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Old 03-21-2017, 04:09 PM
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Join Date: Apr 2009
Posts: 368
Price Rip Off

I just finished an online chat with one of your reps. I asked for a quote for Mastercraft Baja RS seats with forum discount. They in turn quoted me over $100 more than what your website has them listed for. When I called them out on it, they told me it was because I didn't call. Seriously? If I had placed the order with the so called "forum discount" I would be out over $100 more for the order. Great customer service.

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Old 03-22-2017, 08:48 AM   #2
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Join Date: Apr 2013
Posts: 309
I apologize about the issue. I'll look into that and see who you spoke to but I personally always try to get forum members the best deals I can. I see you sent a PM so I'll shoot ya one back with some pricing. If you ever need pricing or help with anything in the future please give me a call or email direct or just shoot me a PM and I'll see what I can do. Thanks!

Tom Schnarrenberger
4WD Hardware Sales/Jeep Expert
Phone: 1-800-884-1647 x4876
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Old 03-22-2017, 09:40 AM
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Join Date: Apr 2009
Posts: 368
I have the thread, Devin is who I spoke with via your chat. It's frustrating that had I just placed the order through him and not known price was cheaper on your website I would have spent over $100 more on the order. Then trying to tell me it's because I didn't call the order in is that much more frustrating. Not to mention, making it seem like I'm being done a favor because he will honor the online price?

It's fine, as I told Devin I'll probably just order from Mastercraft directly. Would rather spend the extra $50 per seat through them and avoid any further issues.
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