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Old 10-27-2018, 10:55 AM
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Jeep Drops Another Two Places in Reliability Ranking

Latest CR study shows the brand at/near the bottom --- coming in at #22.

We picked up a Wrangler not long ago and it's been one PITA w/problems .........our experience seems to match the brand's reliability study numbers.

I'm not happy after shelling out $40K.......

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Old 10-27-2018, 12:26 PM   #2
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Pretty much to be expected..

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Old 10-27-2018, 01:05 PM   #3
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Could be worse,try shelling out 50k and drive 5 miles only to have a transmission line come loose destroying the transmission.
Just happened to my neighbor
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Old 10-27-2018, 02:14 PM   #4
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I keep reading the internet horror story's but I must say my 2000 TJ and 2010 JKR both gave me 80,000 trouble free miles when traded. My current 2015 JKU Sahara is closing in on 60,000 with no problems, All 3 still running original brakes and they all saw there share of AZ, UT and CO trails. Just lucky I guess.
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Old 10-28-2018, 01:51 AM   #5
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There’s my 50/50 proposition theory...
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Old 10-28-2018, 09:24 AM
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I absolutely luv Wranglers and Jeeps , but it's painful on the reliability front............
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Old 10-28-2018, 10:33 AM   #7
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Latest CR study shows the brand at/near the bottom --- coming in at #22........
Bought the JK in '16 knowing Jeeps rep but so far it's avoided the service department. CR is not always the best reference to solely base a purchase. CR continues to compare the Wrangler to SUVs but has failed to kill the booming interest in the Wrangler as FCA can do that better.
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Old 10-28-2018, 03:42 PM   #8
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Have owned my JLU Sahara for 7 months and have had zero problems.

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Old 10-29-2018, 12:06 AM   #9
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Well they have this thing called a 3 year bumper to bumper warantee...so dry up those tears.

My 2nd jeep -2008 is in the shop ALL the time and it only has 77K miles. Im quite happy with the new 18 and zero worries for 3 years in comparison.
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Old 10-31-2018, 10:33 PM   #10
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Until Jeep/FCA gets rid of the union, crappy products will remain the norm. Consumers pay higher than what market price would be for the product and get below average results for what they pay.
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Old 10-31-2018, 10:42 PM   #11
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2+ years on our 2015 JKUR and no issues..
If the Jeep Wrangler is that bad - why do they have such great resale values?
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Old 10-31-2018, 10:50 PM   #12
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2+ years on our 2015 JKUR and no issues..
If the Jeep Wrangler is that bad - why do they have such great resale values?
Exactly...
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Old 11-05-2018, 12:57 PM   #13
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Mine has 7,400 miles on it and it had the steering issue, but was fixed with a flash of the calibrations. Now it's sitting at the dealership with dead ESS function, battery protection mode message on the dash, and loss of TPMS display.

Seems like the electronics are the horror story on these new Jeeps.

Any time you make things more sophisticated, you introduce more problems. Simple is good. Maybe I should have gone for those new JKUs on the lot back in April when I got my JLU. Oh well...
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Old 11-05-2018, 05:50 PM   #14
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Just traded in my 2008 JKU Sahara with 312,000klm trouble free other then of course the regular wear items.
Scored a beautiful loaded 2018 JKUR. A week later my daughter traded in her 2009 JK Sahara with 220,000klm also trouble free, for a loaded 2018 JLU Sahara. So far the new JKUR with 16,000klm has only seen a shop for a tire rotation and oil change. The JLU so far with 6,000klm in the shop for a week with airbag wiring harness, and CarPlay glitch..
We do realize there will always be first model year bugs and glitches, we accept that and with that she purchased 7 year extended warranty.... Cross fingers it’s all good now.


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Old 11-05-2018, 09:16 PM   #15
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I figured they were last. That they actually had room to fall is kind of a good thing.
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Old 11-07-2018, 03:55 PM   #16
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Mine has 7,400 miles on it and it had the steering issue, but was fixed with a flash of the calibrations. Now it's sitting at the dealership with dead ESS function, battery protection mode message on the dash, and loss of TPMS display.

Seems like the electronics are the horror story on these new Jeeps.

Any time you make things more sophisticated, you introduce more problems. Simple is good. Maybe I should have gone for those new JKUs on the lot back in April when I got my JLU. Oh well...
Hi WXman,

We are sorry to hear that your Jeep is currently in service with these concerns. If you are in need of an additional layer of assistance, please feel free to send us a private message.

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Old 12-20-2018, 08:06 PM   #17
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I had a 2001 followed by a 2010. Plowed snow with both of them from new. I think the only time they went back to the dealer was for a minor computer reflash on the 2010.
Sure hope my new 2018 Sport follows suit.
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Old 12-28-2018, 10:28 AM   #18
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I could be wrong but I’m going to assume a majority of Jeep owners Offroad . This could be a cause of some issues .

My jk rubi has been great . Oil changes , tire rotation and that’s it . 36k

I don’t wheel it in 48 inches of mud or drive through lakes but do take it in trails .


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Old 12-28-2018, 10:52 AM   #19
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Well they have this thing called a 3 year bumper to bumper warantee...so dry up those tears.

My 2nd jeep -2008 is in the shop ALL the time and it only has 77K miles. Im quite happy with the new 18 and zero worries for 3 years in comparison.

The warranty is no consolation to someone like myself who lives 300 miles from a dealer.
Basically it doesn't exist for me.
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Old 12-28-2018, 11:39 AM   #20
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GMT888...Interesting post.. virtually every automaker has UAW workers (which one does not?). Even overseas European have unions. The assembly line process has been in existence since Henry Ford Model A.
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Old 12-28-2018, 12:04 PM   #21
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I would disagree. IMO, the VAST MAJORITY of Wranglers rarely, if ever, leave the pavement.

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I could be wrong but I’m going to assume a majority of Jeep owners Offroad . This could be a cause of some issues .
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Old 12-28-2018, 05:08 PM   #22
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Well they have this thing called a 3 year bumper to bumper warantee...so dry up those tears.

My 2nd jeep -2008 is in the shop ALL the time and it only has 77K miles. Im quite happy with the new 18 and zero worries for 3 years in comparison.


The warranty is no consolation to someone like myself who lives 300 miles from a dealer.
Basically it doesn't exist for me.
Then why would you buy a 1st model year brand new vehicle with a dealer that far away ?
Sounds like you would be a good candidate for a TJ or a brand that has dealer closer .
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Old 12-30-2018, 12:27 PM   #23
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Not reliable? No way. Well except for the radiator, oil cooler, and roof leaks.
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Old 12-31-2018, 11:41 AM   #24
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I dropped off my Dodge ram (260,000 miles) to the dealership and have a jeep renegade as a loaner car. I've been driving it the entire week vs driving my wrangler and I must say that it drives flawlessly. I go over bumps with no shake, steering doesn't lock up or get stiff while driving, defroster defrosts the entire windshield, AND it's almost 20,000 less that my wrangler. Jeep and their engineers needs to smarten up and have some PRIDE in their work!! I've been a loyal buyer, 4 dodge rams, 3 jeep patriots, 1 pt cruiser for my parents and 1 Wrangle all bought new, but that can change. How would you feel if you were driving your brand new wrangler around a bend at 40 mph with your 9 yr old daughter in the vehicle and the steering loses power or locks up and virtually was impossible to steer!! Then breaks loose and your vehicle goes sideways almost creating a head on collision!! Unacceptable!! Period.I understand having small issues and your warranty covering it but not at the risk of putting peoples lives at stake. And I did drop it off and had them flash my computer for the latest tsb, issues still there.
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Old 12-31-2018, 12:17 PM   #25
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Then why would you buy a 1st model year brand new vehicle with a dealer that far away ?
Sounds like you would be a good candidate for a TJ or a brand that has dealer closer .

lol, I wouldn't. Thats why I am sticking with my JKs for now. The point was simply that not everyone can shrug off car problems with a "just take it to the dealer" response.
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Old 01-13-2019, 11:09 PM   #26
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2+ years on our 2015 JKUR and no issues..
If the Jeep Wrangler is that bad - why do they have such great resale values?
Hate to tell you the resale is greatly dropping compared to years past. Just like Harley’s, Wranglers have saturated the market now.
Just look for one before selling and you’ll see there’s a ass load of competition now.
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Old 01-17-2019, 08:52 AM   #27
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Hate to tell you the resale is greatly dropping compared to years past. Just like Harley’s, Wranglers have saturated the market now.
Just look for one before selling and you’ll see there’s a ass load of competition now.
You really need to compare resale values of Wranglers to resale values of other light-duty 4wd trucks. Also, you need to look outside the rust belt. Down here in the Phoenix area, the used “for sale” Wranglers are plenty and their sale prices are still indicative of a continued trend.
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Old 01-17-2019, 09:24 AM   #28
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Hate to tell you the resale is greatly dropping compared to years past. Just like Harley’s, Wranglers have saturated the market now.
Just look for one before selling and you’ll see there’s a ass load of competition now.
I'm not seeing the resale drop in my area. Most people in CT are not going to fly around the country to buy a car for a couple of grand less. Right now my 2018 JKU is holding it's value well after almost 11 months and 10k miles. Depreciation is less than 10%. As more JK's accumulate mileage it should still hold it's value. Also, other than a cracked coolant overflow bottle, it has been flawless. The overflow bottle was replaced with a 30 min visit to the dealership.
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Old 01-17-2019, 09:57 AM   #29
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We read reviews on SUV's and the Wrangler can't get a top spot because you can't compare a Wrangler to a grocery getter SUV. Fuel economy, ride comfort, creature comforts, etc are all gonna weigh in favor of the standard SUV. CR needs a FUN category to rate and the Wrangler can jump up a few spots!
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Old 01-17-2019, 11:14 AM   #30
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We read reviews on SUV's and the Wrangler can't get a top spot because you can't compare a Wrangler to a grocery getter SUV. Fuel economy, ride comfort, creature comforts, etc are all gonna weigh in favor of the standard SUV. CR needs a FUN category to rate and the Wrangler can jump up a few spots!
The Wrangler does win lots of awards for 'fun'. But you have to recognize that things like CR and the issue of reliability are going to be accurate no matter how much you 'like' your brand. On average, Jeep and FCA vehicles have a lot more problems than others. And when you consider how most brands have made huge strides in their reliability, it makes you wonder if FCA cares at all about keeping their market share in the 'lifestyle' segment.

I suggest that they don't care too much... they are making money selling big square boxes that people like to customize, that have poor ratings is most everything. I mean, it worked great as a business model for Hummer, so I'm sure Jeep will do just as well.

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