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Old 03-12-2018, 10:43 AM
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Hey AG, I was sent here by Old Dogger. I messaged him regarding this issue.

---Quote (Originally by RubiconBound)---
Hello, I have a paid 5-year membership that I bought when I created the account a week or so ago. for some reason, I keep getting the banners that say "upgrade to remove these ads". even tho I'm already upgraded. Is there a way to fix this and make sure I'm getting all the paid features I'm supposed to get? Thank you.
---End Quote---

Old Diggers response was this:

(Good Morning,

Go into your user CP, left top corner of home page. Next scroll down to EDIT OPTIONS. Then on the right side of the page, scroll down to the bottom of the page and add the check mark to the remove AD's. Then click on the save button at the bottom of the page. This should take care of the issue.

WF Site Help & Support - Jeep Wrangler Forum

^^^If for some reason that it doesn't work, then Please Post your question in our Help Desk Forum, the above Link. AG, the Owner of our Forum will then have to resolve the issue.

I hope that this helps!)

I've tried that and am still seeing the ads. I'm posting here for some help.
Thank you in advance!

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Old 03-13-2018, 09:20 AM   #2
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Just checked some settings and confirmed that the Supporting Memberships don't have the relevant exemptions they should in the back end of the system. Something must have flicked them off.

Putting a request to have them turned back on. I'd do it myself, but it's a delicate procedure turning on, and needs to be done in tandem with other features.

Kevin

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Old 03-13-2018, 07:08 PM
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Just checked some settings and confirmed that the Supporting Memberships don't have the relevant exemptions they should in the back end of the system. Something must have flicked them off.

Putting a request to have them turned back on. I'd do it myself, but it's a delicate procedure turning on, and needs to be done in tandem with other features.

Kevin
Gotcha, thank you. Yeah I thought it was weird it kept saying "Upgrade to remove ads" Thought somehow I didn't set up my account right or something when I created it.

Is it possible to check and confirm that I'm getting all the other features I'm supposed to get?
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Old 03-14-2018, 09:21 AM   #4
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Gotcha, thank you. Yeah I thought it was weird it kept saying "Upgrade to remove ads" Thought somehow I didn't set up my account right or something when I created it.

Is it possible to check and confirm that I'm getting all the other features I'm supposed to get?
@HelenaAG
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Old 03-16-2018, 09:44 AM   #5
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Still working on the ads it would seem. Thought we had it but I'm still seeing with my test account. How is it on your end?

From what I can tell, you are getting more then the listed benefits

We bumped the attachment limits some time ago to unlimited, and never updated that page. Will get that done now

Kevin
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Old 03-16-2018, 10:23 AM
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Still working on the ads it would seem. Thought we had it but I'm still seeing with my test account. How is it on your end?
Still getting ads on my end.

Quote:
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From what I can tell, you are getting more then the listed benefits Kevin
I love extra benefits! I need to order some forum stickers to put on my new JL when it arrives in a few weeks. If it doesn't fall off the train on the way over here lol
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Old 03-20-2018, 04:12 PM   #7
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AG Team,

Any update on this one?

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Old 03-20-2018, 06:16 PM
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Oh, where could I order some forum stickers as well?
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Old 03-20-2018, 07:32 PM   #9
THE MIGHTY GRIZZLY!

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Oh, where could I order some forum stickers as well?
https://forumwear.com/collections/wranglerforum-com

^^^Here, but maybe since you have a New Wrangler JLUR on the way..AG, do you have a extra set of Stickers that you could send to this Member? His Chrysler/Jeep Factory Background and knowledge, is being very helpful to our Members..FYI

Thank you,

Bill
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Old 03-21-2018, 09:28 AM   #10
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Sorry, just being held up with bureaucracy.

We can't get that choice in the User CP to work properly, so we are going to just hide the Sponsored Ads for paying users completely. The hang up was getting permission to do so, which I got and we should be turning it off shortly

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Old 03-21-2018, 10:13 AM   #11
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Should be gone now

Kevin
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Old 03-21-2018, 10:23 AM   #12
THE MIGHTY GRIZZLY!

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Yes, they are gone............

Thank you Kevin!

Bill
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Shaking at 40-70 MPH, Read this!!!

The Mighty Grizzly is not concerned,
with
the needs of the Hunter....


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Old 03-21-2018, 01:52 PM
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Woot Woot ad-free! I'll take those free stickers if they're still up for grabs?

If not, I'm more than happy to pay for them. I love the forum!
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Old 03-21-2018, 02:58 PM   #14
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Glad to see Kevin was able to get this resolved for you. Let us know if you have any other issues with it.

- JB

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