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Topic Review (Newest First)
07-05-2013 12:33 PM
DirkC i'm a little surprised it got this far, I was initially pissed at the snarky response but whatever... I'm certainly not qualified in any way to "open up the dashboard" and start testing wiring. In my mind, it was the speakers, the HU, or the wiring, and really whats the chance of the wiring being bad? Less than the other 2, that's for sure.

The dealer does exactly what you suggest not to do: they swap out the speaker. They don't check out the wiring, or troubleshoot in any other way. Maybe they will now, I don't know, I haven't gone back there yet. I do have a warranty but as mentioned, maybe they won't touch it now that I changed speakers.

Thanks for the support Noog, my thinking was in line with what you were saying. I'm frankly surprised to have gotten the bitchy answer from a fellow Jeep owner that I got, but hey, I'm over it.

I still think I was right to change out the speakers. On that note, I'm done with this thread. I'll keep my frustrations to myself from here on out.
07-03-2013 09:49 AM
CoreyZ Im still with Woans... I think that the ease of swapping the speakers around was a lot easier than "calling a fridge repairman to check for chewed up wires". His Jeep may be under warranty, but once he starts swapping out parts, unless the dealer is really nice... they wont touch it. Not to mention he was lucky in the first place to have his stock speaker replaced, no dealer I talk to ever touches the electronics unless its the main unit like a head unit and even then they wont do it unless its a clear case of warranty. With him swapping stuff around and saying he is having stereo issues, they will point to the fact that he messed with the system and its out of their hands and he caused it. Its now in his lap to prove otherwise, even if that means paying the dealership to trace it down and then going after them later to reimburse the cost.
Whether it was blown or not, not my deal... he was the one mentioning it was blown or distorted. Whatever the description is not the argument. Simple answer is that while you can just open your wallet to circumvent an issue, it doesnt always solve it and a little self troubleshooting can save you in the long run.
07-03-2013 09:47 AM
woansleftpeg
Quote:
Originally Posted by n00g7 View Post
Since he is working with the dealer, we can assume his truck is under warranty, and if it isn't, that he's probably not going to open up his dash and start bypassing wiring based on his comments re wiring. Replacing the crappy stock speaker (which he planned on doing anyways I think, maybe I'm wrong here) on the other hand with a quality component isolates it as a dealer issue, which he would still go visit anyways if he used your method.

Not saying you're wrong by any means, it's probably what I would have done, but OP was going to pay someone to do the hard part regardless (or it's free under warranty).

So agree to disagree...
07-02-2013 10:43 PM
n00g7
Quote:
Originally Posted by woansleftpeg View Post
No, I'm making the point that the ten minute action I recommended would have saved him the frustration that he is feeling, because he would have known before he bought his new speakers that the problem wasn't there. That still wouldn't have prevented him from buying them if that was what he wanted to do.

Again, what's the point in asking the correct way to identify an issue if you're going to ignore that advice and just go about replacing everything until you manage to fix it through blind luck? As he now still has the issue, what's the next step - buy a new head unit just in case the problem is there?

Basic troubleshooting - isolate and test potential areas of failure until you discover the problem. In this case, there are three areas of potential failure - speaker, wiring, head unit. Speaker swap would have brought you down to two, opening the dash and directly wiring the speaker with a two foot cable to the RR channel would then tell you whether the fault was in the wiring or the HU. Isolate and correct the fault, then upgrade. Inheriting faults into new components is an awful idea, whether you're working on a car audio system or a nuclear power plant.
Since he is working with the dealer, we can assume his truck is under warranty, and if it isn't, that he's probably not going to open up his dash and start bypassing wiring based on his comments re wiring. Replacing the crappy stock speaker (which he planned on doing anyways I think, maybe I'm wrong here) on the other hand with a quality component isolates it as a dealer issue, which he would still go visit anyways if he used your method.

Not saying you're wrong by any means, it's probably what I would have done, but OP was going to pay someone to do the hard part regardless (or it's free under warranty).

So agree to disagree...
07-02-2013 03:17 PM
woansleftpeg
Quote:
Originally Posted by n00g7 View Post
Ok fine, but don't rail the guy for taking a different path that by design leads him to the same place regardless of the order in which he fixed the issue.
No, I'm making the point that the ten minute action I recommended would have saved him the frustration that he is feeling, because he would have known before he bought his new speakers that the problem wasn't there. That still wouldn't have prevented him from buying them if that was what he wanted to do.

Again, what's the point in asking the correct way to identify an issue if you're going to ignore that advice and just go about replacing everything until you manage to fix it through blind luck? As he now still has the issue, what's the next step - buy a new head unit just in case the problem is there?

Basic troubleshooting - isolate and test potential areas of failure until you discover the problem. In this case, there are three areas of potential failure - speaker, wiring, head unit. Speaker swap would have brought you down to two, opening the dash and directly wiring the speaker with a two foot cable to the RR channel would then tell you whether the fault was in the wiring or the HU. Isolate and correct the fault, then upgrade. Inheriting faults into new components is an awful idea, whether you're working on a car audio system or a nuclear power plant.
07-02-2013 02:39 PM
n00g7
Quote:
Originally Posted by woansleftpeg View Post
I already explained why, but like I said, I'm not getting into an argument about it.

Ok fine, but don't rail the guy for taking a different path that by design leads him to the same place regardless of the order in which he fixed the issue.
07-02-2013 02:34 PM
woansleftpeg I already explained why, but like I said, I'm not getting into an argument about it.
07-02-2013 12:38 PM
n00g7
Quote:
Originally Posted by woansleftpeg View Post
Troubleshooting is troubleshooting. It's exactly the same situation, but I can't be bothered getting into an argument about it. It's not my money.

Lol... your suggestion was equivalent to owning a shitty refrigerator that's acting up and calling the electrician to check and see if a mouse chewed through part of the wiring behind the wall prior to replacing the shitty fridge, which you planned on doing anyways.

Was it more likely to be a factory f-up in wiring, or the known garbage stock speakers, which OP planned on replacing anyways?

And if you're trouble shooting, why waste time and money on possible things that you will isolate definitively after doing something you planned on doing anyways?
07-02-2013 12:29 PM
woansleftpeg Troubleshooting is troubleshooting. It's exactly the same situation, but I can't be bothered getting into an argument about it. It's not my money.
07-02-2013 12:25 PM
n00g7
Quote:
Originally Posted by woansleftpeg View Post
If your Jeep starts wobbling one day on the highway, do you immediately go out and buy new tires and wheels and control arms and so on until it magically goes away?
Not even close to the same situation. Try again.
07-02-2013 12:19 PM
woansleftpeg
Quote:
Originally Posted by n00g7 View Post
Who says it's blown? He can always return the speaker if it is. I mean, common, what's more likely: getting a crappy speaker from the factory or having a completely fubar electronic system.

It's not like he ignored the advice, it just wasn't a practical route until there was clear cause to go down it. Gotta start somewhere.
If your Jeep starts wobbling one day on the highway, do you immediately go out and buy new tires and wheels and control arms and so on until it magically goes away?
07-02-2013 10:56 AM
n00g7
Quote:
Originally Posted by CoreyZ View Post
I'm with Woans on this... He gave you a very clear path that could have helped find the problem but you chose to take the impatient route and just replace the speakers, only to find out they were not the problem. Now you have new speakers that are blown, wont get them replaced under warranty either and still have no clue where the problem is.

Maybe next time you ask for advice, check out the posts from the folks that provide it and see if they are credible. Someone telling you to go spend more money without tracing down the problem is nothing more than a greasy haired salesman.
Who says it's blown? He can always return the speaker if it is. I mean, common, what's more likely: getting a crappy speaker from the factory or having a completely fubar electronic system.

It's not like he ignored the advice, it just wasn't a practical route until there was clear cause to go down it. Gotta start somewhere.
07-02-2013 10:20 AM
CoreyZ I'm with Woans on this... He gave you a very clear path that could have helped find the problem but you chose to take the impatient route and just replace the speakers, only to find out they were not the problem. Now you have new speakers that are blown, wont get them replaced under warranty either and still have no clue where the problem is.

Maybe next time you ask for advice, check out the posts from the folks that provide it and see if they are credible. Someone telling you to go spend more money without tracing down the problem is nothing more than a greasy haired salesman.
07-02-2013 08:40 AM
woansleftpeg Well, you asked for advice in the first place, then took an approach that I told you was the wrong one, then posted to say that you were frustrated that it didn't work. I'm not sure why you asked in the first place if you weren't going to follow the advice given. Good luck on getting it resolved, though.
07-02-2013 07:18 AM
DirkC
Quote:
Originally Posted by woansleftpeg View Post
I'm not one to say "I told you so", but.......



I'd tell you what to do next, if I thought you might do it.

Hey, thanks for your completely unhelpful and rude post. Hope you feel better about yourself now! And I don't want your advice, thanks anyways.

-D
07-01-2013 02:17 PM
woansleftpeg
Quote:
Originally Posted by DirkC View Post
I finally installed the soundbar speakers I ordered, the Polk audio recommended from this thread: http://www.wranglerforum.com/f40/spe...ns-219128.html

Still have buzzing/crackling in the passenger side speaker! Arggg, that probably means a trip back to the dealer.... *sigh*

so frustrated...


-Dirk
I'm not one to say "I told you so", but.......

Quote:
Originally Posted by woansleftpeg View Post
Except that if it's a problem with the wiring or the head unit, changing out the speakers isn't going to fix it. And if it is something that's actually causing damage to the speakers, then you're going to wreck your good new speakers.

Find the problem first before spending money on upgrades.
I'd tell you what to do next, if I thought you might do it.
07-01-2013 01:58 PM
DFW6ER
Quote:
Originally Posted by DirkC View Post
I finally installed the soundbar speakers I ordered, the Polk audio recommended from this thread: http://www.wranglerforum.com/f40/spe...ns-219128.html

Still have buzzing/crackling in the passenger side speaker! Arggg, that probably means a trip back to the dealer.... *sigh*

so frustrated...


-Dirk
At this point, I'd be looking at the integrity of the cables and connections from the HU/amp to the speakers.
07-01-2013 12:23 PM
DirkC
Gah!

I finally installed the soundbar speakers I ordered, the Polk audio recommended from this thread: http://www.wranglerforum.com/f40/spe...ns-219128.html

Still have buzzing/crackling in the passenger side speaker! Arggg, that probably means a trip back to the dealer.... *sigh*

so frustrated...


-Dirk
05-10-2013 01:54 PM
Jerry Bransford
Quote:
Originally Posted by n00g7 View Post
You could buy some new ones on the Chinese black market
The Chinese black market now has non-ringing replacement ears for sale? I'm all over that!
05-10-2013 12:53 PM
n00g7
Quote:
Originally Posted by Jerry Bransford View Post
If you're blowing multiple speakers, imagine what it is also doing to your ears. Too many years of playing in bands/loud noises have left me with tinnitus (ringing in the ears).
You could buy some new ones on the Chinese black market
05-10-2013 12:50 PM
n00g7 Factory speakers are well known to be terrible. Replacing with aftermarket should solve your problems.
05-10-2013 12:44 PM
RevCo666
Quote:
Originally Posted by jerry bransford View Post
if you're blowing multiple speakers, imagine what it is also doing to your ears. Too many years of playing in bands/loud noises have left me with tinnitus (ringing in the ears).
x2
05-10-2013 12:33 PM
Jerry Bransford If you're blowing multiple speakers, imagine what it is also doing to your ears. Too many years of playing in bands/loud noises have left me with tinnitus (ringing in the ears).
05-10-2013 12:13 PM
DirkC Solid plan there, swapping sides. I'm not sure I'd trust the dealer to pay me back for speakers I had installed if it turned out to be the head unit. I'm actually a little surprised they replaced it the first time, figured they'd blame me for cranking it up too much

Though now that I think about that, swapping sides will pinpoint the current problem; it wouldn't neccessarily show up immediately. Sure the speaker crackling now could either not crackle in the other side (faulty HU/wiring), or get an immediate crackle in the one that was fine. But couldn't it also be a surge or something random from the head unit that might show up in a random amount of time? I didn't hear the crackling right off in the 'replaced' speaker...

Gah. Still gonna try swapping them first, see what happens. DEFINITELY replacing the speakers once fixed.

Thanks all for your replies and suggestions.

Dirk
05-10-2013 10:38 AM
Barmanvarn
Quote:
Originally Posted by woansleftpeg View Post
Except that if it's a problem with the wiring or the head unit, changing out the speakers isn't going to fix it. And if it is something that's actually causing damage to the speakers, then you're going to wreck your good new speakers.

Find the problem first before spending money on upgrades.
Just a difference of opinion.

I'd put in new speakers and if it still "breaks", I'd make the dealership fix and pay for my broken speaker. The point being that I'd at least have better sounding speakers while the issue was being researched.
05-10-2013 10:19 AM
woansleftpeg
Quote:
Originally Posted by Barmanvarn View Post
This doesn't answer your question but I agree, just upgrade the speakers. Your ears will thank you. And it doesn't have to be a pricy mod.
Except that if it's a problem with the wiring or the head unit, changing out the speakers isn't going to fix it. And if it is something that's actually causing damage to the speakers, then you're going to wreck your good new speakers.

Find the problem first before spending money on upgrades.
05-10-2013 10:19 AM
Timt97 I just bought some Memphis Audio speakers for front and back. They have a lifetime warranty. If they ever blow or mess up they will replace. Around $100 pair.
05-10-2013 09:49 AM
Barmanvarn This doesn't answer your question but I agree, just upgrade the speakers. Your ears will thank you. And it doesn't have to be a pricy mod.
05-10-2013 09:42 AM
woansleftpeg First thing I'd do is swap the two speakers in the soundbar over. If the problem moves to the driver's side then the issue is with the speaker, if it stays on the passenger side then it's either with the head unit or the wiring. At least that way you can tell the dealer what you want them to fix; I wouldn't trust a dealer to even do that amount of basic testing.
05-10-2013 08:16 AM
DirkC
Rear Speaker blown again

I just wanted to run this by the forum to get some opinions, because this is starting to get weird...

My passenger rear speaker in the overhead started crackling early on (2 months into owning the jeep) with deep voices or bass-ier music, so I finally went to dealer with the issue. Their work invoice claims they replaced the speaker. It was fine for a week or 2, then I started noticing it again... Now I don't listen to crazy bass, or rap, and I don't crank the music much. I know I've never gone past 30 on the digital display and it looks like it caps at 40. I'd expect the damn thing would be able to go 3/4 volume without blowing speakers right?

Anyways, I'm about to call the dealership back and see what they say, but it got me wondering if the head unit was really the issue, either causing the crackle or trashing the speaker. I have zero experience with audio problems, and this is the first Jeep I've had in 20 years so I'm hoping some experts might be able to help me out, and not get me thrown out of the dealership without resolving it.

I know the stock speakers are crap (i'm no audiophile so it doesn't bother me TOO much). I was thinking about swapping to some of the Polk speakers others have recommended here. I'm worried that if the head unit is causing issues, any new speakers will meet the same fate.

I guess my question is, where do I go from here? The dealership I bought the jeep from is questionable, I mainly think they are incompetent. If I bring it elsewhere now, will another dealership fix someone elses' fix? Are the speakers just THAT bad? Whats the chances that the head unit is causing me problems?

Sorry for the long winded-ness, got carried away...

Any advice appreciated!
-Dirk

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