|02-20-2014 04:52 PM|
USAA is the best for rates, but you can do better on your own in regards to price.
|02-20-2014 04:45 PM|
|02-20-2014 10:52 AM|
|zimm||wow, I didn't realize you could order under invoice... thanks.|
|02-20-2014 10:12 AM|
zimm, don't look at MSRP. use these forums to find the invoice price and aim for at least 2% below that.
i am local, and used to live in richmond. will check it out.
|02-20-2014 10:01 AM|
What's a good number to shoot for under MSRP when ordering a new rubicon unlimited or rubicon X? Its amazing that used 2012's are listed for $35,000+ around here. Rather just get a new on for a little more.
I'm military and can use the NFCU or USAA car buying service, but I doubt that's the best deal going.
|02-20-2014 09:33 AM|
I won't comment on any dealer stuff
|02-20-2014 09:01 AM|
no offense, because i do not know you and have probably not dealt with you, brown auto in cville is the absolute worst dealership i have ever dealt with ... period! and its not just me, their reputation precedes them. infamous i would say.
its why i ordered and bought from safford in fredericksburg. i have even taken it elsewhere for warranty repairs.
|02-19-2014 11:02 PM|
Agreed! You ever go off-roading in that X of yours? Not sure how far you are from Richmond (I'm new to VA), but I started a club here for people around the Richmond area to do some meet ups. Swing by!
|02-19-2014 10:20 PM|
|Edgeoftroykennels||I work for Brown Automotive in Charlottesville, Va and we are a Jeep, Chrysler Dodge dealer. There great people to work with and always look out. I'v seen them buy ya brand vehicle we don't sell to keep a customers an keep them happy.|
|02-14-2014 10:06 AM|
Keviper1 - I think you are hitting the main point: The sales associates and various "management" you work with are as much of a factor in a "decent dealership" as the name on the door.
I had a fantastic experience on my 3rd Wrangler through Dulles Chrysler Dodge Jeep in Leesburg. My salesperson was Martha Chicas for a custom order. I'm not sure I would have had as great of an experience had I not worked with her. I referred someone to the dealership and they reported having a HORRIBLE experience (I don't think they worked with Martha... I don't know).
My 2nd Wrangler was purchased from Farrish - I'm neutral on these guys. Got a decent deal. Don't think the salespeople were as knowledgeable as they could have been both for my 2nd purchase and my 3rd.
My 1st Wrangler was from Dulles Jeep 10 years ago.... it was used, I didn't know much about Wranglers, but I had a great experience.
I've also visited Tom @ Koons for the 2nd jeep. I would have purchased from them, but Koons wouldn't give me as good of a deal on my trade in I had at the time, so I went with Farrish. Tom knows his stuff. The only reason I didn't go to them for my 3rd Jeep was Martha beat everyone out on response time AND they are 5 mins from my house (vs 30+ mins to Koons). Had she not given me what I was looking for, Tom @ Koons was my next stop.
I also think Dealerships need to recognize the new business model they must have to deal with us internet types... In many cases all the dealers I've contacted that I WOULDN'T work with are using 90's style sales tactics that frankly just don't work when you have any level of knowledge about the product and the prices that are available via forums like this and other tools. That and being emotionally detached from the buying process.
|02-13-2014 09:29 AM|
It's funny how everyone can have such different experiences with the same dealers.
This is my breakdown.
Koons (Tom Ames) was outstanding, and really knows Wranglers, and he's a member of this forum.
Stafford - some of the worst customer service I've ever experienced in my life. I'm not joking, I actually had to call their 855 "customer service" number and tell them to stop calling and emailing me. I've heard good things about them, but something must have happened with me for whatever reason.
Pearson - I've purchased 2 cars from them, and I ended up going with them on the Wrangler I ordered. They are right down the street from me, and Doug Williams is a stand up guy, although he doesn't know a ton about Wranglers.
This is something I learned a long time ago when buying cars/trucks/jeeps etc. You need to do research, and understand whatever you're buying more than the person selling you the vehicle. It's sometimes really hard to find dealers that have sales guys that really know their stuff with Wranglers, but if you use forums like this is shouldn't be a problem.
All of this garbage being said, I'm sure 90% of being happy with a dealer is luck. It seems like I had a horrible experience with a group that several people are happy with, and maybe vice versa with Pearson on other people's ends. At the end of the day, if you are happy with your Jeep, that's all that matters!
|02-10-2014 10:10 PM|
|rutoehead||Yes, finance guy pushed undercoat big time...even at half price I didn't bite. I did get 2 yrs of oil changes with my deal. I did tons of research...my salesman showed me the build sheet/ invoice from the get-go. Invoice was just a starting point. All said and done...I ended up around 2.5% below invoice. Pearson said that they would match stafford but never called me back..there loss.|
|02-10-2014 01:23 PM|
safford in fredericksburg was an awesome experience for me. my dealer was very relaxed and easy to deal with. i had tread lightly discount and $1000 rebate because my wife owned a VW (limited promo). they accepted all of that no problem. i ordered the vehicle and it came in quicker than schedule. before driving there though, i talked to the salesman. i was basically like "look i know exactly what i want and what it is going to cost. i will find someone in this area to sell me exactly what i want at the right cost, is that you?" (my local dealer gave me crap about tread lightly and VW thing saying their discount was better blah blah) everything else was a piece of cake.
my only complaint was the sleezy finance guy who tried to slip in the spray coating/protection shit. i had to sit my wife down and walk into his office and close the door and ask why was his number different than mine. only then did he show me. after he removed it my number was around a dollar off the actual number. i did some SERIOUS homework first.
|02-06-2014 08:38 PM|
Well I figured I should report back on this thread I started a while back. I ended up going with stafford in fredrickburg. I factory ordered as I couldn't find one I wanted on the lot or state for that matter. Experience was okay...got an okay deal in large part to getting lucky in receiving a factory $500 rebate.
My Jeep came w/o the trail kit I ordered...dealer 'forgot' that it was ordered until I brought it up to them twice. Otherwise no major complaints. Looking forward to spring when I can drop the top!
|08-01-2013 02:58 AM|
|keepitsimple||So far koons of Tysons has been the most helpful by far.|
|07-30-2013 09:34 PM|
|07-26-2013 11:11 AM|
Sent from AutoGuide.com App
|07-26-2013 11:09 AM|
Sent from AutoGuide.com App
|07-20-2013 09:37 PM|
|rutoehead||Lucky, I am in the same boat. Most dealerships I have talked with will go 1%..but I am not stopping there as I know 2-3% below is possible. From my experience so far-Stafford seems to be one of the better dealerships (locally). The other thing, If you bank with Navy Fed or USAA, think about getting your loan through them.|
|07-18-2013 12:00 PM|
|Luckynav||Anyone have any good experiences with a dealer up the I-95 corridor between Richmond and DC? I live in Richmond and so far the dealers I've talked to haven't been very helpful. First they know nothing about Jeeps and second they think they are doing me a favor by offering me 1% below invoice for Tread Lightly and a $500 Military rebate. A bunch of clowns... I can get that from any dealer in the country on my own and they are acting like they are giving me some great deal. Safford in Fredricksburg has seemed OK so far... any good experiences out there from anyone?|
|06-28-2013 12:29 AM|
If you're in Leesburg then go to the used dealership across from CASHMAX on East Market ST. The owner rolls Jeeps through there often and they get good reviews (from what I've heard)
Other than that the only other place I know of is the Jeep/Ram/Etc. dealership on 28 going towards manassas
|05-17-2013 11:15 AM|
|CJChet||Starr Motors in Suffolk. Great, knowledgable people, an AEV dealer, and they even have their own on-site off-road course!|
|05-14-2013 02:29 PM|
|OffRoadCam09||Berglund Chrysler jeep dodge on Franklin road in roanoke is great as well. Very mod friendly place an great service all around|
|05-14-2013 01:33 PM|
|RASDOM JKU||+1 on Koons Tysons. I went through the internet sales guy. called their first - no pressure.|
|05-14-2013 11:20 AM|
|Bsnow71||Had a terrible experience at Manassas Chrysler Dodge and Jeep the salesman always had different answers to the same question everytime I would contact him and when i would tell him the options and extras I want on it I received several different prices. their website also shows the wrong prices. I ended up going with Fairoaks Chrysler Dodge and jeep and got a great deal and the manager threw in a few extras.|
|04-16-2013 09:39 AM|
I shopped at Koons in Tyson's and Fair Oaks.
Fair Oaks was willing to bend over backwards to get me the Jeep I wanted but Koons did the better price...lucky for me they had almost exactly what I wanted in stock.
3% under invoice
|04-15-2013 05:30 AM|
|danrb||Dulles was awful, had a used car dealer feel. They wouldn't negotiate on a 2012 in Nov that had 2500 miles on it. Fair Oaks took good care of me. The salesman were ok, but one of the managers helped out when I decided to order and I couldn't of ask for better help in making a decision. Why did I get a Rubicon again? lol|
|04-14-2013 09:50 PM|
Farrish in Fairfax got me a pretty good deal. I was satisfied overall with the sales process and the sale guy actually knew about jeeps. The financing was weak, but I did my own (for the first time) so maybe that what caused it to be wonky. Instead of trying to sell me everything on the shelf, they practically didn't give me the time of day, to the point I had to go there and insist they take my money.
I took my jeep there for the first free oil change. I left without them doing the service. I did not get a good vibe from the place, it was tiny and very disorganized.
My experience with Fair Oaks was the opposite. The guy who tried to sell me the jeep knew ABSOLUTELY nothing about them, not even what was in the brochure. While walking out the sales manager asked me if everything was ok, I suggested he run training seminars with local jeepers to learn the product better. I inspected the service facility there and it seems top drawer. Although I get most of the the work I dont do myself at High Tech Automotive in Chantilly (true jeep pros there), I would probably take my jeep to Fair Oaks in the case of warranty work (plus I work across the street).
|04-14-2013 08:58 PM|
|mcdaichman||Ourisman in Alexandria is horrible|
|03-06-2013 05:38 AM|
|kawa001||My salesman was 22 years old. He was green but good. He drove all the way to Woodstock for me to get the Jeep and they sold me the Rubi KM tires at close to cost. I did my Wrangler shopping through the PenFed car buying service and got my financing through them as well beforehand. I speced out the Jeep and Fair Oaks Jeep went and got it. I only showed up at the dealer when it was time to take delivery. Until they handed me the keys I had never even sat in Wrangler much less driven one.|
|This thread has more than 30 replies. Click here to review the whole thread.|