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jupiterboy 05-05-2009 03:20 PM

Mind your language if you have to call 911…
 
911 police officer refuses to help girl who calls about her dying father because she said the F word before the call was answered - Boing Boing

4point 05-05-2009 03:29 PM

Amazing, I'd be looking for a more harsh penalty for the cop.

jpdocdave 05-05-2009 03:33 PM

i'd like to hear the whole story, and the tapes in order and in full. but regardless, people are gonna be out of control most of the time calling 911

a 20 yr veteran of the pd, thats pretty screwed up. what was his problem, people and their power trips are getting rediculous.

and they stated he makes 62k min. a year

jupiterboy 05-05-2009 03:37 PM

Transcript is in the video. It is his version of the story with the “little foul-mouthed girl” that creeps me out.

jcf 05-05-2009 03:50 PM

That cop should have known better being in the force for so long, you would think he would know that a scared young girl may be a little out of sorts & just asked her to settle down.He is supposed to have the training to deal with that sort of thing & if thats how he deals with 911 calls then I hope he gets taken off that job.

jdhallissey 05-05-2009 03:53 PM

That guy should be kicked in the balls. I had to call 911 twice in 5 days to get buses to the house. I had the guy on the other end yelling at me to be calm. The funny thing was this guy was more spastic then me. I was doing cpr and trying to give him the address bla bla bla. He was actually getting on my nerves.

BARKDOG67 05-05-2009 04:14 PM

what a looser

birdhunter 05-05-2009 04:29 PM

Around here we have had 3 blown 911 calls that have ended in deaths
in the year,but cops dont take calls its a 911 call center
thats all they do is take 911 calls
I bet he only gets a slap on the wrist
i

RatherBNarizona 05-05-2009 05:57 PM

he should have got a lot more penalized than that

Coyote_94YJ 05-05-2009 06:32 PM

I believe the cop should have gotten a stiffer penalty. What if that kids father had a stroke in the middle of all that and died?

ccain 05-05-2009 07:06 PM

OK... Gonna play Devils Advocate here. My experience with the media is that they DO turn stories around and cut out snippets of very important comments to lessen the actual statements of those interviewed. Whatever fits their agenda.

So, like jpdocdave, I'd love to hear the WHOLE story.

I do agree that the officer should have handled this better. But rather than threaten to sue the officer the young lady should have been more clear as to why she was calling.

She says she wasn't able to get her point across but you could definitely hear her threaten officer with legal action. In that same amount of time she could have told the officer her father was on the floor.

Who's at fault here? IMO, Both. The cop needs to chill out and not be so judgmental... NO, he needs to NOT ever set at the 911 desk again. And, the young lady needs to learn some telephone etiquette. And what was she thinking going into the police station with that kind of attitude? I'm sure she was pissed, but she could have handled that way differently. It's much better to be calm and matter of fact than it is to show any attitude that could be construed as disruptive on the police's turf.

No one has taken into account that this officer has more than 20 years of service without so much as one unfavorable remark on his record. Yet everyone want's his blood for screwing up. Remember that the next time you mess up at work.

As for the Chief of police... He is doing good old damage control. Bear in mind that because of frivolous lawsuits over the years and the F'n media, most local government agencies offer apologies and suspensions even if they are not warranted to calm the masses and keep picketers off the steps.

Everyone needs to take a freakin' chill pill and play nice! Sgt Whatshisnutz needs some sensitivity training and little miss prim and proper needs a bar of Lifebuoy jammed in her kisser.

stevens243 05-05-2009 07:34 PM

Wait, someone has doubts about the press?

"Wally, call out the trust police and make sure they are armed with plenty of candy and can cozies to give out."

jpdocdave 05-05-2009 08:48 PM

i agree ccain.

so it also sounds like she left her brother there with her dad, and went to the police station to raise heck......if it was so important, why didn't she go to the hospital, or better yet, bring her dad to the hospital?????

you really gotta filter through what the media is "revealing" to you, i think the officer made some big mistakes, but i doubt we are getting the real clear picture.

tiny terror 05-05-2009 08:54 PM

I managed very easily not to curse at the 911 operator when my grandmother was dying.

4point 05-05-2009 09:34 PM

Quote:

Originally Posted by ccain (Post 367863)
OK... Gonna play Devils Advocate here. My experience with the media is that they DO turn stories around and cut out snippets of very important comments to lessen the actual statements of those interviewed. Whatever fits their agenda.

So, like jpdocdave, I'd love to hear the WHOLE story.

I do agree that the officer should have handled this better. But rather than threaten to sue the officer the young lady should have been more clear as to why she was calling.

She says she wasn't able to get her point across but you could definitely hear her threaten officer with legal action. In that same amount of time she could have told the officer her father was on the floor.

Who's at fault here? IMO, Both. The cop needs to chill out and not be so judgmental... NO, he needs to NOT ever set at the 911 desk again. And, the young lady needs to learn some telephone etiquette. And what was she thinking going into the police station with that kind of attitude? I'm sure she was pissed, but she could have handled that way differently. It's much better to be calm and matter of fact than it is to show any attitude that could be construed as disruptive on the police's turf.

No one has taken into account that this officer has more than 20 years of service without so much as one unfavorable remark on his record. Yet everyone want's his blood for screwing up. Remember that the next time you mess up at work.

As for the Chief of police... He is doing good old damage control. Bear in mind that because of frivolous lawsuits over the years and the F'n media, most local government agencies offer apologies and suspensions even if they are not warranted to calm the masses and keep picketers off the steps.

Everyone needs to take a freakin' chill pill and play nice! Sgt Whatshisnutz needs some sensitivity training and little miss prim and proper needs a bar of Lifebuoy jammed in her kisser.

Don't you mean Irish Spring.............. just saying.

.............and if a 20 year seasoned cop is going to let a foul mouthed, punk assed, snot nosed, wet behind the ears 17 year old get his goat he needs a new job. He would be far better suited to homicide or drug enforcement. This guy has issues and let a teenager make him look like an idiot. If it was any different the police chief would have stood behind his guy.

jupiterboy 05-05-2009 09:39 PM

Quote:

Originally Posted by tiny terror (Post 367982)
I managed very easily not to curse at the 911 operator when my grandmother was dying.

I was able to take care of it as well, still, there is a larger burden of responsibility on the professional taking the call—specifically to get a scenario and an address. In many cases the person in trouble is not placing the call and should not be punished by being refused medical care because the person placing the call is an ass hat.

tiny terror 05-05-2009 10:02 PM

I still do not see why the officer should be vilified, transfered yes. She also, as stated before, managed to threaten him instead of stating what she needed. People screw with the 911 system all the time.... they didn't refund my money for my lousy hamburger!!!!..... the way she was acting, I'd have hung up on her too. And um.... he didn't die.

2much 05-05-2009 10:27 PM

Quote:

Originally Posted by tiny terror (Post 368059)
I still do not see why the officer should be vilified, transfered yes. She also, as stated before, managed to threaten him instead of stating what she needed. People screw with the 911 system all the time.... they didn't refund my money for my lousy hamburger!!!!..... the way she was acting, I'd have hung up on her too. And um.... he didn't die.

The leo's exist to protect and serve. He should of been and probably was trained to handle that situation in a better manner. He should be villified because in this situation he was a villan.

Was the language inappropriate, absolutely. Anyone ever been cussed at by a cop, I have.

If I were in her situation I probably would have used foul language as well. And she didn't swear at him, she swore when she wasn't getting an answer, the officer then provoked the situation. If that had happened to me, and the officer refused to send medical attention after I stated the address I needed an ambulance at, I would have went to the police station as well, and instead of being jailed for a crime that doesn't exist, I would have probably commited a legit crime.

the language was inappropriate, but I hardly think the time to chastise an individual about their filthy mouth is during a possibly life or death situaition.

the officer was extremely out of line, and should be villified and held accountable.

jpdocdave 05-05-2009 10:30 PM

Quote:

Originally Posted by tiny terror (Post 368059)
People screw with the 911 system all the time.... they didn't refund my money for my lousy hamburger!!!.

oh come on, now that would be crazy....it was chicken nuggets:flipoff:

Joe Dirt 05-05-2009 11:48 PM

I have to think there is more to this story. Dispatchers answer 911, not cops. In my experience, the only exception is if the cop is riding the desk for an issue already. Of course this is in MI. The east and the south are well known for low pay to law enforcement and lack of training. After all, you DO get what you pay for.

TeeJay 05-06-2009 08:19 AM

I've been cursed at by cops. In fact I've been taised by a cop. I think I deserved it though, I surgilubed his door handle a week before that..... Ok so maybe I didn't deserve the dry stun.... Perfect example of PD being over sensitive and over reacting.

jupiterboy 05-06-2009 08:39 AM

We all probably have a story. I was pulled over for being in an intersection while a light was malfunctioning. The dense officer would not turn around and observe the obvious situation or take action to direct traffic and insisted on ticketing me for clearing the spot as best I could.

I had to go to traffic division, pull a repair report that was logged within an hour of my ticket for the repair of the light. I then turned all this over to a cheap lawyer, showed up on my court date, had the ticket dismissed by a judge, and then received a warrant for my arrest for not showing up in court.

I approached it with the lawyer and to this day have not had any official report from the city about what happened with the citation.

tiny terror 05-06-2009 09:08 AM

Nope, never had a officer curse at me and every ticket I ever got I deserved. They are not gods, they do a thankless job, and they are going to mess up at times. Anyone who has never lost their temper or done anything wrong in their lives can go ahead and vilify him, but I don't think one mistake should ruin man's career, especially since the outcome was not death nor injury. Transfer him, make him take some training, but every misstep in life is not an actionable offense that deserves a 100k judgment.

She was out of line as well and she as well as he held up medical for her father. The moment the officer told her not to curse, she should have sucked up her attitude and did what she needed to do to help her father instead of worrying about her pride and that the officer was "doing her wrong".

whitebuffalo 05-06-2009 09:10 AM

the cop is supposed to be a professional. he's dealing with a 17 yr old girl. if he's unable to take the high road in an emergency situation, he needs a new career.

jupiterboy 05-06-2009 09:20 AM

What she should have done is not the point, IMO. We don’t dole out health care based on the provider’s personal moral judgment of the patient or patient advocate. Don’t get hung on the word vilify either. To vilify is not so different than shaming, which is wholly appropriate in this case.

For the record, I used to be employed for a city government working on police cars. I will say in that particular case I observed very frightening and stupid behavior on the part of, I would guess, about 20% of the officers. This included brandishing throw-down weapons during bragging sessions, dealing methamphetamine on the side from confiscated stashes or at least talking about doing so, and generally abusing their authority.

In one case I recall removing a drive shaft from a totaled police cruiser where the officer had run a red light, not on call, but to meet with other officers for breakfast. He was traveling at about 90mph when he was stopped by a station wagon driven by a young mother and a car pool of several children. Everyone died except the officer, who was confined to a wheelchair for the rest of his life.

I never imagined these officers were typical of the entire force, but I met nearly every officer during the course of several summers and came to the conclusion that, although I appreciate the dedication, there are probably not nearly enough people with the right mental set to actually do the job well.

skeeter 05-06-2009 09:24 AM

Quote:

Originally Posted by Joe Dirt (Post 368113)
I have to think there is more to this story. Dispatchers answer 911, not cops. In my experience, the only exception is if the cop is riding the desk for an issue already. Of course this is in MI. The east and the south are well known for low pay to law enforcement and lack of training. After all, you DO get what you pay for.

When I was with the Valleyford fire dept, off duty firefighters would often ride the dispatch desk to earn extra money, I don't know if cops do that as well.

skeeter 05-06-2009 09:38 AM

Listening to the call it sounds like her "wtf" comment was started before he answers. I cuss at dispatch taking too long to answer the phone all the time and I'm not going through the stress of watching my father going through convulsions on the floor. Once he answers she immediately states that she needed an ambulance at her address and then the officer, rather than deal with the emergency, decides it's more important to berate her for foul language and then hangs up on her before even asking what the emergency is. On her second call he uses foul language in calling her names.
I agree with the others in the thread, if this officer can't deal with foul language on an emergency call he shouldn't be walking around with a gun and a badge.
People in authority must be held to a higher standard. I know if I were to show that level of unprofessionalism in my job I'd be out on my ass.

ccain 05-06-2009 09:46 AM

I think its just amazing that the general public think that just because of their position, police officers should be exempt from reaction when people are being retarded.

You need to remember that they are, get this, human. Let me ask you guys a question. Ever get fed up with people? Ever get edgy in the car on the trip to and from work? Ever display any behavior that would come off aggressive (i.e. flipping the bird, yelling at others in traffic)? Ever had a bad day at work and took it out on someone who didn't deserve it?

You need to put yourself in the officers shoes. The police deal with the scum of society on a daily basis. I'm not saying what he did was lily white, but what other issues led up to this incident? We'll never know because we'll never get the whole story.

I will tell you this. In my 40 years and I've done my share. But I understood, clearly, that when I screwed up I deserved EVERYTHING I got.

There IS a price for your actions. The young lady paid for hers by being arrested, and I have no doubt that this officer will pay for his. I just pray the people are smart enough NOT to allow the media to skew this anymore.

The media is already helping her establish a court case which she will no doubt win. What the hell? This is America where we are free to sue ANYONE we want. Because recent generations of Americans are lazy and don't want to have to actually work for what they have. "Oh the bad policeman yelled at me so I'm gonna sue!" :rolleyes: If you're being retarded you need to be yelled at and get the hell over it! I'm sick of how thin skinned people are!

I just can't wait until the Mother Ship comes and enslaves you puny humans! :flipoff:

whitebuffalo 05-06-2009 10:00 AM

its not that they are exempt from reaction, its that their JOB is to be calm in rough situations.

do i get pissed off on the car? you bet? bad day at work? every fawking day.

BUT....when a "customer" calls and chews my azz for something that isnt my fault and screams and yells and cusses at me, i say "yes sir/ma'am, ill get right on that. consider it fixed." my customers arent 17 yr old kids, theyre judges. and if i fire back or "put them in their place" like this officer did, my ass would be in the unemployment line. period. if you cant control your emotions under stress, you damn sure should NOT be a police officer. outside factors or not, he screwed up. im not saying he should be FIRED, but i think to deny he fawked up because he had a rough day or his wife is nagging him at home, is messed up. if he cant handle it, he needs to switch careers to one where he's not carrying a gun.

skeeter 05-06-2009 10:18 AM

Every day citizens deal with the scum of the earth every day as well, we live among them.
As whitebuffalo said, if I were to treat a customer as this officer treated the caller, I'd be out of a job. I wouldn't get a 2 week unpaid vacation. This officer ignored his duty, he potentially put a life at risk for his bad day. And then he abused his authority by arresting the girl on a trumped up charge.


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