|03-28-2011 08:28 PM|
Check this out. Another example that JUST HAPPENED today.
I rotated my tires last week. Got a steering wheel wobble below 30mph. Went to Pep Boys today for a re-balance.
The kid calls me to the desk. Says "your Jeep rides rough. You need new shocks" I said "no I don't. Those shocks are only a year old. They aren't loose, they aren't leaking, and the bounce fine." he says "well sir it makes the handling rough" I say "it's a Jeep dude they all ride like sh*t. Besides, I came for a tire balance, not a lecture on Jeep suspension."
20 minutes later I'm called again. "ok we got it balanced but the tech noticed a wobble in steering wheel. It's death wobble and you need a new dampener" I just say "how much for the balance?"
Pep Boys, where I buy a lot of dumb car crap, just tried selling me 4 shocks at $60 each, and a steering stabilizer for $50. That's $300 in unneeded repairs.
I don't think they balanced the tires either. They made the wobble move. Instead of under 30mph it's now between 40-50mph. IDIOTS! probably did it on purpose to scare me back in there to buy their stupid shocks that aren't going to fit anyway! I'll just have to balance the damn things myself.
It's true it might really be DW starting BUT...
They didn't say ANYTHING about trackbars, balljoints, tie rods, loose control arms or even a suspension inspection! Nope. Shocks are bad. Pick the most expensive part and say I need it losers.
I'm telling ya, it's not just dealerships
|03-28-2011 03:36 AM|
|03-28-2011 03:02 AM|
Seriously, they are not all created equal. There are two Jeep dealers in my area - one of them is 40 miles away, and the other one is 30 miles away. One of them charges, on average, 15-25% more to do the same work compared to the other one. -ypically, the one that charges more also recommends a higher percentage of unnecessary work than the other one does. The funniest part is that when you go to the bigger ripoff stealership for help diagnosing a problem, they come back with some weird list of things they want to try (and have you pay for) to see if it fixes the problem or not, and when you go to the other one, they tend to have a very specific, lower cost solution, and when you ask them about the things the other stealership suggested, 7 times out of 10, they'll say it's not necessary.*
Based on anecdotal experience of having 3 Jeep vehicles over the past 10 years.
|03-28-2011 01:29 AM|
2 grand for a starter?! Holy sh*t I'd pass out and die.
I believe you. My girlfriend's co-worker has a Lexus. I remember her telling me they wanted over $1,000 for a headlight I guess it's got fancy sensors and stuff in it that turn the light on in corners and turns or something retarded like that
|03-28-2011 01:18 AM|
|SUBZEROCOOL||I was quoted $1,900 dollars for changing the starter on my Mothers 2k2 Lexus gs 400 at the dealer. Why? The starter sits under the intake manifold and in between the heads. Starter cost new not re-man $129.00 + 4 hours of work and had to replace the IM gasket. I did it in 3 hours and made my own gasket that's better than the paper oem pos. Even at 100 dollars an hour labor and doubling the parts cost, that's $558 dollars, parts have a lifetime guarantee. That's almost a quarter of the dealers quote. I've never charged my parents for auto repair, but they make up for it w/ letting me borrow their Seer's card for tools Yes I believe Dealers are a rip off.|
|03-27-2011 11:32 PM|
I just read this whole thread it found a lot of it pretty interesting.
I for one, USUALLY don't use the term "stealership". Why? Well, ALL garages are a rip off, not just dealerships. I buy all my own parts, service the fluids, and do all the repairs myself. I KNOW what the baseline cost is.
Example: axle service. 2 quarts of fluid is about $20. Drain and fill takes one hour. Yet Jeep charges $150 EACH AXLE! why? Because they love doing a bunch of sh*t that doesn't need done. Remove cover, clean it, new gasket, yadda yadda. If a drain and fill is good enough for an engine, then god damn it it's good enough for an axle.
Another example, axle u-joints. I bought these at Monroe Muffler. $20 each, I got 2. I asked how much they'd charge to do it (I hate changing u-joints) quoted at....$500?!?! WHAT? was told "well sir it's a lot of labor. Brakes and everything need to come off" ok, $500 divided by $90 an hour labor rate is 5 1/2 hours...for u-joints! I don't have a lift, nor do I have that press to get them on and take off. I pound them with a cheap hammer. STILL DOESN'T TAKE 5 HOURS! who are these jokers kidding? That's a 2 hour job, BOTH SIDES. should be $180.
Buying cars...same sh*t. I'm the guy everyone "brings along" when they buy a car. I always get my pants pulled down on the trade in. Ok...well I'm going to knick knack the piece of sh*t I'm buying them. Dealers hate it. They love talking about power this and comfort that, meanwhile I'm crawling around under a vehicle looking at rust on a frame, trans fluid seaping out the pan gasket, a wallowed out track bar bracket, worn belt....yet still being told "it's a great car!" and expected to buy above book value. That's when I say "don't bullsh*t me, I know wtf I'm looking at."
One dealer tried telling me a TJ I was looking at was "never off-road". Once I got under it, I saw mud in the frame, the gas tank was dented, and the trans plate had scratches on it. "damn that's a rough road they lived on..." I said. You know what the response was? "they lived in the country" whatever dude
EVERYONE is out to rip you off with vehicles TRUST ME. It's not just dealerships either
|03-27-2011 09:21 PM|
Reading this whole thread I find quite interesting. There may be a whole lot more to this. Yeah calling anyone names is maybe not a good idea. Should the "buyer beware", yeah he should. Does the person who 'wants' the most, lose....yeah. (whether its the buyer or the guy(dealership) selling) Big business bailouts (for poor working decisions and bad investments and poor planning) while the working man sits unemployed trying to comprend why all his work is now done in other countries by deals made by our own government. There is a lot to consider here then just simple name calling.
|09-08-2009 06:55 PM|
|joemd60||Stealerships or dealerships whatever someone calls it does not have any effect on me.|
|09-08-2009 02:31 PM|
Fred: umm, we seem to have a problem with the new banners....
gus: what? Pontaic? can we send em back?
Fred: no, apparently steven misspelled it when he sent it to the banner people.
Gus: ahh screw it. just slap em up, nobody will notice.
|09-08-2009 02:22 PM|
|09-08-2009 01:17 PM|
The only reason I don't still have the business is because I had my second child and 2 kids kept me pretty busy.
BTW, I'm a moderator and I don't see any reason to delete this thread. Like 1BLKJP and Tiny said, this is a valid discussion.
|09-08-2009 01:07 PM|
|morphious||ok i'll give u the benefit of the venting thing we all have done it at some point.and i know the dealerships are sometimes crooks, but theirs nothing u can do about it except try and not do business with them unless u have too. and if they squeeze, squeeze back get it in writing when they promise something. so if they screw u on it, threaten to take um to court for it that usually gets um moving.|
|09-08-2009 12:56 PM|
|Codeman911||And everybody does try to squeeze every penny out of you when you buy something. Everybody is guilty of it. But anyways, I didn't think this would turn into this when I wrote this thread. I was just venting and created a mess. I think it best that the moderator just delete this. No good is coming of it. Nobody's mind is going to change if they don't want it to.|
|09-08-2009 12:29 PM|
|Ayo||Hey I seen this ad and had to say something. I bought a 05' Mitsubitshi Galent 2 years ago ok. I was 17 at the time. They got me for every penny they could. It was worth about 8-10 thousand. I paid 13,000. Me being a stupid 17 year old boy i didn't look it up or anything i just wanted to car. I know your going to say my fault but whatever. I got turned down by every bank there was but, those sneaky sales people got me approved, but the interest was ridiculous. I don't know so I owed ALOT of money for a car that wasn't that great. I asked them to replace the brakes before I got it becuase it was rusting and they said ok, and never did them. I waited 3 weeks from after I paid for it til wheni actually got it and they didn't do nothing to it. They try to squeeze every penny they can out of you. I don't care what you say.|
|09-08-2009 11:43 AM|
An open mind goes both ways and I'm reading experiences from both sides here. So, I'll remind everyone, keep the personal comments about people to yourself.
|09-08-2009 11:31 AM|
|09-08-2009 11:29 AM|
|09-08-2009 11:20 AM|
|morphious||ok so we went from Nazis hippies and a general hate for the people who make ur very own beloved jeeps u ride around in and i agree with buckshot the parts prices can be outrageous but in the end u guys just need to let it be Chrysler is not going anywhere and if it does someone will grab up the jeep name so the thread is useless and in my opinion should be done|
|09-08-2009 11:16 AM|
|09-08-2009 11:13 AM|
|09-08-2009 10:46 AM|
|09-08-2009 10:09 AM|
I hate the games they play. I usually end up walking out 3-4times before I buy....sometimes for frustrations with the BS games, sometimes to hand out some frustration.
Their labor rates are horrendous, but really not any worse than some specialty shops I've encountered for the Lotus. I think many mechanics are crooks. I used to be a mechanic so I can say that.
Salesman are salesman. They are 1/2 scum 1/2 decent people trying to make a living. I search out the decent, unless I'm in a mood to screw with people, then I go find some scum to frustrate. (Drive up to virtually any dealership in a Lotus, and they will come out quickly....only issue is I look young, so they assume I'm a rich, dumb kid.)
I generally go there after hours to find what I want, then go back with what I think its worth, what my trade-in is worth, and have an idea of how much I'm willing to negotiate.
I get what I want, or I walk away. Its sad to see people getting screwed, but its their own fault. I've helped friends buy cars as I'm good at it...and I don't want my friends (esp. young females - which seem to be prime target) getting screwed over.
I'm a nerd. I research EVERYTHING. and I think that's been a great benefit to me.
This thread is useless and only cause for being posted was to start a riot.... but that's just me.
oh and a slight correction to your reference to the bailout. That's more due to the greed of the manufacturers employees (from bottom end assembly line workers who make more than many Doctors, to the fat cats at the top, who make more in a year then can be spent in a lifetime). If they weren't so damn greedy, they wouldn't need to be bailed out. I'd have rather watched them fall to their knees.
|09-08-2009 10:02 AM|
So let me see if I have this right. You believe it's alright to take advantage of somebody that isn't well educated on on particular product or service? If you go to a doctor and he tells you you need an operation for an affliction you don't actually have, this is acceptable?
If you go to get your computer repaired and the technician says the motherboard is bad when it isn't, the technician is justified because the customer isn't well versed in diagnosing computer problems?
Honor and integrity, some people have it, those that don't are called thieves.
I don't have a problem with a dealership negotiating (in good faith) the best deal they can get on the vehicle they're selling. Lying to a customer is not negotiating in good faith.
|09-08-2009 09:33 AM|
|09-08-2009 09:30 AM|
I bought mine days after Chrysler filed bankruptcy. I got a great deal from the stealership.
|09-08-2009 09:24 AM|
|09-08-2009 08:01 AM|
For me it's about the cost of parts. I have never owned a vehicle that was still under warranty, let alone a new one.
I only go to the dealer for parts that are not available through the aftermarket.
Case in point; the roll over valve.
The white plastic valve almost never goes bad. Dealer price; $10.00.
The valves stupid little rubber connector; $35.00. Frequently dry rots & needs to be replaced.
Only available at the dealer, & way overpriced.
Do I appreciate being able to buy one from a dealer? Sure I do, without a good seal,
the back of my jeep was a fire hazard.
Do I like paying four times what it's worth, not really.
Why are parts so overpriced at dealerships? Because they know you'll pay extra for something you can't get anywhere else!
This goes for dealerships of all makes, I'm not singling out Jeep dealers.
The hippie comments made me BTW!
|09-08-2009 02:14 AM|
Cut out the name callin fella's. I don't care what your opinion is of an automotive dealership and while this conversation can have merit because No matter what any of you thinks no one opinion is right or wrong.
However you keep the childish name calling crap and one of us will close this down and hand out some timeouts. We've been noticing and increasingly more negative tone in some of the more controversial threads and we are going to reign it back into to constructive conversation.
And on topic any dealership is just as good as the people that own and are employed there. There are some great great salesmen/women and there are some awesome service writers that actually care about the clientelle they support. In these days those are the ones that get to stay in business. There are also some straight up shady and unrealistic people that work/own dealerships. Those are the ones that people more commonly refer to as "Stealerships". I'd bet MONEY that no one on this board or on any other recreation related web site can honestly say they've never had a bad experience with a business and talked about it in a negative manner. I don't care who you are and if you tell me any other way you'll be less than truthful.
Codeman what dealership do you work for in KC? I grew up there and know all of them intimately.
|09-08-2009 12:55 AM|
|09-08-2009 12:53 AM|
They know that I'm right. Nobody can rip you off unless you let them. They know that.
But this sure has been loads of fun. If I had a few beers, a portion of it would probably be on the screen now also. after beer on the screen:
Play nice......Don't fight! Quote from a good Polish friend. Much better when he said it with his accent.
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