blackruby Mine too! Got the conformation email on the 6th and the tracking number mail on the 17th. Entered the info and it says its n production. Anybody know what the average time it takes from this point on?
02-18-2012 07:47 PM
Duck fan Thanks craymond, who would I call directly? My dealer or who?
02-18-2012 06:30 PM
realter What is the difference between VIN and VON? Thanks,I have a vin # assigned, got the email Friday, but the dealer had it the day before.
02-18-2012 04:21 PM
craymond I ordered on Sunday (2/12), rec'd the VON on Monday, VIN on Wednesday and was able to see the order in VOTS Thursday (2/16). I've read elsewhere that VOTS is not very accurate and calling directly will give you a more accurate status.
02-18-2012 03:48 PM
realter Our jeeps will come down the assembly line holding hands!!!!!!!!!
02-18-2012 12:23 PM
Duck fan
Order tracking help

I placed my order for a black 4 door rubi on 2/6. My dealer called and gave me my vin# around 2/14. When I enter my info on VOTS it tells me there is no info available. Is this normal for that time frame.

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