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-   -   2013 JK Quality Control (http://www.wranglerforum.com/f274/2013-jk-quality-control-240621.html)

asianhulk 05-06-2013 02:12 PM

2013 JK Quality Control
 
Since the production of 2013 Wrangler is closing to the end within a few months, I have a question for those who have ordered or purchased new.

How many of you have seen any quality control issues? I know many 10A guys with various QC issues and wonder if its limited to the 10A or if wranglers across the board are seeing issues as well.

The last thing I want is to see this thread turn into a complaint-fest, so I ask to be as unbias as possible. Thank you all in advance.

bartlanz 05-06-2013 02:21 PM

I really think its normal in the industry... Some of the issues are obviously oversight, IE missing decals. the paint issues are a function of quantity, they are putting out large numbers, inevitably your going to have a few sneak out that have issues. If the build quality on my 2013 JK 10A is as good as my 2012 JK S I'll be a happy camper!

firehawk 05-06-2013 02:24 PM

No QC problems.
 
:dance:NO PROBLEMS on my 2012 ordered new. May order 2014 if they come out with the 2.8 diesel that is used in Europe..:wavey::wavey:

The_Chief 05-06-2013 02:29 PM

I have an early 2013 JKUS, and I've had no major issues...just some rattles here and there. I think the tire carrier design is weak sauce... I have the slightest paint imperfection that can only be seen when the Jeep perfectly clean, in just the right light.

legitposter 05-06-2013 02:31 PM

I wouldn't call it completely 'normal'. There's a reason Chrysler tanked in 2008 and a reason Ford is the only American maker that is surging right now. It's because, despite all other reasons, quality remains the most important. The OP's hard-to-hide worrying is warranted.

Pickle50 05-06-2013 02:37 PM

Quote:

Originally Posted by asianhulk (Post 3725449)
Since the production of 2013 Wrangler is closing to the end within a few months, I have a question for those who have ordered or purchased new.

How many of you have seen any quality control issues? I know many 10A guys with various QC issues and wonder if its limited to the 10A or if wranglers across the board are seeing issues as well.

The last thing I want is to see this thread turn into a complaint-fest, so I ask to be as unbias as possible. Thank you all in advance.

I received mine 2013 in oct 2012. I anticipated issues with the Jeep reading the forum. I have had no issues at all. Fit and finish and mechanical have been perfect.

RoadiJeff 05-06-2013 02:43 PM

My 2013 was built in December, 2012. No quality complaints thus far in the first 4+ months.

xzy 05-06-2013 02:47 PM

My 2013 6 speed C.G. was build 9/12/12. That was a Wednesday. Mine's tight as a drum. No squeaks. No leaks. Nice fit and finish. Paint is very nice. Just over 5000 miles and very happy with the purchase.

MN-Sahara 05-06-2013 03:40 PM

Haven't owned long enough, only 1000 miles on so far not one issue except the stone chip wife got in windshield last Friday! :mad:

Miser 05-06-2013 03:48 PM

I'm happy with the quality of my 2013, plus all of the fluid levels were right on target and when you purchase any new vehicle, that's unheard of!!!!!!!!

MUEngineer 05-06-2013 05:32 PM

Due to my profession, I see lots of interior parts in my Jeep that tell me Chrysler doesn't use high standards for interior quality on Wranglers.

Most of you guys would notice things like a tail light that fills up with water, empty reserve coolant reservoirs, and a dash that wasn't attached to the vehicle. Mine has had those issues

Lets not blow smoke at the OP by saying the quality on the Wrangler is high. The design of a Wrangler is full of compromises and It's acceptable for what it is, a highly off road capable Jeep.

But we don't buy Wranglers because the build quality is perfect or all the black parts in the interior match 100%. We buy them because they are fun.

ahsumtoy 05-06-2013 05:51 PM

Same Here
 
Quote:

Originally Posted by xzy (Post 3725588)
My 2013 6 speed C.G. was build 9/12/12. That was a Wednesday. Mine's tight as a drum. No squeaks. No leaks. Nice fit and finish. Paint is very nice. Just over 5000 miles and very happy with the purchase.

I have 3500 miles on my 2013 JKU and have had no problems or complaints what-so-ever. It may not have all the options some cars or trucks have, but heck, it's a Jeep.

Senojelyk 05-06-2013 06:22 PM

Passenger side freedom panel was dark grey while the rest of the top was actually black.
Heat shield rubbing on the brake caused a bad squeak.
Lots of red/rust colored spots on the right side fender, right part of the bumper and a bit on the hard top. (Guessing it was from the train) took the tech guy 30 minutes to get off.

1300 miles on mine.. Aside from that its been perfect. :)

JKVet 05-06-2013 06:37 PM

Picked up my 2013 in mid-December and for what it is, it has been perfect. Not the sexiest fit and finish (as expected), but going in knowing that, there have been no issues for me. I'm ~5500 miles in and it's been solid, leak proof, and super fun. Good luck!

krawdaddy 05-06-2013 06:59 PM

mine was built in Sep or Oct... missing the trail rated badge

HydroJK 05-06-2013 07:04 PM

No big issues that couldn't be fixed @ home, little rattles mostly...

GCDMD 05-06-2013 07:19 PM

Quote:

Originally Posted by MUEngineer (Post 3726245)
Due to my profession, I see lots of interior parts in my Jeep that tell me Chrysler doesn't use high standards for interior quality on Wranglers.

Most of you guys would notice things like a tail light that fills up with water, empty reserve coolant reservoirs, and a dash that wasn't attached to the vehicle. Mine has had those issues

Lets not blow smoke at the OP by saying the quality on the Wrangler is high. The design of a Wrangler is full of compromises and It's acceptable for what it is, a highly off road capable Jeep.

But we don't buy Wranglers because the build quality is perfect or all the black parts in the interior match 100%. We buy them because they are fun.

I'd say that's a little harsh, nobody is "blowing smoke" at the OP. My quality has been excellent, on par with other manufacturer's that I've bought/seen. Do I have some dash rattles? Oh yeah, but I've also been wheeling on some tricky trails almost every other weekend- I've never put another vehicle through that. I'd say the quality is good, sounds like you has some pretty big issues with the dash and what not. That's inexcusable but any make is subject to have "oversights" (as big as those may be!!!). I actually find the interior to be very nice on my Jeep, but I'm also not comparing it to a MB or a BMW or etc... :whistling:

Rodger L 05-06-2013 07:55 PM

We got our 2013 in Oct 2012 and have had no issues with it at all. I take it through the brushless carwash about every 2-3 weeks and have had no leaks. It's a it noisier on the highway, but that's certainly expected. We taken it through 18-20 in deep puddles ( Pt Mackenzie) and rinsed the roof going through others :whistling: without issues. All in all a great vehicle

OffRoadWarrior 05-06-2013 08:10 PM

No issues here, I love my Wrangler. But the terrible dealer and Chrysler customer service complaints I've read on this forum are some of the worst stories I've ever read.

Z-TJ 05-06-2013 08:19 PM

I got mine 2013 in November it has 13k miles on her as of now. I have had no problems other that a little squeak behind the dash. This came after I pulled the dash to install new speakers.

novassfan 05-06-2013 08:21 PM

Took delivery on my 2013 JKU in late Oct. Having owned 30 plus vehicles , foreign and domestic, this is one damned good product. Recently, a friend asked me if I'd replace it if it was stolen or damaged beyond repair. I gave him an enthusiastic YES !:thumb:

Old Dogger 05-06-2013 08:23 PM

2013 Rubicon, with about 5,800 miles on it. I have not had any problems with it.
Mine is Black and has a nice shine to it when clean, but the factory quality of applying the paint, leaves a lot of room for improvement. There is a lot of orange peel in the paint. I understand that Black just shows it more and I have looked at others and they all have it too.
Some of you are going to say, come on it's not a Cadillac, but rather a Jeep. And I agree with that, but it still would be nice to see the orange peel eliminated!

Trek7.2FX 05-06-2013 08:24 PM

I've been very pleased with my '13 Sport Base Model. I am not going to criticize it because doesn't have the fit and finish of a BMW. I don't care how my Jeep stacks up against those "luxury marques" because those cars don't interest me. As long as she holds up well, I will be happy. In addition to being fun as all get out, it was manufactured about two hours away from me. Parts on it say Made in USA. I think that is cool.

Thus far (admittedly only 1500 miles) no issues. If I have an issue, though, I will post about it promptly.

MUEngineer 05-06-2013 09:34 PM

Quote:

Originally Posted by GCDMD (Post 3726668)

I'd say that's a little harsh, nobody is "blowing smoke" at the OP. My quality has been excellent, on par with other manufacturer's that I've bought/seen. Do I have some dash rattles? Oh yeah, but I've also been wheeling on some tricky trails almost every other weekend- I've never put another vehicle through that. I'd say the quality is good, sounds like you has some pretty big issues with the dash and what not. That's inexcusable but any make is subject to have "oversights" (as big as those may be!!!). I actually find the interior to be very nice on my Jeep, but I'm also not comparing it to a MB or a BMW or etc... :whistling:

I work for an interior parts supplier to Ford that's who I'm comparing to and if I had sent them an IP that popped off the cross car steel on either a Mustang, F150 or even a Focus and it happened because I shipped a part missing clips, two screws and short in key areas like the cross car locator, I would be driving to assembly plants to explain to plant management how such a POS IP got to them in the first place. That's exactly what my Jeep shipped with so nobody at IQ within Chrysler did their job. That concerns me.

Does it keep me awake at night? No but does it make me look more seriously at noises I hear and issues I notice. So far nothing other than a couple of minor issues that were easily corrected. Doesn't mean I don't like the Jeep, I love it, I'm just pickier about plastics than most since its my job.

lando76 05-06-2013 10:45 PM

5 days old currently have 235 miles. The other night coming home while driving next to a divider i heard what sounded like a faint whistle sound coming and going. It was on the drivers side obviously. No clue what it might be, maybe the brakes breaking in or something. The other thing that took me by surprise is with the auto ( drove manual tacoma for 5 years) and 3.73 gears, when coming to a stop the transmission downshifts and actually brakes the jeep for me. Kinda feels like i have MT tires on when it stops theres a tread like vibration best i can explain it. Love the torque!

asianhulk 05-06-2013 10:48 PM

Thanks for the replies thus far! The "straw that broke the camels back" was when I saw the winch fairlead opening for the 10A was not centered. I'm not an engineer so I can't say why Chrysler did such a thing. I was impressed overall with a 13 rubicon the dealer had on the showroom so thought I would order the 10A but after seeing all the QC issues, I was wondering if it was purely 10A or if other wranglers had them as well. Seems to be hit or miss as some of the 10A's seem to be flawless, this holds true to what I have read thus far. Once again, thanks for all those have posted so far.

Stevezie 05-06-2013 11:15 PM

I just passed 2k miles on my 13 jku sport and it's been great except for a really strange rattle on acceleration....kind of sounds like something is loose..from the back of the engine. I crawled under and poked around with a flashlight but can't find anything. I'm hoping it's just a rattle and not mechanical, but I must get it taken care of because it is very annoying...blow it up out of frustration, annoying. I really am just dreading finding the time to actually take it to the stupid dealer...ugh.

Lou Bunn 05-07-2013 09:28 AM

Orange peel in the paint? It's standard buddy, as a detailer, I've seen it in a lot of high dollar cars - like the black S550 I did a year ago to the new F250 diesel last month. The guys on my forum that do exotics say that Lambo's are bad for that too.
My own car has it, you can only see it when the light is just right and 95% of the population would never notice it. Can I fix it? Yes. Will I? NO! It's a daily driver not a Peeble Beach contestant.

GCDMD 05-07-2013 09:59 AM

Quote:

Originally Posted by MUEngineer (Post 3727266)
I work for an interior parts supplier to Ford that's who I'm comparing to and if I had sent them an IP that popped off the cross car steel on either a Mustang, F150 or even a Focus and it happened because I shipped a part missing clips, two screws and short in key areas like the cross car locator, I would be driving to assembly plants to explain to plant management how such a POS IP got to them in the first place. That's exactly what my Jeep shipped with so nobody at IQ within Chrysler did their job. That concerns me.

Does it keep me awake at night? No but does it make me look more seriously at noises I hear and issues I notice. So far nothing other than a couple of minor issues that were easily corrected. Doesn't mean I don't like the Jeep, I love it, I'm just pickier about plastics than most since its my job.

Oh, that makes sense. I do have to say the quality in Ford's lineup is very impressive. My brother just bought a 2013 Escape titanium and the interior quality is absolutely excellent. I don't blame you for being ultra attentive to noises given what they overlooked. You have a different perspective though than most drivers given your experience and knowledge of automotive plastics. Keep in mind that most people wouldn't notice 1/10 of the defects you do as this is your expertise.
But in the meantime.....keep up the good work at your plant. :thumb: Too bad you don't make MOPARs plastics.

kk2800 05-07-2013 10:27 AM

2013 Sport S. 7500 miles and no problems so far. Hope it stays that way!


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