|09-25-2013 11:05 AM|
I also just purchased a 2013 Hardtop a noticed a small amount of water leaking in on the driver side door corner near the pillar. I have had a freedom tops off a few times but the last time I put them in it was very dark at night. Going to redo them tonight to see if that helps.
Also we aren't supposed to tighten the freedom top knobs very tight right? Just snug?
|09-23-2013 04:47 PM|
No lemon law in Canada
It is apparently an "independent" tribunal (paid for by the auto manufacturers) that holds binding arbitration between you and the dealer/manufacturer.
From people who have been through the process, it's fairly quick, but they have to accept to hear your case. In order to submit a case, the car must be less than a year old and have less than 25,000 km on it (or the buy-back value is reduced for usage in the event the decision goes your way).
"You don't need a lawyer, but you should probably bring one" is a frequent statement from people who have gone through it from the research I've been doing.
If they elect to hear your case, then you have the hearing within 70 days.
If they don't elect to hear your case, you're out of luck and get to live with your problem vehicle. ...and apparently there is no appeal (the binding part).
They can apparently decide in three ways: no fault/liability which means you get nothing.
an option to give them one last chance to repair (that must hold for 90 days), or they can make the dealer/manufacturer buy the car back.
Just an update:
They've repaired it again... so far, one storm over the weekend, and no water leakage. I'm keeping my fingers crossed that this FINALLY fixes it. Haven't heard squat from Jeep after calling them to complain about the water issues.
One of the auto magazines / blogs did a post on the statistics associated with CAMVAP. Apparently 40% of the cases they hear are from Chrysler!
|09-23-2013 12:36 PM|
didnt fix it
|09-22-2013 10:13 AM|
I worked at the Jeep plant back in '89-'92 and we indeed had a watet test. My station was next to it. I'd be willing to bet there is still one in the Toledo plant. My wife and I both have 2013 4 doors. She has the softtop up and I have the hardtop. Hers leaks on the drivers side, mine nothing. We both believe it is not a top issue, its a door seal issue.
I had a 2008 with no leaks in either top.
|09-22-2013 07:57 AM|
Just wanted to share a Jeep Customer Service story. Jeep has been incredible in the handling of my Wrangler. It has been leaking on the B pillars for months now... and I just assume I would have to live with it. I brought it in to the dealership, and they contacted Jeep who had a tech from SealTech do a diagnosis and they found a problem with my mucket seals, and replaced them.. Jeep followed up right away with a call from their Enhanced Customer Satisfaction department and they are even replacing my carpet as well. I've been impressed with the way they have handled this whole situation... because I wasn't even expecting anything more than "That's part of owning a convertible". They replaced both front door and rear door frames, installed a foam kit... sealed the header and cowl and sealed both A and B posts. They ran several water test and now everything is okay.
The only thing is... they will not guarantee that it won't leak in a car wash. I was fine with that. Also, they say that a lot of people remove the bars on top of the door frames and that causes issues (I've never done this so didn't apply to me).
They've made me a believer in the brand. The ECS department has been GREAT. The only downside was having to use a Chevy Impala as the loaner car... lol.
|09-22-2013 07:51 AM|
|blackx5||Mine leaks in between panels. When you come to a stop in runs down the rear view mirror!|
|09-22-2013 04:43 AM|
I don't have any leaks when it rains. I drove home in a down pour the day I bought it .
but when I take it to the car wash my carpet gets wet on the passenger side. I opened the door and the sill was wet right where the carpet was wet.
I'm thinking weather stripping along the bottom of the door?
is there some thing I can do myself to fix this ? the dealer is an hour away I've only had my 13 3 weeks
|09-22-2013 12:09 AM|
|Unbroken1||I actually don't think my issue is with my top. I have the soft top on right now (I know soft tops leak) but the water seems like it is coming in at just below half way down the A post. If you run your fingers along the inside part of the door seal they are wet as well as the inside of the door past this point.|
|09-21-2013 10:16 PM|
|09-21-2013 09:50 PM|
|Unbroken1||I've had my '13 JKU for about a month. In that time there has been one bad rainstorm which I drove through at 100kph with no issue. Last night and all day today another heavy rain, when I get in today to go to work my front drivers side floor mat makes a squishy sound. I pull it up to look and there is a puddle of water there. After further inspection it appears as though water is running down the A post and into the Jeep through a bad door seal. Very frustrating, I guess I'll get my turn to deal with Chryslers warranty system.|
|09-19-2013 09:57 PM|
|09-18-2013 02:13 PM|
|goodstrongbeer||I have a 2013 JK that I've owned for almost a year. Have had countless car washes and many rain storms,And not a drop of water has leaked in.|
|09-18-2013 01:49 PM|
What annoys me is this has been a problem ever since the Freedom Tops were introduced and they've not done a damn thing to address the problems.
|09-18-2013 09:47 AM|
I did not get a chance to read this whole thread but I would like to rant/vent to Chrysler/Jeep.
These numeous leaky hard top (HT) e-mails have actually caused me to delay the purchase of a new '14 JK!
I've owned three Jeeps (YJ, TJ, JK), and they all had a HT that leaked!
It is apparent that Jeep does not conduct a water hose/wash test like Chevy does for the Corvette, to look for and address water leaks...
I'm a Jeep fan, but damn; I can only take so much wanton disregard for quality control...
Jeep, get with the program! Update your quality control, pronto.
Bring back the one-piece HT for those of us who don't need the Freedom Top!
Until such time that I notice that Jeep has addressed leaking issues, I'll consider another option...
|09-17-2013 09:14 PM|
|09-17-2013 04:42 PM|
Fifth time the charm?
As sad as it is, I'm glad to know I'm not alone in this!
Bought a brand new 2013 JK Unlimited at the end of January.
While there was snow and ice, no leaks.
The first rain after it all melted, and the passenger footwell had several inches of water in it (not a great start to a Monday).
Took it to the dealer... they tried the "it's a jeep, it's normal". I pointed out this was my third Wrangler and none of the previous ones had leaked. They fixed it.
Next rain storm, the driver side filled with water.
Took it back to the dealer and asked what they'd done to the driver side. They insist nothing.
They "fixed" it by changing a bunch of gaskets and telling me the Freedom top wasn't properly installed. I pointed out that up until that point, there had only been snow and ice... I assured them I had not removed it in those conditions.
Next rain... it still leaked, back to the dealer.
They re-hung the door (now you have to SLAM it to get it to close) and changed some more gaskets.
Next rain... it still leaked, back to the dealer.
They had it for two days and were telling me something about a seal up under the dash near the firewall. They returned it grudgingly the end of the second day saying they were waiting for Jeep (tech line?) to call them back.
Dealer joke "don't park it outside, park it in a garage".
A month goes by with several rains.. still leaking, no call back from dealer.
Go on a business trip, come home to find a voicemail "hey, weren't you going to leave it with us for a week? Jeep called back, we have some stuff to do."
Brought it back in, they fixed it... went on a 5 day road trip, no leaks (only a small amount of rain though). Got home, went on a business trip, parked it at the airport for ten days. Got home (last Friday), an inch of water on the drivers side. Drove straight to dealer, "apparently it's not fixed". Well, we've had a lot of heavy rain. The Service Manager cracks a joke "he just doesn't want to admit he parked it at the airport and left the window open for a week!". Made an appointment for today...
Overnight Friday, there's a light rain... 1/2" of water on the driver side Saturday morning.
They just called. "It's fixed, but we want to keep it overnight to dry it out".
...what do you think? Way past time to try another dealer?
This one is a 15 minute walk from my house... too darn convenient!
|09-13-2013 12:45 PM|
I am on 3rd try with all the same issues.
Brought it to local dealer, just noticed wet carpers.
They replaced some seals. Next rain it was worse, with water on doors floor, and shifting column.
Brought it back. No better next rain.
I noticed the issues that people were having and have involved chrysler customer service since beginning with a case.
Chrysler called with me and the dealer's leak tech was on vacaton for two weeks.
I am at a new dealer now.They are doing all the seals again.
They prepped it yesterday and had to get the parts from Boston this am or something.
At least it was in a garage last night.
The rain here was crazy.
They won’t come out and say it, but it appears the dealer that had this twice did some “work not up to standard” and has a reputation for “blowing customers off”.
It is not this dealer’s fault, let’s see what they can do. If not, it will be jeeps problem directly. 3 strikes and I get angry.
This new dealer seems much more professional.
|05-13-2013 09:06 AM|
|Matty16||Quick Update....I was basically told by dealer that I must have not had the freedom panels set properly...Even though I have had the freedom poanels off and on a dozen times and no leak issue immediatly following a rain (its not like the fredom panels are that difficult to remove/replace). It looks like Im going to need to just keep an eye on it and if it happens again after I remove and replace panels go back to dealer and be a jackoff....|
|05-11-2013 09:36 PM|
Normally, cleaning the seals with alcohol and then apply a thin coat of Vaseline to the seals will stop most leaks. Since it is a 2013, I would take it back to the Dealer and have warranty fix it!
My 2013 does not leak, even when I wash it with a hose at full pressure.
|05-11-2013 07:51 PM|
|ohioviper||Wipe down the rubber seal with a rubber safe oily cleaner / armorall ect. Put panels back in and leave out the sound bar screws.|
|05-11-2013 02:22 PM|
|Matty16||Had my 13' Sahara for 4 months now had the whole top off once to remove softop and since the weather changed in Philly routinely take off freedom panels, and never any issue with water. This morning on my way for coffe WATER started coming through the back panles on passanger side. I removed the panels and replaced, then I ran a hose on roof....Water did leak/drip through the rear panel near sound bar and down through the rear knobs....Took it to the dealer and got the Its a "JEEP" thing....no tops are 100%, more like 95%....They said the took off the panels and re-installed and ran a water test. They said no water.............So it is raining really good today, so we will see. When you pay +30Gs for a Jeep, that shit should not leak...Other than that it has been a blast.|
|01-26-2013 02:36 AM|
|AverageJK||I picked up my 2013 last weekend, took the freedom tops off next day, just put them on yesterday because of rain and no leaks so far, must be lucky.|
|01-26-2013 02:15 AM|
I bought my 2012 Wrangler during the summer, leaked on the passenger side with the first rain. Took it to the dealership and they "fixed" it, next rain it leaked on the drivers side. Took it back again and it still leaks on the drivers side. The dealership was awesome, they took good care of me, detailed my Jeep because mold was growing everywhere. I have an appointment next tuesday to fix it again. I'm very unhappy, I know they got as much of the mold off they could but I'm sure its all in the ventilation system and under the seats. It smells musty with an ArmorAll tang.
I love my Wrangler, but not this one. What recourse do I have? Would this be covered by the Lemon Law? It has about 4k miles.
What would make me happy is if they gave me a Jeep from the lot that has sat through the rains without leaking. I really dont want to resort to a Soft Top, I use this like a car, but a car that I enjoy driving P.
|10-23-2012 10:34 PM|
|CPSOX||My new 13 JKUR has sat through two days of monsoon like rain.....all good, no leaks. I had to take the hardtop off to uninstall the soft top as it came shipped that way and made sure to set the freedom panels down vertically instead of sliding them on. You can see how sliding them on would allow them to not sit correctly.|
|10-23-2012 04:55 PM|
|Lucy Brown||I test drove a 12 2dr Wrangler last week just after it rained. Got in, closed the door and water started dripping on the dash in the center by the rear view. Not very impressed. The salesman was like|
|10-23-2012 04:05 PM|
|10-23-2012 02:10 PM|
I take mine in on Thurs of this week. My local Jeep dealer has a "leak specialist" that comes in every Thurs.
I'll post up what they do.
|10-19-2012 03:45 PM|
|DozerJK||Just picked my Jeep up from service to repair the leaking. The front passenger side leak was caused by bad weather stripping which is being replaced. The rear driver side leak was caused by bad (or lack thereof) sealant around the the center of the hardtop window. That repair had to be "okayed" by Chrysler- which it was- and now has to be resealed.|
|10-19-2012 02:54 PM|
|10-19-2012 12:44 PM|
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