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-   -   Great job Quadratec! (http://www.wranglerforum.com/f6/great-job-quadratec-241950.html)

13jwrangler 05-11-2013 01:12 PM

Great job Quadratec!
 
Hello all,
I would like to give a big shout out to Quadratec customer service. These guys are just great! There was a post in the forums on how to get free shipping with Quadratec. Being that I live in Alaska, I had to at least give it a shot. I pm'd Kahdir about it and I got the response that I had assumed. A BIG FAT NO! Of course, nothing is easy in the Last Frontier. I had about $400 worth of items in my cart and he came back with a quote that saved me around $80 in shipping and thats even on FedEx! I live on Kodiak Island so there are only two ways of getting stuff here. Boat or Plane. Any little bit helps and I do appreciate it. I will be doing more business with Quadratec in the future. :punk:

SHADYDC 05-13-2013 11:08 AM

glad you had delaing with them. isounds like they took care of you. i wont be dealing with them again personally

4wheelcowboy 05-13-2013 11:58 AM

everything in and on my jeep is from them.

13jwrangler 05-13-2013 12:20 PM

Quote:

Originally Posted by 4wheelcowboy (Post 3750534)
everything in and on my jeep is from them.

Ha! Ha! I haven't ordered everything from them but quite a bit. I was just really pleased with their customer service.

RevCo666 05-13-2013 12:27 PM

Quote:

Originally Posted by 13jwrangler (Post 3744545)
Hello all,
I would like to give a big shout out to Quadratec customer service. These guys are just great! There was a post in the forums on how to get free shipping with Quadratec. Being that I live in Alaska, I had to at least give it a shot. I pm'd Kahdir about it and I got the response that I had assumed. A BIG FAT NO! Of course, nothing is easy in the Last Frontier. I had about $400 worth of items in my cart and he came back with a quote that saved me around $80 in shipping and thats even on FedEx! I live on Kodiak Island so there are only two ways of getting stuff here. Boat or Plane. Any little bit helps and I do appreciate it. I will be doing more business with Quadratec in the future. :punk:

Your lucky, anything shipped to Canada is of course a no :(

SuicideSaints 05-13-2013 04:20 PM

I love Quadratec, they gave me free shipping on a Q9000 winch and it was at my door 2 days later.

13jwrangler 05-13-2013 05:50 PM

Awesome. That's going to be my next upgrade and I'll be ordering through them.

Saharacane 06-10-2013 10:33 PM

Quadratec has a great site but they are over priced. I find I do my research there but then Google other retailers to find a better price on the same item.

RoadiJeff 06-11-2013 12:25 AM

Quote:

Originally Posted by Saharacane (Post 3847242)
Quadratec has a great site but they are over priced. I find I do my research there but then Google other retailers to find a better price on the same item.

You apparently don't know about their price match policy.

Q. What is your guaranteed lowest price policy?
A. Quadratec will match a competitors delivered price, which will include shipping and tax, for the same brand product as long as it is from an authorized distributor, the product is in stock and the price can be verified in a current catalog, web site, or advertisement.

The pricing match guarantee will not apply to items listed from auction web sites, or listed as clearance, closeout, discontinued, second, scratch and dent or are priced incorrectly in the authorized distributor's catalog, web site, or ad. The price match guarantee can not be based on club or membership discounts or group buys and cannot be combined with any other offers.

Zdrisko 06-11-2013 07:20 AM

Quote:

Originally Posted by RoadiJeff (Post 3847645)

You apparently don't know about their price match policy.

Q. What is your guaranteed lowest price policy?
A. Quadratec will match a competitors delivered price, which will include shipping and tax, for the same brand product as long as it is from an authorized distributor, the product is in stock and the price can be verified in a current catalog, web site, or advertisement.

The pricing match guarantee will not apply to items listed from auction web sites, or listed as clearance, closeout, discontinued, second, scratch and dent or are priced incorrectly in the authorized distributor's catalog, web site, or ad. The price match guarantee can not be based on club or membership discounts or group buys and cannot be combined with any other offers.

Exactly...

Carlsbad0331 06-11-2013 09:02 PM

Its great to hear good things about them!!!

Raiderfan001 06-12-2013 12:50 AM

Quote:

Originally Posted by RoadiJeff (Post 3847645)
You apparently don't know about their price match policy.

Personally i'd rather just save the time calling/emailing them and just buy from the cheaper place. If Quadratec wanted my money on that sale they should have offered the lower price in the first place.

Saharacane 06-13-2013 07:25 PM

Quote:

Originally Posted by Raiderfan001 (Post 3851601)
Personally i'd rather just save the time calling/emailing them and just buy from the cheaper place. If Quadratec wanted my money on that sale they should have offered the lower price in the first place.

Word. Ditto what he said.

UnlimitedRubicon 06-15-2013 06:50 AM

Quote:

Originally Posted by Raiderfan001 (Post 3851601)
Personally i'd rather just save the time calling/emailing them and just buy from the cheaper place.


Q. How did you know the other place was cheaper?
A. You spent the time to find out.


Quote:

Originally Posted by Raiderfan001 (Post 3851601)
If Quadratec wanted my money on that sale they should have offered the lower price in the first place.


They're supposed to know every price from every retailer? http://i1326.photobucket.com/albums/...psb4e8435e.gif

1jeeplvr 06-16-2013 12:58 PM

Always had good luck with them.They always price match & do the free shipping.No problem with returns either.Customer service is great also.

Raiderfan001 06-16-2013 03:09 PM

Quote:

Originally Posted by UnlimitedRubicon (Post 3862807)
Q. How did you know the other place was cheaper?
A. You spent the time to find out.





They're supposed to know every price from every retailer? http://i1326.photobucket.com/albums/...psb4e8435e.gif

Actually I didn't really have to take any time at all to find out. Just about everything they carry I can find cheaper at some place else so it's kind of a given.


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