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Topic Review (Newest First)
02-18-2013 09:09 PM
Rtone1583
Quote:
Originally Posted by klc2010sport View Post
Posted about death wobble on Saturday in my 2010 jeep wrangler. They come back after 3 hours and say I have a steering damper that's 3 inches "off" and twisted. I said will this fix it? They said well this is what sticks out. Not covered under warranty $235 to fix. I know this isn't what fixes it but it didn't sound safe to have. I know I'm gonna get DW again. I'm really considering opening a complaint with the BBB on Chrysler. Especially when they took it through their express care on Saturday and said nothing seems wrong.

I'm pissed off. I guess I'll have to find someone locally who knows how to identify the loose bolts or damaged components. Anyone know anywhere in southwest Virginia??
There are so many things that can cause and/or contribute to DW that, in my opinion, going nuclear on the dealer when they can't find the definite cause on the first inspection, isn't really going to solve anything. If it were that easy, there wouldn't be near as many thread discussing DW as there are.

Being a 2010, it could feasibly have anywhere from 30K to 60K miles on it if it is a daily driver. If it has been lifted and especially if larger tires were put on, the lifespan of of stock suspension link components can typically be counted on as being about 50% of their designed lifespan. Basically any number of suspension link components could be worn out.
02-18-2013 06:59 PM
jtbaker1911
Quote:
Originally Posted by klc2010sport View Post
Posted about death wobble on Saturday in my 2010 jeep wrangler. They come back after 3 hours and say I have a steering damper that's 3 inches "off" and twisted. I said will this fix it? They said well this is what sticks out. Not covered under warranty $235 to fix. I know this isn't what fixes it but it didn't sound safe to have. I know I'm gonna get DW again. I'm really considering opening a complaint with the BBB on Chrysler. Especially when they took it through their express care on Saturday and said nothing seems wrong.

I'm pissed off. I guess I'll have to find someone locally who knows how to identify the loose bolts or damaged components. Anyone know anywhere in southwest Virginia??
check out this video: Death Wobble 2003 Dodge Ram 2500 4x4 Greensboro NC 3 - YouTube

I know its a dodge 2500 but it still has the same steering setup as a jeep. I use this video everytime we have a customer who has a death wobble so I can show them what exactly is happening.
If the stabilizer bar is bent and moved 3 inchs that could be the after effect of the death wobble. As you can see in the video when it happens, theres a huge amount of play in the front and the weakest thing in the steering is going to recieve damage.
Get it checked out by someone else and see what find. I would recommend rotating the tires and see what happens. Best thing to do when a death wobble occurs is get off the road and stop as soon as possible. Atleast you know what it feels like so it wont scare you as much next time it happens.
02-18-2013 06:52 PM
DJL2 What I cannot figure out is how you wouldn't notice a messed up steering damper. I mean, it's right out there in front...you can scarcely stare at your front axle and not see it. I'd think it would be quite easy to see whether it had been moved and/or twisted to say nothing of moved and twisted three inches.

In fact, I would love to see the part. As you may have noticed based on where it sits, if you immobilize the steering damper you're going to have one hell of a time trying to steer your Jeep at all. I doubt you'd need to hit the highway to realize something was very, very off.

Just as a rule, if a shop or dealership takes a bad part off my vehicle, I expect access to it upon notification. After all, that part is my property and I'm a curious sort.
02-18-2013 06:50 PM
joeymon1 KLC
I looked at some of your older posts. I'm sure this came to mind but do you think this issue has anything to do with the steering problem you noticed when you first bought your Jeep?
02-18-2013 06:41 PM
David M
Quote:
Originally Posted by klc2010sport View Post
They come back after 3 hours and say I have a steering damper that's 3 inches "off" and twisted.
Did you ever let an irresponsible and reckless schoolmate borrow your JK? If so, that may be the reason your steering damper is all in a twist. I remember having some college buddies that were so crazy a$$ed, that just letting them ride in a vehicle was dangerous.
02-18-2013 05:47 PM
geckojk1
Quote:
Originally Posted by jadmt View Post
gee your dealership does what they can by finding your fubared steering dampner and "jeep dealerships are trash" warranty does not cover owner/operator damage.
my thoughts exactly
02-18-2013 05:44 PM
fan of fanboys Ah I missed all the good post.


But like mentioned prior checking with local jeep club for recommendations of local shops
02-18-2013 05:09 PM
klc2010sport
Quote:
Originally Posted by BadOleRoss View Post
There is a thread here that helps in dealing with DW. If it's not something you can tackle yourself you might want to print out some key pages and hand them off to a mechanic. Most of the time you are dealing with lose or worn parts.
Thank you. I will keep the place in mind for a lift also. That will be coming as a graduation gift from college in the next year. Excited. Thank you!
02-18-2013 05:08 PM
klc2010sport
Quote:
Originally Posted by VAPA View Post
So it appears you bought a used Jeep, are you using the service department at the same dealership you bought it from?

Did the service advisor explain the defect along with possible cause of it?

If it is a manufactures defect it would be covered by warranty, you may have to get the service manager involved.

Warranty work helps pay the dealerships bills, they have no reason to not correct a problem if it truely is a manufacturing defect.

You also have no idea what the previous owner did to this jeep prior to you buying it.

True. I have someone checking it next Saturday for a second opinion on the joints and track bar stuff..etc off a post on here. Also having someone riding with me filming when I go back over the place it started.
Thank you for responding.
02-18-2013 04:59 PM
VAPA
Quote:
Originally Posted by klc2010sport View Post
Haha um yeah let's see I actually bought my jeep less than 6 months ago and haven't wrecked it a single time. Everything is stock. So quit running your mouth like you know the story. I asked for people's help not your bullshit.
So it appears you bought a used Jeep, are you using the service department at the same dealership you bought it from?

Did the service advisor explain the defect along with possible cause of it?

If it is a manufactures defect it would be covered by warranty, you may have to get the service manager involved.

Warranty work helps pay the dealerships bills, they have no reason to not correct a problem if it truely is a manufacturing defect.

You also have no idea what the previous owner did to this jeep prior to you buying it.
02-18-2013 04:55 PM
OffRoadCam09
Quote:
Originally Posted by klc2010sport

Haha um yeah let's see I actually bought my jeep less than 6 months ago and haven't wrecked it a single time. Everything is stock. So quit running your mouth like you know the story. I asked for people's help not your bullshit.
Even if you haven't wrecked or had any other damage to the jeep the dealership had to determine that the jeep as been abused in some form of way not to cover it under warranty. An honestly even if you are frustrated with them an attitude like that towards people willing to help an voice their opinion for your sake just doesn't cut it. I'll keep my helpful advice an give it to someone else
02-18-2013 04:46 PM
BadOleRoss There is a thread here that helps in dealing with DW. If it's not something you can tackle yourself you might want to print out some key pages and hand them off to a mechanic. Most of the time you are dealing with lose or worn parts.
02-18-2013 04:34 PM
klc2010sport
Quote:
Originally Posted by BadOleRoss View Post
I had my lift installed at Auto Xtra's in Lynchburg and they did great job and seem to know what they are talking about. I am not sure if they have ever dealt with a DW issue but it might be worth a call if they are close to you.
Thank you! It's not close but ill give them a call anyways. Maybe they can point me in the right direction.
02-18-2013 04:16 PM
jadmt gee your dealership does what they can by finding your fubared steering dampner and "jeep dealerships are trash" warranty does not cover owner/operator damage.
02-18-2013 04:16 PM
BadOleRoss I had my lift installed at Auto Xtra's in Lynchburg and they did great job and seem to know what they are talking about. I am not sure if they have ever dealt with a DW issue but it might be worth a call if they are close to you.
02-18-2013 03:19 PM
daggo66 Check the bolts yourself. Also make sure you check your ball joints. It's ver simple and doesn't cost anything. You can replace a steering damper for well under $100.
02-18-2013 03:18 PM
Hokieneer If you are anywhere near Blacksburg there is a jeep club those guys are very helpful and they know some local shops when I was down there I used Duncan Jeep when I cracked a diff cover on my WJ, I asked them to replace it but instead they packed it with silicon and of course it leaked again so don't use them. Don't be to discouraged there are good ones out there, Royal Jeep in Charleston WV has always been great to me but I realize that hike is out of the question. There are some Tech Jeepers on here check out the Virginia Forum on here
Virginia Jeep Forum - Jeep Wrangler Forum
or
http://www.wranglerforum.com/f74/any...re-175593.html
or
NRV Jeep Club :: Public Relations
02-18-2013 02:56 PM
klc2010sport
Jeep dealerships are trash

Posted about death wobble on Saturday in my 2010 jeep wrangler. They come back after 3 hours and say I have a steering damper that's 3 inches "off" and twisted. I said will this fix it? They said well this is what sticks out. Not covered under warranty $235 to fix. I know this isn't what fixes it but it didn't sound safe to have. I know I'm gonna get DW again. I'm really considering opening a complaint with the BBB on Chrysler. Especially when they took it through their express care on Saturday and said nothing seems wrong.

I'm pissed off. I guess I'll have to find someone locally who knows how to identify the loose bolts or damaged components. Anyone know anywhere in southwest Virginia??

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