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-   -   Tapatalk (http://www.wranglerforum.com/f2/tapatalk-232753.html)

WranglerWarrior 04-04-2013 11:10 AM

Tapatalk
 
Hello I switched to tapatalk to run the forum about 3 months ago due to issues with the WFAccess app. (iPhone)

Well I am unable to view my private messages in this app! It shows I have a message but when I select it it is just blank. Can someone on here fix this or do I need to somehow contact the tapatalk people and if so how.

Thanks I can go back to the WFAccess app but I don't want to I prefer tapatalk please let me know

HelenaAG 04-05-2013 11:20 AM

Definitely a strange one as it's the first time I've seen this issue. I'll see what I can find out for you. Have you tried re-installing the app?

WranglerWarrior 04-05-2013 12:56 PM

Quote:

Originally Posted by HelenaAG (Post 3598256)
Definitely a strange one as it's the first time I've seen this issue. I'll see what I can find out for you. Have you tried re-installing the app?

No I have not yet but I will give her a shot. Thanks for checking it out.

WranglerWarrior 04-05-2013 01:04 PM

Nope didn't work :(

HelenaAG 04-05-2013 01:18 PM

any one else having the issue?

Want to know how far to trouble shoot this.

OK I am going to PM you let me know if you see it.

WranglerWarrior 04-05-2013 01:24 PM

1 Attachment(s)
Attachment 232007

WranglerWarrior 04-05-2013 01:28 PM

My search isn't working either
http://img.tapatalk.com/d/13/04/06/6yjetu8y.jpg
I know better that there are more than zero threads with the phrase "tow hooks" in here

HelenaAG 04-08-2013 11:23 AM

What mobile phone and OS are you using?

WranglerWarrior 04-08-2013 01:00 PM

iPhone 5 iOS 6

music_man185 04-08-2013 08:16 PM

i have tapatalk for android, but it doesn't find wrangler forum when i search

WranglerWarrior 04-08-2013 09:50 PM

Quote:

Originally Posted by music_man185 (Post 3611303)
i have tapatalk for android, but it doesn't find wrangler forum when i search

Type in WFTest

HelenaAG 04-09-2013 09:43 AM

Thank you again for the screen shot and sorry for any inconvenience. We have now requested the developers of Tapatalk for some support on this issue for you as it's definitely a weird one and we can't replicate the issue at all. I'll keep you updated as soon as I hear anything back and I'm hoping to get it sorted quickly for you.

Thanks,
CG - Community Support

WranglerWarrior 04-09-2013 01:12 PM

Quote:

Originally Posted by HelenaAG (Post 3613639)
Thank you again for the screen shot and sorry for any inconvenience. We have now requested the developers of Tapatalk for some support on this issue for you as it's definitely a weird one and we can't replicate the issue at all. I'll keep you updated as soon as I hear anything back and I'm hoping to get it sorted quickly for you.

Thanks,
CG - Community Support

Thank you very much

music_man185 04-09-2013 03:58 PM

Quote:

Originally Posted by WranglerWarrior (Post 3611922)
Type in WFTest

found it. thanks!

i've noticed that i can't search anything. it will let me, but it always comes up with no results. even if i search something basic like "smittybilt"

WranglerWarrior 04-09-2013 07:23 PM

Quote:

Originally Posted by music_man185 (Post 3615080)
found it. thanks!

i've noticed that i can't search anything. it will let me, but it always comes up with no results. even if i search something basic like "smittybilt"

I got the same thing

kjeeper10 04-10-2013 11:06 AM

How did I miss this :(

Same thing with PM's. I haven't tried recently to see if the issue was resolved.

Edit/Update
WFtest PM's don't work.
All other forums I visits there's no issue

KJ

HelenaAG 04-10-2013 11:23 AM

Thanks KJ. As I mentioned above, we getting help and support from Tapatalk as well to get this issue fixed. I'll let you guys know as soon as I get info back to confirm that it's been resolved.

Sorry for any inconvenience guys.

CG - Community Support

WranglerWarrior 04-10-2013 12:39 PM

Quote:

Originally Posted by HelenaAG (Post 3619265)
Thanks KJ. As I mentioned above, we getting help and support from Tapatalk as well to get this issue fixed. I'll let you guys know as soon as I get info back to confirm that it's been resolved.

Sorry for any inconvenience guys.

CG - Community Support

Thanks for the speedy responses

kjeeper10 04-10-2013 12:42 PM

Yep thank you.

music_man185 04-10-2013 03:01 PM

i'm having another problem....

when i go to my profile and click "my posts", it says i have no posts. obviously i do. it says the same for "my topics"

WranglerWarrior 04-10-2013 03:11 PM

Quote:

Originally Posted by music_man185 (Post 3620098)
i'm having another problem....

when i go to my profile and click "my posts", it says i have no posts. obviously i do. it says the same for "my topics"

Same here. I never noticed that

WranglerWarrior 04-23-2013 08:20 AM

Any progress!?!?

HelenaAG 04-23-2013 09:21 AM

Sorry guys,

Unfortunately we have not heard back from TapaTalk's support team so the issue is still ongoing. Hopefully it can get resolved soon. We will keep you updated when we receive more information from TapaTalk.

-DM, Community Support

WranglerWarrior 04-23-2013 11:02 AM

:( Ok

PhotoWrangler 05-04-2013 04:03 AM

Just for the record...

I'm using Tapatalk 2 on the iPhone 4S running iOS6.

I'm finding that Tapatalk is not showing any "Participated" threads, but all of my "Subscribed" threads are listed.

I also found tonight that I could not reply to a private message. They show up in the list, but when I click on them, no text appears - just a blank screen.

WranglerWarrior 05-04-2013 07:13 AM

Quote:

Originally Posted by PhotoWrangler (Post 3717879)
Just for the record...

I'm using Tapatalk 2 on the iPhone 4S running iOS6.

I'm finding that Tapatalk is not showing any "Participated" threads, but all of my "Subscribed" threads are listed.

I also found tonight that I could not reply to a private message. They show up in the list, but when I click on them, no text appears - just a blank screen.

That's what mine does. Is it doing that on tapatalk 2 also or just 1

HelenaAG 05-04-2013 08:36 AM

Can you guys provide a screen shot of this black screen PM on tapatalk. We will forward it to their tech to further review.

MD
Community Support

PhotoWrangler 05-04-2013 03:14 PM

Sure. They show up on the list, but it goes into a never ending "loading" cycle.

Attachment 244997

Attachment 244998

WranglerWarrior 05-04-2013 05:24 PM

2 Attachment(s)
Attachment 245036
Attachment 245037

kjeeper10 05-05-2013 05:13 PM

Still happens, only with WF. To reply I search the same out by entering the first few letters.
Little bit of a PIA but I deal


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