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Old 07-18-2017, 10:29 AM
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Join Date: Jun 2015
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Same day shipping???

Ordered a XHD modular bumper and winch over the phone yesterday. Customer service rep taking my order says winch would be at my door step by Thursday and bumper was in stock in Florida will arrive by Friday. No same day shipping like states on website instead bumper coming from California and will all ship out by this Friday from 4wd somewhere in Texas. Why do you put same day shipping on your website if it's not true? Last order with you guys was for a superwinch and I got it two days later. Nerve racking. I got an event planned with my boy this weekend down at the river so hopefully I don't get stuck

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Old 07-18-2017, 04:31 PM   #2
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I apologize about the issues. We do normally have same day shipping as long as the order is placed early enough. The sales representative should not have given a specific date as that is only available with expedited shipping. If you have any other concerns or would like to place any other orders please feel free to contact me directly. My name is Tom and my direct extension is 4876. Thanks!

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Old 07-18-2017, 05:09 PM
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Tom. Pm sent.
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