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-   -   Totally Frustrated (http://www.wranglerforum.com/f274/totally-frustrated-163216.html)

Rbohno 05-29-2012 10:56 AM

Totally Frustrated
 
I can't figure out if it's Jeep dealers in general or just the dealership that I am dealing with. I am still trying to buy a JKUR, Suntrust bought my paper (loan), the dealership took possession of one of my two vehicle trade-ins (they took my 2006 corvette last week).

They have been telling me you can order a wrangler through May 31st but they could find me one and do a dealer transfer. We they have shown me the sheets on no less than 10 different Rubicons and said " Will this one work for you"? and on 7 of those occasions I have said "yes". Then get a call the next day saying the dealer with the vehicle won't transfer it.

I am in my third week of trying to purchase a JKUR and so I called the 1-800 number for Jeep and talked to a young lady that said "no more Wrangler orders can be placed" the only 2012 model you can still order is a mini-van.

She couldn't tell me when I would be able to order a 2013 just said sometime in June.

I have owned two TJ's and am ready to own a JKUR now if I order a 2013 summer will be over before I get it.

Thanks for allowing me to vent.

Posts On Percocet 05-29-2012 11:02 AM

Can't you do an inventory search at the jeep website? Just find the one you want and go straight to that dealer.

jppower 05-29-2012 11:04 AM

Just hate it when they refuse to take your money, with any luck it will work out soon for you.

Rbohno 05-29-2012 11:12 AM

Quote:

Originally Posted by Posts On Percocet (Post 2414168)
Can't you do an inventory search at the jeep website? Just find the one you want and go straight to that dealer.

As mentioned they said they had a buyer for my vette and needed it last week so now I am stuck with this dealer.

Rbohno 05-29-2012 11:15 AM

Quote:

Originally Posted by Posts On Percocet (Post 2414168)
Can't you do an inventory search at the jeep website? Just find the one you want and go straight to that dealer.

The jeep website only goes out 200 miles from your zip code and I want a JKUR. There are a few out there but most are COD and I am 52 and not a gamer so while those are cool as heck can't see paying $6500 for a package I don't want.

4Jeepn 05-29-2012 11:33 AM

Quote:

Originally Posted by Rbohno (Post 2414195)
As mentioned they said they had a buyer for my vette and needed it last week so now I am stuck with this dealer.

I would ask for any money they owe you for the vette and be done with it.

jppower 05-29-2012 12:12 PM

Quote:

Originally Posted by 4Jeepn (Post 2414254)
I would ask for any money they owe you for the vette and be done with it.

My guess is they are trying to keep the sale for themselves. They just need to work harder to get a transfer going.

DanaMac223 05-29-2012 12:18 PM

Our local dealer didnt seem to ramp up the search for what we wanted until it was too late. We ended up going to Fields, which is 500 miles away from us, in order to get what we wanted. All I can say is dont settle for something just because your dealer is dragging his or her feet. We didnt have a trade involved, thank god, but I would think that would be more of an incentive for them to make it right. Otherwise, they should have never taken your vette.

3JKs1H1 05-29-2012 12:31 PM

I don't understand this. It's two separate transactions. You are seeming obligated to neither.

Easiest way to buy a Jeep is with a checkbook or financing lined up. Agree on a price and write a check. Many dealers will vie for your business. You are the driver.

wassup8687 05-29-2012 12:59 PM

Quote:

Originally Posted by Rbohno (Post 2414151)
the dealership took possession of one of my two vehicle trade-ins (they took my 2006 corvette last week).

If they took your Vette and can't get you a Jeep they owe you the money from your Vette. Pretty simple in my book.

afd660 05-29-2012 01:17 PM

I see you're not the only one having trouble with a dealership. lol... I'd ask for the money from the vette since they cant uphold their end of the deal. Or give you a loaner Jeep with no cost to you until they can get the Jeep you wanted. Tell them that they have put you in a tough situation with only 1 vehicle in the house because your spouse or girlfriend uses a vehicle.

SeaLawyer 05-29-2012 01:21 PM

That sucks, man. I just traded my '09 Z06 in for one that was on the lot that was ALMOST exactly what I wanted. I had another dealer trying to lure me with a promise of intercepting one EXACTLY like I wanted that was en route from Jeep to a different dealer, but was worried that something similar might happen as it did with you.

Jeepin Dave 05-29-2012 01:22 PM

Have been told that Jeep cancelled the May orders and only shipped partial April orders.
Many dealers are expected to run out of Wranglers before the 2013 Wranglers arrive.
As such have been told that most dealers are not willing to trade and want to keep desirable Jeeps.
It appears that Fiat/Jeep does not want to discount the 2012 models.
Dealer needs to make it right.

khende 05-29-2012 01:31 PM

I bought my 2009 Liberty during the height of Chryslers bankruptcy. Because Chrysler had almost suspended production of vehicles during this period the Liberty I wanted, trail rated, tow package and the parttime 4 wheel drive, was very hard to comeby. I went to my credit union and used their buying service. I would find the vehicle in a dealers inventory and the buyer would go to buy it. After a three or four trys in a couple of days he was able to buy the car. I was from a dealership over four hundred miles away.

Rbohno 05-29-2012 02:06 PM

Quote:

Originally Posted by 3JKs1H1 (Post 2414416)
I don't understand this. It's two separate transactions. You are seeming obligated to neither.

Easiest way to buy a Jeep is with a checkbook or financing lined up. Agree on a price and write a check. Many dealers will vie for your business. You are the driver.

As mentioned earlier they said they had a buyer lined up for my vette they initially offered me $26k for it but when I told them no way and left they called the next day and said they had a corvette buyer that would give them $28k but he wanted it right away. My financing is already done through my bank I just need to sign the papers.

This quote isn't true " It's two separate transaction", when you trade a vehicle in it is one transaction. However negotiating with a trade in and financing is three separate " Negotiations".

First : negotiate price of new vehicle
Second : negotiate the value of your trade
Third: negotiate your loan if your are financing through them.

carguyco 05-29-2012 04:58 PM

Dealer trades on Wranglers are tough right now as inventory is short...we won't send a Jeep out on Dealer trade w/out getting something identical in return.

I understand your frustration...I'm sure Pat w/ Fields will agree with me that Wranglers are tough when talking dealer trades.

24S packages are in short supply right now and some dealers are completely out of them...

snochick 05-29-2012 10:41 PM

I hope you have better luck soon, but sadly as others are telling you, supply definitely seems to be quite short right now on Wranglers. Pretty sure selling your vette before you took ownership of your new Jeep is illegal though.

I bought my 2012 a few weeks ago and the dealer still has my truck waiting on Power of Attorney's to arrive in the mail from Kuwait where hubby is deployed. They aren't allowed to sell it yet.

n3qik 05-30-2012 07:24 PM

Quote:

Originally Posted by Rbohno (Post 2414700)
when you trade a vehicle in it is one transaction.

Even if you did/could break it into two separate transactions, it would be a big lost. First, current dealer would get a sellers commission, then at the other dealer, your would lose the $$ in trade, off sales tax.

mcdull 05-30-2012 07:35 PM

Quote:

Originally Posted by Rbohno (Post 2414202)
The jeep website only goes out 200 miles from your zip code and I want a JKUR. There are a few out there but most are COD and I am 52 and not a gamer so while those are cool as heck can't see paying $6500 for a package I don't want.

Autotrader.com will allow you to search up to anywhere in US, it has most dealerships though might not be all. You can also try cars.com.

However, going out of 200 miles will become not that practical to do a dealer trade, or you have to arrange the transport of the Jeep or yourself to drive it back.

I don't see a problem if you not to trade your Vette with that dealer and wait to find right one or order a 2013. The loan doesn't mean anything until you sign it and you can get a loan again when you found the right one again.

Posts On Percocet 05-30-2012 09:19 PM

They dealer already made out on you with the sale of the Vette. They should be busting their ass to get you your Jeep. Sounds like typical dealer BS to me. Find a way to motivate them.

Posts On Percocet 05-30-2012 09:20 PM

Quote:

Originally Posted by Rbohno (Post 2414700)
As mentioned earlier they said they had a buyer lined up for my vette they initially offered me $26k for it but when I told them no way and left they called the next day and said they had a corvette buyer that would give them $28k but he wanted it right away. My financing is already done through my bank I just need to sign the papers.

This quote isn't true " It's two separate transaction", when you trade a vehicle in it is one transaction. However negotiating with a trade in and financing is three separate " Negotiations".

First : negotiate price of new vehicle
Second : negotiate the value of your trade
Third: negotiate your loan if your are financing through them.


Maybe I missed it, but just to be sure, the Vette is already gone, right? Like, papers signed? If not, you know what to do.

Drus 05-30-2012 10:07 PM

Quote:

Originally Posted by Jeepin Dave (Post 2414572)
Have been told that Jeep cancelled the May orders and only shipped partial April orders.
Many dealers are expected to run out of Wranglers before the 2013 Wranglers arrive.
As such have been told that most dealers are not willing to trade and want to keep desirable Jeeps.
It appears that Fiat/Jeep does not want to discount the 2012 models.
Dealer needs to make it right.

Anyone able to confirm this? I put in an order on 14 MAY, received one email on 17 MAY stating:

"Dear Customer,

Congratulations on your new Jeep[SIZE=0.5][/SIZE] purchase! We received your order and thank you for choosing the Jeep brand. This is the first of three email updates designed to keep you informed as your vehicle moves through production....(etc.)"

I have not received any other emails as of yet nor any phone calls from the dealer telling me that Chrysler has cancelled production. Can anyone pin this down with accuracy?

dvitous 05-30-2012 10:40 PM

I just bought a JKU last week - spec'd out what I was looking for on Edmunds, and sent it out "for quotes".

All I got back was email from dealers more than willing to sell me a Jeep - but no details on a "specific" jeep.

I searched all of the dealers in the area, and only found *one* 6sp JKU anywhere.

Talked to a local dealer on the phone, said they're rare outside factory orders. Didn't mention anything on ordering a '12 (I assumed orders already stopped), and unfortunately, couldn't wait for '13 production - orders starting in a few weeks.

Rbohno 05-31-2012 01:29 PM

Quote:

Originally Posted by Drus (Post 2420727)
Anyone able to confirm this? I put in an order on 14 MAY, received one email on 17 MAY stating:

"Dear Customer,

Congratulations on your new Jeep[SIZE=0.5][/SIZE] purchase! We received your order and thank you for choosing the Jeep brand. This is the first of three email updates designed to keep you informed as your vehicle moves through production....(etc.)"

I have not received any other emails as of yet nor any phone calls from the dealer telling me that Chrysler has cancelled production. Can anyone pin this down with accuracy?


Call the 1-800 jeep number and they can tell you on the phone.

Riccochet 05-31-2012 03:14 PM

I went through hell to get my JKR. Went to three different local dealers to try and get them to do a trade on one that was being delivered to D.C. The dealership in D.C. wanted nothing any dealer had for the JKR since it was, at the time, a hard to get crush fully loaded. Got fed up, called the dealer in D.C. and put a down payment on it over the phone. Drove the 400 miles there to get it the next weekend.

Long story short is that dealers rarely will do a trade for a Rubicon. Especially with a short supply of the one you want.

Drus 05-31-2012 03:42 PM

Quote:

Originally Posted by Rbohno (Post 2422653)
Call the 1-800 jeep number and they can tell you on the phone.


Only question I have on that is I thought you had to have a VON or VIN for the 1-800 number. I don't have either. Will the dealership have the VON, or is that something I am supposed to receive in an email?

Thanks guys.

Riccochet 05-31-2012 04:25 PM

Call the dealer with the Rubi you want, buy it through them and have it delivered.

Or go pick it up.

Not that hard to do.

cosmos 05-31-2012 04:52 PM

If they took the Vette but can't produce a Jeep, you didn't trade it in you just sold them a Vette. Get the money and look for a dealer that has what you want. I've bought cars over the phone before after finding what I want online. You can still haggle with them, then go pick it up.

IowaRaider 05-31-2012 09:44 PM

Quote:

Originally Posted by cosmos (Post 2423248)
If they took the Vette but can't produce a Jeep, you didn't trade it in you just sold them a Vette. Get the money and look for a dealer that has what you want. I've bought cars over the phone before after finding what I want online. You can still haggle with them, then go pick it up.

Problem is if his state only has sales tax on the difference it could cost a bit. I traded in my vette so I had no sales tax on the jeep. Made up most of the difference in what I would have gotten if I had sold it mayself.

elovell 05-31-2012 11:04 PM

I'm in the same boat as you. I actually signed the papers on a Jeep, but when my dealer went to pick it up the other dealership had already sold it. There was 1 other Jeep that arrived at the same alternate dealership. My dealer never went to pick it up. Now, it's not showing in their inventory & when I do a search on Jeep even outside of 200 miles I can't find one configured the way that I had. The good news is that when I signed the original paperwork, they gave me a loaner until they delivered the new Jeep. I'm wondering what happens with the finance paperwork that has the VIN of a Jeep that I never received. It will be interesting to see how it all plays out. Maybe I can rack up thousands of miles without making payments on the loaner Jeep & they'll get me a 2013 at the same price. (probably wishful thinking lol)


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