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Old 11-22-2017, 12:35 PM
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My Settings? - Login Issue

Since I am not seeing anyone else mention this issue I assume that there may be something off in the setting on my laptop. That being said, this site is the only one that I am having a problem with. The issue - I login in and get the "Thank you for signing in!" message or whatever it says. I then get redirected to the forums homepage, but the name and password boxes are blank like I never signed in. I can click on a topics then return to the home page and I'll be signed in for the rest of that visit. However, if I leave the site and come back, I will have to log in once again despite having clicked the "Remember me" box.

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Old 11-22-2017, 02:46 PM   #2
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Whether you are logged in or not, this is controlled by cookies. So it could be that you browser is set up to not allow cookies from the site, or is clearing them too regularly. Check your settings, and if they are good then it could a corrupted cookie file causing it, so try cleaning out cookies and cache for your browser.

Also be sure to check off the 'Remember Me' box next to your login info. Let us know if that works for you and/or if you need further assistance.

Best regards,

Ed

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Old 11-25-2017, 10:11 AM   #3
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Seems to be related to this unresolved issue...

https://www.wranglerforum.com/f2/inva...n-2154929.html
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Old 11-27-2017, 10:09 AM   #4
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Yes, that issue is still being worked on. A ticket was created and it was sent in to the dev team (#2766431) but we are still waiting for it to be resolved. In the meantime, the following steps are what we are suggesting if you run into any problems:

- Adding the site to Compatibility View (if on IE)
- Clearing cache and cookies
- Ensuring www. is entered in the URL
- Allowing the site to fully load on first visit

Thanks for your patience everyone. We know that it's really frustrating, but hopefully the devs will be able to get things sorted out soon.

Cheers,

Erik
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Old 12-01-2017, 09:38 PM
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Erik,

Cache and cookies are cleared fairly regularly. Sometimes as recently as immediately prior to opening this site for the first time. The URL does have www. I am sure I haven't been diligent on allowing the site to fully load before logging on, but since noticing this issue I have been more cognizant. As far as "Compatibility View" that's a new one to me.

Chris
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Old 12-04-2017, 09:49 AM   #6
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Also, note to manually type in your credentials and not rely on the auto-fill option.
See if that will make any improvements.

Ed

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