||03-11-2013 08:34 AM
Grinding in Reverse and Crunchy Shifting
So i dropped my 2010 JK off last night for a 15000 mile oil change and some warranty repairs. I had talked to a service rep last week when I scheduled my appointment and explained to him the issues I was having. When shifting from first to second and second to third, the shifter is crunchy. It doesn't slide in and out like it wants to go into gear, its like I have to force it. And, when I brought it in to get the JOG syndrome fixed in December, I told them that reverse was also grinding. It would go into reverse and when I let the clutch out it would just make this grinding noise and I wont move. The guy on the phone said he would make a note and to drop it off Sunday night or Monday at like 7am.
So I wake up today and call to dealer to confirm everything. The guy was like so it says you just want a 15000 mile oil change and inspection (rotation, balance, filter change, brake lines, fluids, etc) for about 260. I hesitantly agreed. Then he was like ok that wont take long. I then had to explain to him the problems going on, again. He told me that if they cant replicate it they cant fix it, and that they have another jeep in the lot for the reverse issue. I told him to have a tech drive it and he would be able to tell about the crunching. He then told me that sometimes its because its not in reverse all the way or that I didn't press the clutch in far enough. I just told him to have a tech drive it for the day or a couple hours and to call me back when they are starting repairs.
Has anyone else had this problem when the shifter goes into reverse and when you hit the friction point it doesn't move, it just makes this terrible grinding sound?