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Old 09-26-2014, 09:45 AM
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LarryTodd's Avatar
Join Date: Jul 2014
Location: Bardstown Ky
Posts: 149
Rant from unhappy camper

Called the gear squad and spent a small fortune to order all the stuff I needed for a gear swap on my JKU for trip I am scheduled to make. I was told the parts would be in a a week or less. A week later no parts. Called them back not only did they not ship ship but didn't even have them and didn't give a crap. 5 phone calls later they say the have it sorted out. Part to arrive on Tuesday, Wed. at the latest. Friday I get 1 ring and pinion I am still missing 3/4 of the shipment. I call back and Wow they don't even know if they shipped it or not. I leave for a trip across the U.S. And back on Monday that I needed those gears installed for. I mean really if you don't have to parts or can't make the deadline you set them don't take a mans money. I could have bought the same parts from a dozen places and had them installed long before my pre planned tripped that is now sitting in limbo. I know better now where to get may major parts from. Thank you for the education 4wd

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Old 09-29-2014, 12:40 PM   #2
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4WDHardware's Avatar
Join Date: Apr 2013
Posts: 309
I apologize for the problems here. If you can either give me a call or PM me the order number I will look into this and see what happened and try and get this fixed for you.

Tom Schnarrenberger
1-800-333-5535 Ext. 876
[email protected]
Tom Schnarrenberger
4WD Hardware Sales/Jeep Expert
Phone: 1-800-884-1647 x4876
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