|12-18-2013 07:09 PM|
The dealer isn't always at fault here. Chiseler Corporation won't reimburse them for any warranty expenses until it throws a code, and won't reimburse them for a cylinder head until a leakdown test proves that it's a bad head.
As for "all of the 2012 will do this", I have 30,000 miles on my 2012 with the original heads. As long as it does it before the end of the 100,000 mile warranty, I'm not particularly annoyed.
|12-18-2013 07:04 PM|
|Up Hill Bill||
Do they think we're stupid, are they stupid, or are they (many dealers - not all) just plain crooks?! "It's normal," sheesh....
|12-18-2013 06:52 PM|
My 12 Rubi ticks really loud on the left bank and dealer keeps saying it's normal.
Just rolled 9k miles and it's getting louder. I can hear it from inside the cab now.
|12-18-2013 06:38 PM|
|Xena1||EVERY 2012 will experience a head failure! Just a matter of time.|
|12-18-2013 02:51 PM|
yes i did. With a 100 mile limit. which isnt to much, being there 40 miles from my home.
They didnt want to give me a rental free of charge. They said I didnt have an extended warrranty.
Thats when i emailed chrysler customer care center and quickly it was honored.
|12-18-2013 02:48 PM|
The Jeep is in today to replace the left side cylinder head. They said it would be done today. I emailed chrysler customer care to get my free loaner for this scheduled day. Dealership didnt want to give me one.
Also getting my recall fixed today.
support center was done via email- Very quick response and there for you.
|12-15-2013 09:00 PM|
Did you or did you not get a loaner when you Jeep was getting a new head?
Post your answer here:
|12-15-2013 06:48 PM|
New Head Time?
Call Chrysler Customer Care Monday morning at 1-877-426-5337 and report the situation. You'll receive a case number. If the dealership balks at giving you a rental car, give them the case number and advise them to call Chrysler Customer Care. It may take a couple days or a week or so, so be patient.
You may also request that the technician, after replacing the head and refilling the coolant, carefully do a purge of air out of the coolant system. Otherwise, you'll need to add coolant later and possibly another cel because of it. That is what I experienced, so I'm trying to spare you some butt-ache later.
You also may want to check to see if your Jeep Wrangler was involved in the Transmission Oil Cooler Tube recall (Recall # N28 / NHTSA 13V-234). They might as well do that if your Jeep was involved in it.
|12-15-2013 04:12 PM|
|dazone||I have a 2012 Wrangler sport. 16,900 miles. PO300 and PO304. I took it in yesterday. All they did was re flash my pcm. They said it needed a software update. Drove out of there 20 miles later MIL came back on. Dropping it off tomorrow.|
|12-08-2013 09:37 PM|
You beat me to it.
|12-08-2013 09:25 PM|
|12-08-2013 09:05 PM|
|speechguy||My '12 is getting repaired tomorrow. 41K miles. Dealer is replacing free even though I'm out of warranty. They didn't even hesitate. Even gave me a loaner. Scheidemantle Motors, do your best.|
|12-02-2013 07:53 PM|
Answer and Update
Update: Was at Jeep service today and the CEL that came on was a stored code for the thermostat. Cleared the code and pressure tested and purged the system the system of air bubbles and found no leaks. Checked the thermostat and it is working properly.
Funny thing is the CEL went off yesterday and did not come back on. Hopefully all is well now...
|12-02-2013 06:54 PM|
|11-29-2013 11:17 PM|
I had the driver's side head replaced in June. I noticed the missing coolant by looking at the coolant reservoir. Anybody with a replaced head should at least look weekly at the reservoir to make sure that it's not low.
I just had another cel come on Thursday night. I'm taking it to the dealer on Monday to check it out. I hope it's something simple. The Jeep runs fine otherwise.
I hope this not indicative of things to come...
|11-29-2013 05:09 PM|
As much as I was hoping to avoid this issue my 2012 Rubicon popped a p0302 code this morning with just under 23k miles on it. I've had the ticking sound for at least 15k miles, and I've noticed my gas mileage has been steadily declining for a few months even though I haven't been driving it any differently.
Took it to the dealer immediately and they confirmed the Cylinder 2 Misfire code and said it needed a new head. Thankfully they already had all the parts in stock and said they could have it finished tomorrow. I was really dreading this repair after reading some of the horror stories some of you have had to deal with, but it sounds like mine will be relatively painless.
I'll have to keep an eye on the coolant level after I get it back. Are those of you having the disappearing coolant issue getting a message on the dash, or just noticing the level is decreasing by looking at the reservoir?
|11-27-2013 07:47 PM|
|Hemistallion||Got mine bk tonight.. everything seems good! Mpg reading went up one, although we know how that is. As for my steering wheel buttons, all I know is they replaced them..|
|11-27-2013 12:10 AM|
My CEL came on Friday evening, I took it into my dealership today. They said it needs a head replacement and ordered parts. They told me they will call when parts come in, schedule the work and have a loaner waiting for me as long as needed and there will be no cost to me whatsoever.
I've never heard any ticking, so was a little surprised by the diagnosis. I have noticed it idling a little rougher over the past couple weeks. I just hit 22,000 miles, JKU is a 2012 and was delivered to me on 2-29-12.
The dealership here is amazing, we have bought many cars from them and even purchased a Mazda the same day we ordered the Jeep. I'm not concerned about the replacement or any issues that may come up after, I know they do quality work and will take care of it. I can't believe some of the stories I've read in regards to bad dealerships, I feel very lucky to have Cole Chrysler here
|11-26-2013 09:35 PM|
|11-26-2013 05:49 PM|
|Hemistallion||They never said.. they called and said my jeep wouldn't be done today and said they was replacing all the buttons. Not sure why.. I'll ask tomorrow when I pk it up|
|11-26-2013 05:44 PM|
|11-26-2013 04:43 PM|
|Hemistallion||My 2012 is in garage right now for head replacement.. ticking has never been a problem for mine. Just the CEL constantly.. been fighting with dealer for 8 months and 9000 miles later its getting replaced. They also replaced my steering wheel buttons, got tired of pushing the menu button 5 times to see my mpg!|
|11-26-2013 02:52 PM|
|FirstTimeJeeper||Just had my head replaced after 33K miles. After pickup, I now hear a liquid sloshing sound. I've read a few threads about it but what I can't figure out is if this is an issue that will clear up on it's on or if I need to swing back by the dealership to address the problem. Any ideas?|
|11-26-2013 11:44 AM|
|SMOKINRUBICON||Keep us posted.|
|11-26-2013 11:40 AM|
|jaybretzke||Final popped the P304 code. And the dealership is actually saying there is an issue. Jeep goes in tomorrow. Wish me luck...|
|11-22-2013 08:43 PM|
As much as I like my current JK, I'll trade it in for a 2015 next November when the BTB warranty runs out. I figure that'll give me more time to see if the current fix on '12's holds out on mine and others and if any heads fail on 2013/2014 models. I sure hope the AC head is the permanent fix.
|11-22-2013 04:27 PM|
|fjrrider||Add another P0304 to the list. Just a tick (no pun intended) over 20K miles. Engine hasn't sounded any different since day 1 besides cold start up...maybe it was there the whole time and I didn't notice? It threw the code on Tuesday night. Wednesday morning I was going to take it in and the light was off. Drove it another 70 miles and it came back on. Took it in this morning and new head on the way. Dealership said it's the first JK/P-star that had the issue, but, they have seen it on other vehicles and knew exactly what to look for.|
|11-13-2013 09:53 PM|
|11-13-2013 09:49 PM|
|11-13-2013 08:12 PM|
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