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-   -   How badly did I get over-charged by stealership? (http://www.wranglerforum.com/f282/how-badly-did-i-get-over-charged-by-stealership-242346.html)

MarkGLHS 05-13-2013 01:43 PM

How badly did I get over-charged by stealership?
 
My right front caliper failed and was locking up that wheel and I was in a hurry to get this repair done so I took it to my local Jeep dealership. They showed me, and I agreed, that not only was one of my calipers toast but so too were both rotors. All the brake parts, except the pads, were original to this TJ w/ 76K miles.

They replaced both front rotors and calipers w/ OEM Mopar parts, replaced the soft brake lines in front also, new pads, then bleed the entire system.

Total cost, parts, labor, tax: $719.00

Keep in mind I am in CT where everything is more expensive....but how much did I get over-charged, if at all? Thanks.

tkfx 05-13-2013 01:57 PM

What made you believe that the rotors were toast? Were they warped? Deep scratches in them?

DFW6ER 05-13-2013 01:57 PM

That's not atrocious. Just Brakes or Brakes Plus would've charged the same, if not more. An independent shop might have beat it by 100-200. Factor in the fact that it wasn't safe to drive and you needed it fixed pronto and it's a justifiable expense, especially if you're not a DIYer.

This is assuming they were being straight up with you about the rotors. As stated above, why were the rotors bad? Warped, too worn to resurface? Pitted or gouged?

SinfulDragon 05-13-2013 01:57 PM

1 - Go to autozone.com for prices of said parts
2 - Add the cost of a bottle of whiskey and coke to the above total.
3 - Labor, you get none, you get whiskey and coke
4 - realize they just slammed your ass like a screen door in a hurricane.

D2K47 05-13-2013 02:02 PM

Quote:

Originally Posted by SinfulDragon (Post 3751049)
1 - Go to autozone.com for prices of said parts
2 - Add the cost of a bottle of whiskey and coke to the above total.
3 - Labor, you get none, you get whiskey and coke
4 - realize they just slammed your ass like a screen door in a hurricane.

Lmfao I just rofl'd so hard. Thank you.

Huelsmma 05-13-2013 02:05 PM

Do you drive a Range Rover?? Bc even then all 4 corners cost $1200. Just throwin that out there:)

free78 05-13-2013 02:16 PM

Changed calipers and pads on mine for about $60 and had it complete in about 20 minutes. So yeah I believe they got you.

SweetTeaDrinkerTJ98 05-13-2013 02:36 PM

Quote:

Originally Posted by free78 (Post 3751102)
Changed calipers and pads on mine for about $60 and had it complete in about 20 minutes. So yeah I believe they got you.

Where the hell did you find calipers and pads for $60??

I put calipers rotors and pads on mine for about $350 no low end stuff but not the super expensive things either.

MarkGLHS 05-13-2013 02:44 PM

so differing opinions so far?.....yes the rotors were very badly gouged/grooved, even to the point where there was a raised jagged edge on the outer diameter, they were bad. I was allowed to go into the shop and inspect the entire front system before I agreed to the job.

the pair of calipers were a tad less than $100. remember they also replaced all the soft brake lines up front because the right side was badly worn, those Mopar hoses were another $100...it was the OEM/Mopar rotors that were the big hit on the parts cost.

i figured i over-paid a tad....i got good parts and these guys know their jeeps. I am DIY-er but not when it comes to brake systems.

so maybe $200 i could have squeezed out by shopping around? ouch.

geiman 05-13-2013 03:00 PM

Quote:

Originally Posted by MarkGLHS (Post 3751208)
it was the OEM/Mopar rotors that were the big hit on the parts cost.

i figured i over-paid a tad....i got good parts and these guys know their jeeps. I am DIY-er but not when it comes to brake systems.

so maybe $200 i could have squeezed out by shopping around? ouch.

You can get some of the best pads and rotors for the TJ from Black Magic Brakes for only $235:

Jeep Wranger (TJ) 1997 - 1999 Front Brake Package

And if you shop around you can find just the rotors for even cheaper.

I think you probably could have saved more than $200 personally, and had you even done the work yourself you could have saved a huge chunk of change.

Brakes can be pretty simple to work on, especially if you're just working on disc brakes. If you haven't ever worked on a vehicle, it's not hard to figure out. It's one of the first things I ever did myself on a vehicle, and seeing prices like this is exactly why I started.

But I can see labor adding up to a big amount of what you paid. Unfortunately that's the cost of taking your vehicle somewhere to get worked on.

Atthehop 05-13-2013 03:07 PM

I think that was a fair price for OEM parts and dealer labor if you cannot do it. Yourself and don't want crap from China and a newbie doing your brakes at a Muffler shop.

DFW6ER 05-13-2013 03:18 PM

Quote:

Originally Posted by Atthehop (Post 3751291)
I think that was a fair price for OEM parts and dealer labor if you cannot do it. Yourself and don't want crap from China and a newbie doing your brakes at a Muffler shop.

This. Not everybody can do a brake job themselves. If you don't have the tools and the know-how or a place to do the work, what other option do you have than to let a shop do it. I had the good fortune to have a friend teach me how to do brake work because I sure as heck wasn't about to attempt a repair like that on such a critical piece of equipment by myself.
And I've seen brakes-only repair shops (big name shops) charge outrageous amounts of money for brake work, have even heard of them telling people their master cylinders needed to be replaced because their pads got too worn, telling people their rotors were too worn to be resurfaced, but discarding them before the person could ask for the spent ones back, etc.
You hear Brakes Plus advertising on the radio that they'll replace brakes and rotors for $99/rotor...but they've got tons of complaints with the BBB about folks walking in for routine brakework and leaving with $1000+ bills for huge repair jobs that likely weren't warranted.
Overall, I'd say what the OP paid for dealership work was in line with what most dealerships would charge for that work

Jaxon1023 05-13-2013 03:28 PM

Quote:

Originally Posted by SweetTeaDrinkerTJ98 (Post 3751170)
Where the hell did you find calipers and pads for $60??

I put calipers rotors and pads on mine for about $350 no low end stuff but not the super expensive things either.

I'm with you on that one. Unless you went to a junk yard

geiman 05-13-2013 03:34 PM

Quote:

Originally Posted by SweetTeaDrinkerTJ98 (Post 3751170)
Where the hell did you find calipers and pads for $60??

I put calipers rotors and pads on mine for about $350 no low end stuff but not the super expensive things either.

Quote:

Originally Posted by Jaxon1023 (Post 3751344)
I'm with you on that one. Unless you went to a junk yard

Checkout RockAuto's prices on loaded calipers. You can get the cheapest ones for $20 a piece (not including core charge of course). Not that they would be your best option, but it's still an option nonetheless. You can even get the Centric loaded calipers for $100 with only a $20 core charge. If you were on a tight budget that wouldn't be a bad way to go.

MarkGLHS 05-13-2013 03:35 PM

thanks for the feedback folks....i probably have the best (stock) front brake set-up I could have purchased, but the downside is my wallet is a tad lighter than it could have been if I had spent time shopping around.

One more thing: they gave me a 1 year, 12K mile warranty on everything, parts and labor, baked into that $719 price.

MarkGLHS 05-13-2013 03:38 PM

RockAuto? my experience is they sell JUNK.

geiman 05-13-2013 03:42 PM

Quote:

Originally Posted by MarkGLHS (Post 3751365)
RockAuto? my experience is they sell JUNK.

Unfortunately your experience is wrong. I'm quite sure some of the cheapest stuff they do sell is junk (as can be said about any place), but certainly not everything. I've been referred there by Blaine (he goes by Black Magic Brakes on here) when looking for certain parts.

You saying everything RockAuto sells is junk is like saying I was burned once on a purchase from Amazon so everything they sell must be junk. You'll have bad experiences everywhere, but typically that's the exception and not the standard.

Quote:

Originally Posted by MarkGLHS (Post 3751358)
i probably have the best (stock) front brake set-up I could have purchased

Many who have the experience would say the best setup on stock brakes is with the Black Magic pads Blaine sells. If you're still on stock sized tires now it certainly isn't a necessity at the moment, but if you ever upgrade they're certainly worth a look.

flflash 05-13-2013 03:44 PM

You paid a fair price, two New OEM Calipers New not rebuilt Chinese Crap, set of Factory brake pads new good stuff, New OEM brake rotors which I'm sure if the caliper was locking up at least one of your old rotors was toast and I always recomend replacing them in pairs, New Factory Brake hoses those are not cheap, then you had brake fluid and shop supplys, labor at probably around $100 an hr 2.5 hrs or so.
They did'nt screw you you got a qualified person who knew what they where doing to repair it, you got a good warranty thats good at any Dodge/Jeep Dealership Nationwide. Actually if anything they may have been a bit low.
Another thing to remember is those original Factory parts lasted you 76,000 miles and many years, no reason the new ones wont also. Now can you say that about all the cheap aftermarket stuff being thrown around?

That said I'm sure someone will pipe up and say how they can buy a pair of calipers for $60 hose's for $20 rotors for ten bucks each and do the whole job in their driveway in a half hour......from what I've seen thats pretty much how some on this forum think :whistling:

free78 05-13-2013 04:01 PM

Mobile: Brake Calipers: Shop Advance Auto Parts

Mobile: Brake Pads, Brake Shoes and Brake Parts: Shop Advance Auto Parts

free78 05-13-2013 04:03 PM

I would have another $60 in it if I had not returned the cores.

Moabrubi 05-13-2013 04:07 PM

Quote:

Originally Posted by MarkGLHS (Post 3751358)
thanks for the feedback folks....i probably have the best (stock) front brake set-up I could have purchased, but the downside is my wallet is a tad lighter than it could have been if I had spent time shopping around.

One more thing: they gave me a 1 year, 12K mile warranty on everything, parts and labor, baked into that $719 price.

Best front brake setup? Don't think so. Just because it's OEM and they gave you a useless warranty that's a lame justification for paying too much.

You could have done much better for cheaper. Just my 2 cents..

UnlimitedRubicon 05-13-2013 04:45 PM

water

under

the

bridge

Black Magic Brakes 05-13-2013 05:15 PM

Quote:

Originally Posted by SweetTeaDrinkerTJ98 (Post 3751170)
Where the hell did you find calipers and pads for $60??

Trust me, that stuff does exist. You can get a set of front pads from Rock Auto for 10.44 and a pair of rotors for 35 bucks which brings your total to about 45 bucks.

I wouldn't bolt them up to my worst enemy's vehicle, but they do exist.

When you cruise around some of the boards and you see the folks offering the rear disc brake conversions for the bigger rear axles like the 14 bolt and Dana 60 and 70 for 299.00 shipped, that's how they do it.

Black Magic Brakes 05-13-2013 05:20 PM

Quote:

Originally Posted by flflash (Post 3751379)

That said I'm sure someone will pipe up and say how they can buy a pair of calipers for $60 hose's for $20 rotors for ten bucks each and do the whole job in their driveway in a half hour......from what I've seen thats pretty much how some on this forum think :whistling:

We both know that a pad and rotor swap is not quite the same as a front axle brake job where all the parts are cleaned, wire brushed, bolt holes are cleaned and inspected, divots are repaired on the knuckles, the proper brake lube is used, rotors are properly cleaned, brake dust and debris is removed from the caliper pistons, and the system is bled correctly after being flushed.

After the tires are off, I can do a pad and rotor swap in about 5 minutes per side, a brake job takes me about an hour per side not including the flush.

wmdavis007 05-13-2013 05:38 PM

Quote:

Originally Posted by geiman (Post 3751378)
Unfortunately your experience is wrong. I'm quite sure some of the cheapest stuff they do sell is junk (as can be said about any place), but certainly not everything. I've been referred there by Blaine (he goes by Black Magic Brakes on here) when looking for certain parts.

You saying everything RockAuto sells is junk is like saying I was burned once on a purchase from Amazon so everything they sell must be junk. You'll have bad experiences everywhere, but typically that's the exception and not the standard.



Many who have the experience would say the best setup on stock brakes is with the Black Magic pads Blaine sells. If you're still on stock sized tires now it certainly isn't a necessity at the moment, but if you ever upgrade they're certainly worth a look.

I agree. I have bought tons of parts from RockAuto.com (NEVER get the economy stuff they sell :nonono:) and the parts have always been "up to snuff". As for brakes, I will be upgrading my front brakes with Black Magic pads and rotors soon as my funds allow. I do think you got taken for the labor, but at least you got good parts and they are properly installed. :thumb:

Jasontee1 05-13-2013 05:41 PM

At least it is genuine parts and you have a receipt to add to the collection looks good if you resell to show all the work that's done

PiePuncher 05-13-2013 09:09 PM

OUCH!!!!!!!!! Sounds like you got raped! Time to learn to do the simple jobs on your own. Invest in a Chilton's

SeVeReDiStOrTiOn 05-13-2013 09:41 PM

Putting off any maintenance makes you pay in the end one way or another. I wouldn't say you got hosed but, like the others said, you could've done better for less. Lets face it, brakes/lubes are the bread and butter for shops. That's their honey pot that everyone needs...you don't always need a repair done on your vehicle. Hopefully you learned a lesson about preventive maintenance.

SweetTeaDrinkerTJ98 05-14-2013 02:58 AM

Quote:

Originally Posted by MarkGLHS (Post 3751365)
RockAuto? my experience is they sell JUNK.

Quote:

Originally Posted by Black Magic Brakes (Post 3751636)
Trust me, that stuff does exist. You can get a set of front pads from Rock Auto for 10.44 and a pair of rotors for 35 bucks which brings your total to about 45 bucks.

I wouldn't bolt them up to my worst enemy's vehicle, but they do exist.

When you cruise around some of the boards and you see the folks offering the rear disc brake conversions for the bigger rear axles like the 14 bolt and Dana 60 and 70 for 299.00 shipped, that's how they do it.

If I knew about that stuff I would've gotten it seeing as I'm 18 and on the college kid budget. I do kinda like having brakes that I know aren't cheap though.

MarkGLHS 05-14-2013 03:00 AM

thanks again for the feedback, interesting how diverse the opinions of the pricing are.

when i said "best stock setup" i was only refering to the fact i had a trained jeep technician using factory parts, no monkey business or short-cuts, and no questionable knock-off materials. i'm sure there are better brake set-ups, but those would not be stock/factory.

i never said 100% of what RockAuto sells is junk, just some of it, well quite a bit of it from the numerous alternators, water pumps, and other mechnicals i have purchased from them over the years that failed very early, or didnt work at all. i would agree that some of the stuff they sell is fine, all of it is priced cheap.

good discussion folks.


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