08-31-2017, 01:21 PM
Join Date: Jan 2017
Location: Orange County, Socal
Bad Customer Service with Defective Item sent
I just want to share my experience with 4WD.COM
I bought a fox steering stabilizer and installed it
After I installed it, it pull the vehicle to the left and tire shaking.
(**I knew that fact to pull to the left from some reviews
but I hope mine will fine***)
(**I got all alignment and tire balance but nothing found)
so I would like to return it back to them but they refused it.
they told me that I need to contact to fox company to verify that are real defective or not.-lol
if fox sold it as defective, then 4WD.COM needs contact to them to figure out
I bought it from you, 4WD.COM, not from the Fox company directly.
it just 3 weeks since now.
I will not using your company anymore and will not recommend to my club members.
I actually bought some parts from them, and they always have issue with shipping period. but I've tried to understand that cuz they have good deal
however this time can not be resolved with them anymore because they will not cover it.
Just be careful, when you have see them in good price, then you will get some stress to receive it in your hand finally