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Old 06-30-2015, 08:45 AM
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full site/mobile differences @free shipping

4WD - I didn't know if you guys were aware of the differences with using the mobile site and full site as far as the free shipping is concerned. I went to order a new tire to take advantage of the free shipping on 6/28 but although the item showed eligible for free shipping on the full site, it would not give me the option of checking out with free shipping. I ended up placing the order through my mobile device as it was the only way to select the free shipping option. I tried multiple times, logging out and back in, deleting the item and re-adding to cart... Mobile seemed to be the only way. Just wanted you to be aware and let members here know if they see similar issues. Thanks --Drummy

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Old 06-30-2015, 09:53 AM   #2
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I apologize about this. Could you please PM me your order number and I'll remove the shipping, get you the forum discount or gift card and forward the problem on to my web department.

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Old 06-30-2015, 01:57 PM
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Quote:
Originally Posted by 4WDBRIAN View Post
I apologize about this. Could you please PM me your order number and I'll remove the shipping, get you the forum discount or gift card and forward the problem on to my web department.
PM sent with all details, and thanks for all you do!

BTW, kudos to the shipping dept! Ordered late on a Sunday night and it is already at my door within 39 hours!
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