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Old 07-08-2015, 12:25 PM
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Wont cancel my backorder

I ordered 4 tires, then was told they were on backorder for 2 weeks, now its 45 days. I just want to cancel my order, get a refund, and order elsewhere.

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Old 07-08-2015, 12:37 PM   #2
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Old 07-08-2015, 12:38 PM   #3
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Call your credit card company and have them cancel it.
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Old 07-08-2015, 12:45 PM
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I want to give them a chance to make things right before I go that route.
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1999 Jeep Cherokee (436,000 Original Miles)
2000 Jeep Cherokee (246,000 Original Miles)
2001 Jeep Wrangler (191,000 Miles) Lil Beastie
2008 Jeep Grand Cherokee Hemi Overland

Mileage is only a number
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Old 07-08-2015, 12:58 PM   #5
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Randomacts13x,
I am very sorry about any problems you've been having. Please give me a call direct when you get a chance and I'll take a look at what is going on. I'll take care of this personally for you.
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Old 07-16-2015, 09:03 AM
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Update: Order finally shipped yesterday, UPS tracking numbers have no information yet, but at least its shipped now.
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1999 Jeep Cherokee (436,000 Original Miles)
2000 Jeep Cherokee (246,000 Original Miles)
2001 Jeep Wrangler (191,000 Miles) Lil Beastie
2008 Jeep Grand Cherokee Hemi Overland

Mileage is only a number
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Old 07-16-2015, 02:06 PM   #7
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PM sent with tracking. Sorry about the delay on these.
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Old 09-15-2015, 12:56 PM   #8
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Is this normal when ordering from this vendor, 50 days before the order is shipped out?
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Old 09-15-2015, 02:41 PM   #9
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JJ Wrangler,
While that kind of wait time is not common it is possible depending on how backed up the manufacturer is. If you can please email me your order number I can take a look at it for you and see what is going on with it.

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