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Topic Review (Newest First)
12-31-2012 12:49 PM
BigManAndy I'm a delivery driver for FedEx Express and we can hold packages at our location for a customer to pick up vs. getting loaded on our trucks and delivered to your house/business. We can also deliver them to a FedEx Office location for you to pick it up, which is much more common since our one local station isn't as convenient as the dozen or so Office locations in our delivery areas, but holding them at our station means they are ready to be picked up by 8:30am. The driver might not be able to get to a Office store until the afternoon for them to be held for you. Basically everything that comes in each day goes out on the trucks, unless volume is real heavy and say it's a Monday, Tuesday freight might be left behind since it's not due yet. But that's how you'll sometimes get stuff a day early as well.

And yes Express drivers are out today, not me since I'm Tuesday - Saturday.
12-31-2012 10:06 AM
wat3rdog I've posted that UPS is always faster but this time FedEx wins as my UPS order has been delayed. Joys of holidays. Got my slush mats and now waiting for my hood and fuel door locks.
12-31-2012 10:03 AM
Timjeep I just went to UPS to try to pick up my wheels and tires. The customer service was closed. Oh well, I'll have to wait until Wednesday. I'm off work today, so I shouldn't expect them to be open today for me. Just hoping

As I was pulling out of their lot, I had to wait for a FedEx Express truck to pass

Thanks for all your replies.
12-30-2012 08:50 PM
wat3rdog I too have seen FedEx note my package in town for a few days as well but it waits until scheduled to deliver. If they don't hold it then they need to update thier system to be up to par with UPS. Heck even usps has better service then FedEx here in town. Granted if my regular postman isn't on duty my usps serv sucks. I think its mostly the driver for my route.
12-30-2012 05:34 PM
Barrie We do not have the room to be a warehouse, if it comes off the trailer it gets sorted, then loaded on the proper delivery van.
12-30-2012 04:31 PM
KittyPrawn I've personally always had better luck with receiving items sooner with UPS. If y delivery date is the fifth, and UPS gets it to my town earlier than that, it is delivered early. With FedEx, if it is delivered to my town early, it still doesn't make it to my door until the scheduled date of delivery.

Granted, this isn't freight, so that could work differently. But, this has been true with personal items and items shipped by my company.
12-30-2012 03:11 PM
YJmaddness
Quote:
Originally Posted by Jaker jk

Ups is working it just air , no ground

I don't know if FedEx is doing the same if not well have fun at work
Oh I'm not working tomorrow but I am going to have a fun filled day
Thanks jaker. Enjoy your holiday.
12-30-2012 03:04 PM
Jaker jk
Quote:
Originally Posted by YJmaddness View Post
Thank you for telling me how ups works. I guess ill just stick with fedex. Sorry about my ignorance.
Ups is working it just air , no ground

I don't know if FedEx is doing the same if not well have fun at work
12-30-2012 02:57 PM
jadmt
Quote:
Originally Posted by Barrie View Post
I can't speak for UPS but I as a Ground, Home delivery person will be working tomorrow as will FedEx Express.
I am suprised UPS is not doing monday deliveries, maybe it is a Teamster thing. I know personally I have had the best luck with Fedex and USPS over the years. I had a long run of good luck with UPS but then a year or so ago I had a bad run of luck with UPS loosing packages. I had tracking numbers and the packages got scanned in to one location and never were scanned out. I was made whole each time but each time I had to wait to have packages resent. That said I still use whoever is cheaper and suprisingly enough it is usually USPS parcel post on larger packages.
12-30-2012 02:54 PM
YJmaddness
Quote:
Originally Posted by Barrie

I can't speak for UPS but I as a Ground, Home delivery person will be working tomorrow as will FedEx Express.
Also I like how fedex ground and fedex express(air) are different.
12-30-2012 02:47 PM
Barrie
Quote:
Originally Posted by Jaker jk View Post
See where you messing up is you don't know how it works , no one is restacking them in a trailer

Trailers move at night and get unloaded in the morning then go out for deliver

The issue the op is having is there is a holiday in there , so the ground trailers came in sunday night and will sit there till wenesday morning and go out for delivery

Now air is in a different trailer so it will be sorted out on Monday and go out for delivery
I can't speak for UPS but I as a Ground, Home delivery person will be working tomorrow as will FedEx Express.
12-30-2012 02:42 PM
YJmaddness Thank you for telling me how ups works. I guess ill just stick with fedex. Sorry about my ignorance.
12-30-2012 02:18 PM
Jaker jk
Quote:
Originally Posted by YJmaddness View Post
I agree with you, i guess i should have worded my original comment better, i didnt really mean that ups sucks, but rather that fedex has been faster to deliver, and less problems for me anyhow.

I use multiple shipping services everyday, none of them have been perfect.

When Jake comes out with his Godcomplex as ups employee, lumping me in to his idea of the ups customer(thats always lying), pulling time machines out of nowhere and jumping to conclusions that pisses me off.

Jake, I dont know why it took so long, and i didn't really care other than to see what service was faster.

UnlimitedRubicon, I guess you can pull that out of context, Jake stated that the tires are stacked with 12 other trailers in a lot, I said that fedex didn't do that. If fedex didn't have full trailers on the highways then i suppose that they would no longer be in business, you would be right. but just as Barrie stated if the trailer is at the station and packages have been scanned as arrived to that location every package would be sent out for delivery, not be restacked into a trailer.

I guess this is what happens when you have to have itmes shipped rather than being able to get them from a local shop.
Super bummed out for you Timjeep. nothing a little patience wont fix.
See where you messing up is you don't know how it works , no one is restacking them in a trailer

Trailers move at night and get unloaded in the morning then go out for deliver

The issue the op is having is there is a holiday in there , so the ground trailers came in sunday night and will sit there till wenesday morning and go out for delivery

Now air is in a different trailer so it will be sorted out on Monday and go out for delivery
12-30-2012 02:12 PM
UnlimitedRubicon
Quote:
Originally Posted by YJmaddness View Post
UnlimitedRubicon, I guess you can pull that out of context, Jake stated that the tires are stacked with 12 other trailers in a lot, I said that fedex didn't do that.

FedEx does it as well. Operational efficiencies demand it.


Quote:
Originally Posted by YJmaddness View Post
but just as Barrie stated if the trailer is at the station and packages have been scanned as arrived to that location every package would be sent out for delivery, not be restacked into a trailer.

If the scheduled delivery date is for the next Wednesday, the package would not be sent out for delivery on Friday especially when the trailer arrives after the delivery vehicles have already been loaded with the Friday deliveries.
12-30-2012 01:46 PM
YJmaddness
Quote:
Originally Posted by Raiderfan001 View Post
Another thing to keep in mind is that both UPS and Fedex experiences will differ for everyone depending on where they live and who delivers their packages. I've had good and bad experiences with both in multiple locations. For the most part they have both been good for me. And both at times have left me frustrated. Like when I order something with free ground shipping and it should only take 1-2 days at the most but they let it sit there until the last day just because they can. Those were many of the times I would always just call and drive not even a minute away to the office and pick it up. Both companies can hire lazy workers that can make experiences with either company seem sour. So to blatantly say hur dur UPS sucks!!! or Fedex is worse than UPS!!! is just ignorant and simple minded. You can't base that off of the one or two areas you've lived in and judge the entire company in every state in every city with a blanket statement. And UPS employee or not you can't base how the office you work at and assume they all work that way. Holiday or not i've always been able to pickup my package if it arrived at the location near where I lived. Being military and moving a lot I have experience with both companies in several states and I wouldn't say one is better than the other. It all depends on the workers.
I agree with you, i guess i should have worded my original comment better, i didnt really mean that ups sucks, but rather that fedex has been faster to deliver, and less problems for me anyhow.

I use multiple shipping services everyday, none of them have been perfect.

When Jake comes out with his Godcomplex as ups employee, lumping me in to his idea of the ups customer(thats always lying), pulling time machines out of nowhere and jumping to conclusions that pisses me off.

Jake, I dont know why it took so long, and i didn't really care other than to see what service was faster.

UnlimitedRubicon, I guess you can pull that out of context, Jake stated that the tires are stacked with 12 other trailers in a lot, I said that fedex didn't do that. If fedex didn't have full trailers on the highways then i suppose that they would no longer be in business, you would be right. but just as Barrie stated if the trailer is at the station and packages have been scanned as arrived to that location every package would be sent out for delivery, not be restacked into a trailer.

I guess this is what happens when you have to have itmes shipped rather than being able to get them from a local shop.
Super bummed out for you Timjeep. nothing a little patience wont fix.
12-30-2012 01:39 PM
Barrie
Quote:
Originally Posted by UnlimitedRubicon View Post
Check the time in transit and order earlier next time.








If FedEx didn't have trailers full of packages sitting around their compound, they'd be out of business. One advantage the FedEx system has is that one can select FedEx home delivery and have a ground package delivered on a Saturday. Other than that ... six in one hand, a half dozen in the other.
Very true, I put in 10 1/2 hours yesterday.
12-30-2012 01:36 PM
the Kolector
Quote:
Originally Posted by YJmaddness View Post
I'm not butt hurt or whining. September this year I asked a supplier of mine to ship 2 of the same item from ohio to idaho. One fedex and one ups. Fedex took 4 days and ups was a week later. That's the whole story. It kinda sounds like you got butt hurt over my comment. Must be a ups employee...?
When you say "a week later" is that time based off the shipped date? or the day FedEx made their delivery to you. So, it took a week and 4 days for UPS to deliver, based off "a week later" from the day FedEx delivered or 7 days from the shipped date to deliver, meaning 3 days after Fedex delivered?
12-30-2012 12:50 PM
UnlimitedRubicon
Quote:
Originally Posted by Timjeep View Post
Anyone have any ideas?

Check the time in transit and order earlier next time.





Quote:
Originally Posted by YJmaddness View Post
So what you are saying is that fedex does not have trailers full of freight sitting around your compound?

If FedEx didn't have trailers full of packages sitting around their compound, they'd be out of business. One advantage the FedEx system has is that one can select FedEx home delivery and have a ground package delivered on a Saturday. Other than that ... six in one hand, a half dozen in the other.
12-30-2012 12:48 PM
Hardermods Never hurts to call down there and ask, I had a package that was to be delivered on friday but required a sig, change of plans and nobody was gonna be home so I called down there the day before and requested to have them hold the package then I ran in there in the morning and picked it up.
12-30-2012 12:28 PM
Barrie
Quote:
Originally Posted by YJmaddness View Post
So what you are saying is that fedex does not have trailers full of freight sitting around your compound?

+1 fedex

If the trailer is in the yard during our sorting time it WILL be unloaded and the packages sorted.


Quote:
Originally Posted by YJmaddness View Post
Hey Jake lets ask barrie how often there are full trailers sitting at their station for more than one day? Obviously if his tires are stacked in a trailer they are not accessible. But that is not the point. The point is that fedex will get your stuff to you faster than ups. From what I'm getting from barries comment is that if the package is at the station in the AM it is going out for delivery, not sitting in a trailer.
Yes, if it has been unloaded and sorted to the correct area chances are it will be delivered. The day before Christmas I drove 75 miles to deliver just two packages on the chance they were someones Christmas present.
12-30-2012 11:54 AM
Raiderfan001 Another thing to keep in mind is that both UPS and Fedex experiences will differ for everyone depending on where they live and who delivers their packages. I've had good and bad experiences with both in multiple locations. For the most part they have both been good for me. And both at times have left me frustrated. Like when I order something with free ground shipping and it should only take 1-2 days at the most but they let it sit there until the last day just because they can. Those were many of the times I would always just call and drive not even a minute away to the office and pick it up. Both companies can hire lazy workers that can make experiences with either company seem sour. So to blatantly say hur dur UPS sucks!!! or Fedex is worse than UPS!!! is just ignorant and simple minded. You can't base that off of the one or two areas you've lived in and judge the entire company in every state in every city with a blanket statement. And UPS employee or not you can't base how the office you work at and assume they all work that way. Holiday or not i've always been able to pickup my package if it arrived at the location near where I lived. Being military and moving a lot I have experience with both companies in several states and I wouldn't say one is better than the other. It all depends on the workers.
12-30-2012 11:43 AM
YJmaddness Hey Jake lets ask barrie how often there are full trailers sitting at their station for more than one day? Obviously if his tires are stacked in a trailer they are not accessible. But that is not the point. The point is that fedex will get your stuff to you faster than ups. From what I'm getting from barries comment is that if the package is at the station in the AM it is going out for delivery, not sitting in a trailer.
12-30-2012 11:40 AM
wat3rdog
Quote:
Originally Posted by jaker jk View Post

you need to read that again and read it slowly , so you can understand what was said
+2
12-30-2012 11:35 AM
Jaker jk
Quote:
Originally Posted by YJmaddness View Post
So what you are saying is that fedex does not have trailers full of freight sitting around your compound?

+1 fedex
You need to read that again and read it slowly , so you can understand what was said
12-30-2012 11:17 AM
YJmaddness
Quote:
Originally Posted by Barrie
I am a FedEx home delivery driver and all I can say is if it is in our terminal or on a home delivery truck we will do what we can to get it to you. All we need is your tracking #. The poster who said if it is still in a trailer packed floor to ceiling is correct, in that we cannot sort through the trailer for just one package.
So what you are saying is that fedex does not have trailers full of freight sitting around your compound?

+1 fedex
12-30-2012 11:15 AM
Jaker jk
Quote:
Originally Posted by YJmaddness View Post
I'm not butt hurt or whining. September this year I asked a supplier of mine to ship 2 of the same item from ohio to idaho. One fedex and one ups. Fedex took 4 days and ups was a week later. That's the whole story. It kinda sounds like you got butt hurt over my comment. Must be a ups employee...?
So why did the ups one take so long , did you track it to see why or are you sure your suppplier shipped them both the same day

There had to be a reason the ups one showed up a whole week later or is a week later Monday and not Friday

And yes I am a ups worker and I have to deal with people like you who don't tell the whole story all the time

You will be amazed of the small details people leave out that will help the problem
12-30-2012 11:13 AM
Barrie I am a FedEx home delivery driver and all I can say is if it is in our terminal or on a home delivery truck we will do what we can to get it to you. All we need is your tracking #. The poster who said if it is still in a trailer packed floor to ceiling is correct, in that we cannot sort through the trailer for just one package.
12-30-2012 11:02 AM
YJmaddness
Quote:
Originally Posted by Jaker jk
this will work during normal day , but this is a hoilday

so you are saying that both items shipped on a monday and fedex got it to you a week ahead of ups , wow i guess fedex has a time machine

across country ups is a week and fedex is 4days , so for the ups to get to you a week behind fedex then i dont know what to say ecexpt you are not telling the whole story

also ups does redelivers to if they can

i think you got butt hurt over something you caused and no you are just whinning about it now
I'm not butt hurt or whining. September this year I asked a supplier of mine to ship 2 of the same item from ohio to idaho. One fedex and one ups. Fedex took 4 days and ups was a week later. That's the whole story. It kinda sounds like you got butt hurt over my comment. Must be a ups employee...?
12-30-2012 10:46 AM
whiteyj I have nothing but great things to say about UPS and their driver's. Great service with driver's making the extra effort for residential customers.

On the down side, if I totally miss a signature required package, UPS center is much farther away than the local FedEX center.
12-30-2012 10:40 AM
Jaker jk
Quote:
Originally Posted by Raiderfan001 View Post
I've called UPS many times to pick things up. Once for a 50" TV and others were just small packages. I do it all the time when i'm not home and a signature is required. I've even met the truck driver at his last stop (Office Depot) before he heads back to the office to pick up a delivery.
this will work during normal day , but this is a hoilday

Quote:
Originally Posted by YJmaddness View Post
This is why fedex is 1000 times better. Much better customer service. I have had items shipped from the same place the same day ups ground and fedex ground. Fedex beat ups by a week, they even contacted the driver for me and had him redeliver because I missed him earlier in the day. Ups is just a nightmare, had a few items misdelivered and never recovered.
so you are saying that both items shipped on a monday and fedex got it to you a week ahead of ups , wow i guess fedex has a time machine

across country ups is a week and fedex is 4days , so for the ups to get to you a week behind fedex then i dont know what to say ecexpt you are not telling the whole story

also ups does redelivers to if they can

i think you got butt hurt over something you caused and no you are just whinning about it now
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