||12-19-2011 11:58 AM
Originally Posted by stroh
I registered at Yelp to solely to post my reviews of Fields CJD and haven't been back since. That doesn't make it fraudulent, just that it was their awesome customer service that drove me to take those steps.
I'm happy to share my opinion with anyone that is interested. Pat and everyone else that I have dealt with have done an awesome job.
Of course I'm not saying that they are all fraudulent when there's only one review. I'm saying that there are certain patterns that make it more likely. I'm not trying to offend anyone, I'm just saying.
Take the dealership I used to go to. Almost every day, a new 5-star review would post with almost the same wording, and every single one would mention, by name, the exact same salesman who is apparently a god among men, if you believe these reviews. NONE of them ever return to review anything else.
I even contacted the salesman, politely informing him that the efforts were transparent, and that they'd be better served allowing the real reviews (like mine, which was good) to shine. I told him I liked the dealership and wanted to continue recommending it to others, but wouldn't be comfortable doing so when they were being unethical, "stacking the deck" with fake reviews.
He refused to stop, so I refused to return or recommend them further.