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Gladius 08-17-2010 08:47 AM

Can't upload a picture to my Jeep profile
I've been trying and trying to upload images to my Jeep profile and they never work. I get red x's after I submit the image for upload.

I've tried JPG and GIF. They're well below 10mb in size (less than 200k). I've tried using a URL per the instructions in the pop-up box but it doesn't seem to want to use URL's either.

Here's are the images I'm trying to upload:

Here's what I see after I upload them:

I've tried waiting all night for the images to process... I've removed the Jeep profile and recreated it several times. I've saved the images as different image types...

I'm stumped. How can I upload images to my Jeep profile page?

Janet H 08-17-2010 09:52 AM

Thanks for the report and the excellent screen shots. You are not the first to report this .. but more info is always useful. We are looking for a solution.

Gladius 08-17-2010 09:53 AM

Thanks Janet, good luck squashing this bug. :)

Gate53 08-17-2010 10:22 AM

Nice job Gladius

darin.1701 08-17-2010 08:23 PM

I am having the same issue.

Good luck Janet

Gladius 08-19-2010 08:41 AM

I was able to update my profile today with images. I don't know if you guys fixed it or if it just started working. Either way, I'm good and thanks for the help.

Janet H 08-19-2010 04:26 PM

Glad it's working :)

andreafahy01 08-21-2010 04:37 PM

Troubles here too! I had a profile image in my JK profile and decided to change it. Deleted the current one, uploaded a new one and all it would show was the caption I entered. This happened twice, I was able to remove the caption. Now there is not a picture nor do I have the option to select a photo. Any ideas? I logged out and back in to see if that would help, but no such luck. I use Firefox so I tired Safari, there I found the little red x's and blue question mark boxes.

If anyone has a tip, I'd be glad to try! Otherwise it's just a report on a glitch!

Janet H 08-21-2010 06:27 PM

Thanks for the report - back to the drawing board..:crash:

andreafahy01 08-21-2010 07:09 PM

Sorry, Janet! I just figured I better pass it along! I am wondering if when I first setup my profiles if I did them at work on the PC, where as at home I have a MacBook. I'll give it a try when I go back next week.

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