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Topic Review (Newest First)
07-08-2014 12:35 PM
ljvsnyder Glad it all worked out. Riffraff1 the jeep looks amazing.

Sent from AutoGuide.com Free App
07-08-2014 10:10 AM
Rancho Thanks all for the kind words!!!
I try my best, if I don't know the answers most of the times my engineers do!
07-07-2014 05:22 PM
Mainiacjeeper
Quote:
Originally Posted by riffraff1 View Post
Just wanted to post a follow up on my install and Rancho customer service. After pouting around the weekend before upon discovery of missing parts, Rancho Matt sent me a pm first thing last Monday. He got me in touch with the Tech and Warranty folks at Rancho. They expedited theirs song spacers and small hardware for my receipt on Wednesday. When we weren't in a swimming pool, chasing kids or BBQ-ing I spent my July 4th crawling under the JKU installing the lift.

I'm done and nothing has fallen off after the first 50 miles which for my shade tree skills is a big success! The kit was relatively straight forward and the 9000 shocks are great. Thank you Matt and Rancho for standing beside your product and getting me taken care of.

Here are the before and after pics......
Matt has helped me as well. Best Customer Satisfaction Rep I have seen in a very long time. KUDOS Matt. Thanks
07-07-2014 04:40 PM
riffraff1 Just wanted to post a follow up on my install and Rancho customer service. After pouting around the weekend before upon discovery of missing parts, Rancho Matt sent me a pm first thing last Monday. He got me in touch with the Tech and Warranty folks at Rancho. They expedited theirs song spacers and small hardware for my receipt on Wednesday. When we weren't in a swimming pool, chasing kids or BBQ-ing I spent my July 4th crawling under the JKU installing the lift.

I'm done and nothing has fallen off after the first 50 miles which for my shade tree skills is a big success! The kit was relatively straight forward and the 9000 shocks are great. Thank you Matt and Rancho for standing beside your product and getting me taken care of.

Here are the before and after pics......



Attachment 1277961



Attachment 1277969
06-30-2014 09:43 AM
Rancho Got your PM RiffRaff1, sorry about this! You info in your PM.
Matt
06-30-2014 06:24 AM
Mainiacjeeper
Quote:
Originally Posted by kjeeper10 View Post
To this day I don't understand the .75 for 2 door and 1.75 4 door ?

What's OT using TF rears (1.5's)
Rancho's front is a linear coil. I would assume a linear would have to be run to match the front.
Synergy and TF are the 2 I can think of.
WRONG.
The .75" is for the 4 door
The 1.75" is for the 2 door
06-28-2014 11:12 PM
JK4HER
Quote:
Originally Posted by termite View Post
I just came across this kit within the last few days and am pretty stoked about it, I had been planning on going with the TeraFlex performance 1.5 kit but was juggling how to afford shocks as well. This kit is perfect for my needs. I already have 59 rate springs in the rear but have a ridiculous 14 in the front so I have what I consider a "worse than normal" rake.

With this kit it looks like the most I will need to add are some Teraflex sway bar links and I'd be all set.

Thanks for the write up!
x2
06-28-2014 08:10 PM
kjeeper10
Quote:
Originally Posted by riffraff1 View Post
Those aren't the spacers...the part no. on those is 1764433 which is listed as "Front Bump Stops". You're right...it's not the end of the world. My main disappointment lies in the lost time. There are certainly worse problems to have. I'm better now after my earlier rant. Hopefully Rancho will have a timely response on Monday for the missing items.
Yes sorry .. I zoomed In. Def bump stops.
I'll shoot RanchoMatt a message on here and FB.
06-28-2014 07:40 PM
riffraff1
Quote:
Originally Posted by kjeeper10 View Post
Edit: those are the spacers in the pic ?
Looks like all that's missing is bump stops and hardware kit?

Iirc amazon stocks most their stuff. Not saying Rancho left out parts or not. Sorry to hear about your situation. Let's wait until Rancho replies and Get the missing parts out to you. Not the end of the world .
Those aren't the spacers...the part no. on those is 1764433 which is listed as "Front Bump Stops".

You're right...it's not the end of the world. My main disappointment lies in the lost time. There are certainly worse problems to have. I'm better now after my earlier rant. Hopefully Rancho will have a timely response on Monday for the missing items.
06-28-2014 06:37 PM
kjeeper10
Quote:
Originally Posted by riffraff1 View Post
After lurking on WF for a long while I choose the Rancho Sport 2" kit over TF for our '13 JKU. I ordered the kit off of Amazon on Thurs. and paid extra for a Sat. delivery. This morning I made the 115 mile round trip trek into San Antonio to pick up a set of Spidertrax to put on at the same time. I even sent the kids and wife out for a few hours to get this knocked out. Opened the box a minute ago...missing parts!!! RANCHO...what gives here??? Anybody else have quality control issues? The shipping box looked rough but nothing out of the ordinary. I've got all 4 shocks, front springs (and related parts) and the front bump stops. There are NO rear spacers, NO brake line brackets and several minor missing elements (washers and nuts) according to the instruction inventory. This sucks! Premium shipping is wasted...time set aside is wasted...I AM PISSED!!! This is all I have.... Rancho dang sure didn't forget the stickers, though. I guess I can fold and stack those up in the back for spacers. RANCHO...YOU ARE KILLING ME!!!!!!!
Edit: those are the spacers in the pic ?
Looks like all that's missing is bump stops and hardware kit?

Iirc amazon stocks most their stuff. Not saying Rancho left out parts or not. Sorry to hear about your situation. Let's wait until Rancho replies and Get the missing parts out to you. Not the end of the world .
06-28-2014 06:19 PM
dasboot58
Quote:
Originally Posted by riffraff1 View Post
After lurking on WF for a long while I choose the Rancho Sport 2" kit over TF for our '13 JKU. I ordered the kit off of Amazon on Thurs. and paid extra for a Sat. delivery. This morning I made the 115 mile round trip trek into San Antonio to pick up a set of Spidertrax to put on at the same time. I even sent the kids and wife out for a few hours to get this knocked out. Opened the box a minute ago...missing parts!!! RANCHO...what gives here??? Anybody else have quality control issues? The shipping box looked rough but nothing out of the ordinary. I've got all 4 shocks, front springs (and related parts) and the front bump stops. There are NO rear spacers, NO brake line brackets and several minor missing elements (washers and nuts) according to the instruction inventory. This sucks! Premium shipping is wasted...time set aside is wasted...I AM PISSED!!! This is all I have.... Rancho dang sure didn't forget the stickers, though. I guess I can fold and stack those up in the back for spacers. RANCHO...YOU ARE KILLING ME!!!!!!!
Hey sorry to hear all that. Can you Pm me pics of that book on how to install those shocks?

It would be really appreciated!
06-28-2014 06:03 PM
Jeep Matt [QUOTE="ljvsnyder;11628882"]Get a hold of matt on this forum and he will get you taken care of.[/QUOTE

Rancho has always provided incredible customer service for me. Replacing parts without any question. Give Matt a call.
06-28-2014 05:27 PM
ljvsnyder Get a hold of matt on this forum and he will get you taken care of.
06-28-2014 05:01 PM
Dr. Evil
Quote:
Originally Posted by riffraff1 View Post
After lurking on WF for a long while I choose the Rancho Sport 2" kit over TF for our '13 JKU. I ordered the kit off of Amazon on Thurs. and paid extra for a Sat. delivery. This morning I made the 115 mile round trip trek into San Antonio to pick up a set of Spidertrax to put on at the same time. I even sent the kids and wife out for a few hours to get this knocked out. Opened the box a minute ago...missing parts!!! RANCHO...what gives here???

Anybody else have quality control issues? The shipping box looked rough but nothing out of the ordinary. I've got all 4 shocks, front springs (and related parts) and the front bump stops. There are NO rear spacers, NO brake line brackets and several minor missing elements (washers and nuts) according to the instruction inventory.

This sucks! Premium shipping is wasted...time set aside is wasted...I AM PISSED!!!

This is all I have....

Attachment 1248850

Rancho dang sure didn't forget the stickers, though. I guess I can fold and stack those up in the back for spacers.

RANCHO...YOU ARE KILLING ME!!!!!!!
I feel your pain. Careful man. I posted about my crappy experience with one of the vendors NOT part of this forum and my post got deleted. Something about not "bashing" a vendor and having to deal with them off forum. Just an FYI.
06-28-2014 04:17 PM
riffraff1
Missing parts???

After lurking on WF for a long while I choose the Rancho Sport 2" kit over TF for our '13 JKU. I ordered the kit off of Amazon on Thurs. and paid extra for a Sat. delivery. This morning I made the 115 mile round trip trek into San Antonio to pick up a set of Spidertrax to put on at the same time. I even sent the kids and wife out for a few hours to get this knocked out. Opened the box a minute ago...missing parts!!! RANCHO...what gives here???

Anybody else have quality control issues? The shipping box looked rough but nothing out of the ordinary. I've got all 4 shocks, front springs (and related parts) and the front bump stops. There are NO rear spacers, NO brake line brackets and several minor missing elements (washers and nuts) according to the instruction inventory.

This sucks! Premium shipping is wasted...time set aside is wasted...I AM PISSED!!!

This is all I have....

Attachment 1248850

Rancho dang sure didn't forget the stickers, though. I guess I can fold and stack those up in the back for spacers.

RANCHO...YOU ARE KILLING ME!!!!!!!
06-27-2014 10:36 PM
12thman
Quote:
Originally Posted by Fr8dawg View Post

Its the other way around... the 2 door has the 1.75 spacer because the coils lift the front of a 2 door more than 2" (its lighter)
True. I got .75 spacers with my JKU lift.
06-27-2014 10:15 PM
Fr8dawg
Quote:
Originally Posted by kjeeper10 View Post
To this day I don't understand the .75 for 2 door and 1.75 4 door ?
Its the other way around... the 2 door has the 1.75 spacer because the coils lift the front of a 2 door more than 2" (its lighter)
06-25-2014 10:33 AM
kjeeper10 A friend did RE 1.75's. eBay like $60
06-25-2014 10:23 AM
mpoffenb
Quote:
Originally Posted by Rancho View Post
We don't have an "official" stance on this but a spacer of the proper size is the easiest solution.
Spacers would be the "cheapest" solution at the moment. That way I can at least put on my rear bumper and not look like I'm flying uphill. If I'm doing my math right, a 1.75 spacer should do the trick.
06-25-2014 09:46 AM
Rancho We don't have an "official" stance on this but a spacer of the proper size is the easiest solution.
Quote:
Originally Posted by mpoffenb View Post
Rancho: What does Rancho recommend regarding going to a taller spring? I've emailed support several times about this, but have not received any reply. I'm sure this is something that they've seen before and figured I'd go with what they know.
06-25-2014 09:39 AM
kjeeper10 To this day I don't understand the .75 for 2 door and 1.75 4 door ?

What's OT using TF rears (1.5's)
Rancho's front is a linear coil. I would assume a linear would have to be run to match the front.
Synergy and TF are the 2 I can think of.
06-25-2014 09:28 AM
mpoffenb Rancho: What does Rancho recommend regarding going to a taller spring? I've emailed support several times about this, but have not received any reply. I'm sure this is something that they've seen before and figured I'd go with what they know.
06-25-2014 09:09 AM
Rancho His other thread is great too, I am going to assume more in the rear. I am not too familiar with their springs so I can't say for sure.

Quote:
Originally Posted by mpoffenb View Post
I've got the .75 rear spacer. I read onetraveller's(Return of Frankenlift: Son of Rancho) thread about changing out the rear springs after posting my question, and am considering that as an option (just the rear - like the height I've got now) using JKS 2 inch coils. One thing I'm not sure of is if I add the JKS 2 inch coils, will I gain 1 1/2 inches, or since I've got softer coils in the back now (56) will I gain more.
06-25-2014 09:04 AM
mpoffenb I've got the .75 rear spacer. I read onetraveller's(Return of Frankenlift: Son of Rancho) thread about changing out the rear springs after posting my question, and am considering that as an option (just the rear - like the height I've got now) using JKS 2 inch coils. One thing I'm not sure of is if I add the JKS 2 inch coils, will I gain 1 1/2 inches, or since I've got softer coils in the back now (56) will I gain more.
06-25-2014 08:04 AM
kjeeper10
Quote:
Originally Posted by mpoffenb View Post
I installed this kit over a year ago. After install, the front was just a shade higher then the back, but set level after I installed my stubby front bumper and Engo winch. Just recently I installed an OR-FAB Swing out tire carrier. Now my back sits 1/2 inch lower then the front and I have yet to add my JCR bumper (which will add an additional 70 pounds). What are my options to get the back up to level with the front?
Do you have the 1.75 spacer or .75 spacer in the rear?
You can try 59 or 60 stock coils, go up in spacer size or a taller coil.
06-25-2014 07:21 AM
mpoffenb I installed this kit over a year ago. After install, the front was just a shade higher then the back, but set level after I installed my stubby front bumper and Engo winch. Just recently I installed an OR-FAB Swing out tire carrier. Now my back sits 1/2 inch lower then the front and I have yet to add my JCR bumper (which will add an additional 70 pounds). What are my options to get the back up to level with the front?
05-28-2014 09:20 PM
Irobike
Quote:
Originally Posted by Rancho View Post
I didn't tell you. D'oH!

Here you go!
Sorry about that.

Rancho Suspension: SPRING PROMOTION
Thanks I just mailed it out on last friday
05-20-2014 10:14 AM
drumr79 i just put this on my '11 JK 4 dr. Looks awesome, rides even better. Set the shocks at 3 all the way around. Paired it with ProComp 7036's in black with 33" KM2's.
05-19-2014 10:20 AM
Rancho
Quote:
Originally Posted by Irobike View Post
No I didn't know about the rebate until recently so I will check it out.
Thanks
I didn't tell you. D'oH!

Here you go!
Sorry about that.

Rancho Suspension: SPRING PROMOTION
05-17-2014 08:01 AM
Irobike I am thinking about removing the side steps that I have installed and getting rock sliders after seeing so many with sliders.
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