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Old 08-16-2019, 09:57 PM
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Extreme Terrain Forum Coupon?

Is there a coupon for forum members at extreme Terrain?

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Old 08-16-2019, 10:38 PM   #2
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On the forum main page, scroll down to the vendor section.
The vendors are listed alphabetically. The first post on Extreme Terrain's forum tells you how to get their discount.

Good Luck, L.M.

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Old 08-17-2019, 12:53 PM
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Thanks, didn’t realize that section existed...might have saved a bunch of money over the past year.

Looks like XT doesn’t offer discounts anymore
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Old 08-17-2019, 12:56 PM   #4
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Quote:
Originally Posted by JeepJeepBeepBeep View Post
Thanks, didn’t realize that section existed...might have saved a bunch of money over the past year.

Looks like XT doesn’t offer discounts anymore

Try other vendors to see what discounts you can get.

Good Luck, L.M.
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Old 08-19-2019, 04:29 PM   #5
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XT has gone to crap. I wouldn't get anything ever again from them even if they gave it to me.

Quadratec is getting that way but at least they still offer a discount and if you get the right CS rep, they will try to help you. Some of them though, know nothing. Just had a friend buy US Alloy ball joints and RCV shafts from them. The rep said, sure they are compatible. Well after 3 torn RCV boots (at $75 a piece) and a check of the US Alloy website, no they are not.
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Old 08-19-2019, 04:53 PM   #6
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^^^ This.

Go to ET's section in Vendors and read last years remarks. If it says its in stock online, count on it probably not being in stock. If you talk to their online support to find out if its in stock... they search the website just like you. ET's drop shipping policy for things that they make look like they are stocking in their fulfillment centers just ain't so. Read my experiences (plural) and see if you are still interested in buying from them.

I switched to Northridge4x4 and have had zero issues.
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Old 08-20-2019, 01:04 PM   #7
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Originally Posted by JeepJeepBeepBeep View Post
Thanks, didn’t realize that section existed...might have saved a bunch of money over the past year.

Looks like XT doesn’t offer discounts anymore

Hey there,

We offer a forum discount for forum members.

For a discounted quote you can go about it 3 ways:

1) PM me with your first & last name, address, zip and the part numbers you would like to order. I'll reply back with a discounted quote if applicable. This takes 1-2 business days (or less) on average depending on PM volume.

2) E-mail my sales rep Rob at: [email protected] Tell him you're a Forum user and would like a discounted quote. He'll get that going for you. He typically responds within hours if it's Mon-Fri 8 am-5 pm Eastern.

3) Call my sales line at 1-800-745-2348. Tell them you're a Forum user and would like to place an order with your Forum discount. Their hours are Mon-Thurs 8 am-10 pm, Friday 8 am-9 pm, Saturday 9 am-5 pm.

Whichever you prefer works for us.

Have a great day!
Hailey
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Old 10-08-2019, 09:43 AM   #8
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Hate doing this but ET earned it. I usually buy from Northridge 4x4 but they didn't have the item I needed, neither did my local shop. So against the recommendations here, I ordered from ET. I needed the part in a week and according to their website, that was ample time.

I never got any kind of email confirmation of my order shipping and so Sunday I began calling. Somewhat surprised that anyone answered on the weekend. She was friendly and told me it was shipping on Monday and that it was coming from Utah (I live in Utah) and so it would definitely be there by Tuesday or Wednesday. She also told me I would get an email confirmation when it shipped. At 4:45pm yesterday I still had not received the email confirmation and so I called again. Yes, it was still scheduled to ship and that sometimes it took some time for the email with tracking to be sent. Ok. Fingers crossed that I'd wake up this morning to an email in my inbox. Nope. Had to call them again. Damn, we don't know what's going on and we can't see when it's shipping and we therefore have no idea when it will arrive. Fine, cancel the order and give me my money back because my order is now pointless. He tells me it will take some time and he's not sure he can catch the order in time.

The other parts I ordered from other companies for the setup I needed came next day and in 3 days. Now I get to travel with a fuelpax in my vehicle which I'm sooo happy about.

Thanks ET for f$&*ing up a simple order.

Doing my business elsewhere.

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Old 10-08-2019, 10:04 AM   #9
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I rolled the dice and ordered some Jeep junk yesterday from ET. Tracking shows, it departed last night and it's on the way.
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Old 10-08-2019, 02:36 PM   #10
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Originally Posted by pkdailey4 View Post
I rolled the dice and ordered some Jeep junk yesterday from ET. Tracking shows, it departed last night and it's on the way.
Good luck.

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Old 10-08-2019, 04:36 PM   #11
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Just received two emails. One at 3:11 saying I was getting a refund and one at 3:35 saying my order shipped. Priceless.

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Old 10-08-2019, 05:00 PM   #12
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Just received two emails. One at 3:11 saying I was getting a refund and one at 3:35 saying my order shipped. Priceless.

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Looks like either way, you're covered.
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Old 10-09-2019, 03:34 PM   #13
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Just received two emails. One at 3:11 saying I was getting a refund and one at 3:35 saying my order shipped. Priceless.

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Read my saga with them in their forum pages.

I have always given them props about their CS people. Always friendly, always apologetic, always disappointed for the customer.

The problem comes from their multiple warehouses and the horrid investment they made in warehouse software tracking. Their website said they had 3 items all available when I ordered. 5-6 weeks later... one item arrived AFTER I had cancelled the entire order. I was told since I had gone through Paypal for a refund that their software would no longer recognize my email address and that all future orders would need to be via a different address.

I found an alternative address all right. its called northridge4x4.com.

Shocks
Steering damper
Lift
Atlas steps

All arrived within 3 days of my order. The lift in 2 days. Why? Their website is up to date every few seconds. I placed every order and sure as shit, they were minus 1 (shocks minus 2) of each product on their website.

ET will send you a pretty new catalog twice a year... but **** if you can buy anything from it within a reasonable time frame.
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Old 10-09-2019, 04:51 PM   #14
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If you can deal with Hailey at Quadratec, do it. She will help you. She took care of an issue that had been dragging on for over a year in less than 24 hours.
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Old 10-10-2019, 07:38 AM   #15
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I rolled the dice and ordered some Jeep junk yesterday from ET. Tracking shows, it departed last night and it's on the way.
Update: My package from ET was supposed to be delivered here yesterday. No bueno!
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Old 10-10-2019, 10:39 AM   #16
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If you can deal with Hailey at Quadratec, do it. She will help you. She took care of an issue that had been dragging on for over a year in less than 24 hours.
Hey!

I am glad that I was able to get that taken care of for you! I am always happy to help any way I can!

Have a great day,
Hailey
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