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-   -   New COD MW3 - junk from a loser company... (http://www.wranglerforum.com/f274/new-cod-mw3-junk-from-a-loser-company-185177.html)

STL 09-05-2012 03:04 PM

New COD MW3 - junk from a loser company...
 
At 3000 miles on my 2012 COD MW3 - the following started randomly occurring while driving in varying conditions. The ABS, brake and sway bar disconnect lights come on, the bell rings and the speedometer goes to zero.

Bing, bing, bing - multiple times on some occasions, sometimes just once. It leaves the skid control light on, and then the hill assist is disabled. That last bit almost cost me dearly on a precarious trail in Colorado.

This has happened approximately 20x now (I have 11,000 miles on the Jeep now).

I have multiple iPhone videos of the phenomenon occurring.

Local dealer says on the two occasions that I took it in - "we can't reproduce it, it throws no codes - there's nothing we can do".

The kicker is - Chrysler customer service now tells me the same thing!

Wow - no wonder I've bought GM for the last 3 decades.

Lesson learned. Losers...

Saranrap 09-05-2012 03:13 PM

Show us the video?

thats odd, almost sounds like water got into some sensors and shorted them out. If you actually have video of this happening I cannot imagine how they can/are denying it. If you have proof and they are denying it then its time to call a Lemon lawyer. My brother had to do this with his POS Sierra, customer service was no help what so ever until he got in contact with a lemon lawyer and GM bought the POS back.

scottmphoto 09-05-2012 03:17 PM

I do think Chrysler is one of the worst companies out there, in terms of quality. When I bought my 2012 Rubi, the salesman was telling me someone returned a Challenger with weird noises in the engine....they opened it up and found spare parts in one of the cylinders!

Until a foreign company buys the Jeep brand, though....we'll be stuck with issues.

kramer2k 09-05-2012 03:23 PM

Let me get comfy...just a sec. Here we go....:popcorn:

MudRunner 09-05-2012 03:23 PM

Quote:

Originally Posted by scottmphoto (Post 2762130)
Until a foreign company buys the Jeep brand, though....we'll be stuck with issues.

Is this sarcasm? Jeep is owned by a foreign company...Fiat. So yeah.. And I would agree, if the problem persists and Chrysler refuses to help, possibly look into the Lemon Law.

Matches 09-05-2012 03:23 PM

Until a foreign company buys the Jeep brand, though....we'll be stuck with issues. __________________

Uh......can you say Fiat at 58.5%?

Day Dreamer 09-05-2012 03:29 PM

Quote:

Originally Posted by STL (Post 2762095)

Lesson learned. Losers...



Just Curious, are you calling Chrysler or us losers?

mgola27 09-05-2012 03:54 PM

First-off, it really sucks that you're having these issues. I'll take almost any mechanical issue before an electrical one any day.

I understand your frustration, but to damn an entire vehicle line and company as "losers" because of your problem on one vehicle is a bit much. I'm sure you can surf over to any GM board and find lots of problems there as well.

Let's face it, any modern vehicle is a complex set of small processes in order to make progressively larger processes possible. If anything along the way goes wrong, an entire small process fails, which will make an entire large process fail.

Maybe you posted just to get your frustrations out somewhere. If that's the case, I hope you feel better.

If you like though, it's possible we can even help you diagnose and fix your specific problem. Electrical problems can be very tricky, but maybe we've seen it before (not me, personally, but there are many, many smart people here). If you can provide more details or post the video, maybe we can determine the small thing that is causing the big thing.

Of course, you may have gotten a bad one, and in that case, you may have to lemon law your Jeep.:wavey:

STL 09-05-2012 03:56 PM

I would never call y'all losers - you've helped me on many an issue that I've wondered about with my new Jeep.

Chrysler, however, is another thing entirely.

Here's a video: Jeep Troubles Mobile - YouTube

STL

Casotakar1229 09-05-2012 04:01 PM

sorry to hear you are fed up with your jeep/chrysler.

edit: just saw video, you should show that to chrysler as well.

Plasticpirogue 09-05-2012 04:13 PM

Quote:

Originally Posted by scottmphoto (Post 2762130)
I do think Chrysler is one of the worst companies out there, in terms of quality. When I bought my 2012 Rubi, the salesman was telling me someone returned a Challenger with weird noises in the engine....they opened it up and found spare parts in one of the cylinders!

Until a foreign company buys the Jeep brand, though....we'll be stuck with issues.

My BS Alarm just went through the roof. Let's take this one step at a time....

IF a salesman actually said that he would be fired at any dealership in the country. Dumb actually...badmouthing your own product in front of a customer. I'm in sales and I have never seen that technique before.

If "spare parts" were left in a cylinder, it wouldn't have made it out of the engine shop. No way, nada, ain't going to happen.

Ever heard of Mercedes? They owned Chysler/Jeep when my old TJ was made (kinda cool seeing the Damler-Benz 3 pointed star inside the hood) and as stated earlier Fiat is now a majority owner.

As to the original poster, I had the exact same issue with a 2000 Nissan Maxima SE....dash cluster would just go dead and it was in intermittent fault. Engine would continue to run, had full power, everything was fine but the entire guage cluster would die. Kind of spooky on a back road in the middle of the night because you had no way of judging your speed. I actually figured out that if I shut it down, pulled the key, and then restarted it it would come back to life; but that's not an option when your hauling it down the road sometimes. It finally happened when I was down the street from the Nissan dealership so I dropped by and let the service advisor look at it. Turns out it WAS a problem with 2000 Altimas, but only reported on TWO Maximas nationwide. They had to pull my entire dash cluster, send it in (to suck mileage info for warranty issues), reprogram a replacement, and re-install. Never happened again; it was just a defective circuit board...and Nissan nor Jeep make the circuit boards I don't think.

Hidrorayo 09-05-2012 04:15 PM

Quote:

Originally Posted by STL (Post 2762261)
I would never call y'all losers - you've helped me on many an issue that I've wondered about with my new Jeep.

Chrysler, however, is another thing entirely.

Here's a video: Jeep Troubles Mobile - YouTube

STL

I had that same problem it did it randomly (Only happened like 6 times for me and only on the trails, none when I'm on the street)

I would double check the (Neg) Terminal on battery to make sure its tight.

And double check the grounds near the engine bay.

I had a loose ground from the block to the firewall, I fixed it and it has not done it since. That was two weeks ago so lets hope that fixed it.

aypanthony 09-05-2012 04:18 PM

I think you need to find a different service shop.

That being said, weird electrical problems can be hard to diagnose and fix.

STL 09-05-2012 04:30 PM

Thanks Hidrorayo - I'll check the terminals and such.

My issue, guys, is not that mechanical things have problems. I'm well aware of that fact in every area of modern life.

But I'm a software engineer (not an automotive engineer), so I understand discrete systems. If diagnostics are unavailable for this condition - the fact is that there are a certain number of discrete systems in this vehicle that should be checked, and possibly replaced, until this phenomenon never occurs again. It's just that simple.

It's Chrysler's posture - "we can't reproduce it - it doesn't throw a code - leave it at a dealer for days until they can reproduce it by driving it for hundreds of miles..." that's just unacceptable...

Now out to check those terminals... :)

STL

watson 09-05-2012 04:31 PM

Quote:

Originally Posted by STL (Post 2762095)
Wow - no wonder I've bought GM for the last 3 decades.

Lesson learned. Losers...

My last car was a chevrolet and something similar happened. I kept having a problem and three separate dealers refused to fix it. GM customer service told me there was nothing they could do if it didn't throw a code.

Three years later they recalled the vehicle...

Saranrap 09-05-2012 04:44 PM

Wow, yeah you definitely have a case..give a lemon lawyer a call and your grief and pain goes away, especially dealing with the corporate bean counters..Best part is it wont cost you a dime!

firehawk 09-05-2012 04:44 PM

computer
 
:dance::dance:hi, just have the dealer reflash the computer, that should fix it.. if that
does not work have a software up grade installed,,good luck hope all goes well!and if that does not work have the dealer change the computer, at times the
computer will not show a error code and when it gets replaced the problem is gone!!

drvideo 09-05-2012 04:55 PM

STL-- I had a Chevy p/u that did almost that exact same thing; I pulled the instrument cluster and found an intermittant ground connection on the PC board--soldered it up and went the next 35000 miles without a problem . . .

Good luck with it, patience and perseverance will solve the problem. :thumb:

Con Artist 09-05-2012 04:59 PM

If the vehicle is operating as normal and you just have a bunch of lights going haywire, it sounds to me like it's a matter of a defective cluster. The way new vehicles are with all these ridiculous electronics and electrical gadgets, things like this aren't all that uncommon. Nearly every one of us here probably know someone who's had a vehicle with a cluster that's failed at one point or another. My parents have had a cluster fail, I believe my uncle's had one, my brother's had one, and I had one where the speedometer wouldn't work.

Just because your vehicle has a bad cluster doesn't make it a lemon, however, if the dealer is failing to fix this issue, then I would certainly agree you need to escalate things.

Good luck with getting your issue resolved. :thumb:

MTH 09-05-2012 05:02 PM

There was a thread awhile back from somebody with an early 2012 who was having similar crazy electrical problems.

My recollection is it was a ground wire or some such thing somewhere that wasn't properly attached--it took an ambitious dealer tech hours and hours to trace many wires to find the short. Once that was fixed, *poof* no issues.

I'll see if I can find the thread . . .

EDIT: Here you go, try these two threads:

http://www.wranglerforum.com/f33/pcm...ve-126584.html

http://www.wranglerforum.com/f33/dea...ep-163203.html

Both examples of improper grounds causing phantom issues. Sounds about right for your scenario too.

kjeeper10 09-05-2012 05:08 PM

Quote:

Originally Posted by MTH
There was a thread awhile back from somebody with an early 2012 who was having similar crazy electrical problems.

My recollection is it was a ground wire or some such thing somewhere that wasn't properly attached--it took an ambitious dealer tech hours and hours to trace many wires to find the short. Once that was fixed, *poof* no issues.

I'll see if I can find the thread . . .

Willy51?

daggo66 09-05-2012 06:57 PM

What we've got here is... failure to communicate. Some men you just can't reach. So you get what we had here last week, which is the way he wants it... well, he gets it. I don't like it any more than you men

kbwwolf 09-05-2012 07:05 PM

Quote:

Originally Posted by daggo66 (Post 2762936)
What we've got here is... failure to communicate. Some men you just can't reach. So you get what we had here last week, which is the way he wants it... well, he gets it. I don't like it any more than you men

I can see the lines in the old lady's face...:thumb:

cverstij 09-05-2012 07:38 PM

FIAT

Fix
It
Again
Tony
:whistling:

kjeeper10 09-05-2012 07:44 PM

:rolleyes:

cmg427 09-05-2012 08:30 PM

If you cant figure it out then I would buy a Go Pro camera/camcorder whatever its called. Pretty affordable and might be cool to have for trails after you diagnose the problem. I know youve got that video but it would help show it happening

12JKUR 09-05-2012 08:48 PM

Ele window plug is loose or something similar.

SilverSport 09-05-2012 09:03 PM

Quote:

Originally Posted by daggo66 (Post 2762936)
What we've got here is... failure to communicate. Some men you just can't reach. So you get what we had here last week, which is the way he wants it... well, he gets it. I don't like it any more than you men

"Yes Boss".

Rodsfootball 09-05-2012 09:16 PM

Hey I feel for you with your Jeep having problems. Mine got 3,000 miles on it and died with an electrical gremlin and the shop spent 17 days working on it before they finally found it. I was frustrated the entire time, but I can honestly say my dealership was hands down awesome to work with. To me that is where your frustration is and I hope you have another option for a dealership.

Silverton34 09-05-2012 09:55 PM

I have three videos of my '12 Rubicon trans not moving the jeep more than one mph when reving to 4k rpms. I even demonstrated on two of the videos how 4hi didn't move at all and 4low moved at low speeds. Then a restart allowed normal operation for one full minute then back to slipping. If I shifted the selector into second it would then move as expected After Chrysler tech review of the videos they said I had the transfer case in neutral the whole time. Just wow. With this company you just simply dump it and get another, it's expensive that way but they have zero interest in fixing it. They could just as well have said the radio was on AM and everyone knows the trans won't work on AM.


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