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Old 03-21-2016, 04:13 PM
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13K Miles and my 13' JKU is burning oil!!!

I couldn't believe it when I checked, I have 21,000 KM (13K Miles) on my 2013 JKU, 3.6 and oil level only reads at the very bottom of the dipstick... My last oil change was 7,000 KM ago.

WTF.

I don't see any spots on my garage floor. As you can tell by the mileage, I don't drive that much.

Bumper to Bumper has expired but I'm assuming the Powertrain warranty should cover this? Under no circumstances should a barely broken in motor be burning oil like this. So disappointed right now...

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Old 03-21-2016, 04:41 PM   #2
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What kind of oil? My 3.6 didn't lose any oil on conventional, but it lost a quart when I switched to castrol edge full synthetic. After that I switched to penzoil platinum full synthetic and it's back to 6 quarts in 6 quarts out over 2 changes.

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Old 03-21-2016, 04:47 PM
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Pennzoil Conventional 5w20 is what I used on every oil change. Checked before and after each oil change (was going for one tomorrow) and this is the first time it's been low. Barely reads on the dipstick, at least a quart low.

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Old 03-21-2016, 04:49 PM   #4
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OK take a breath and don't panic! First off are you 100 percent positive it was full at the last oil change? Second what type of oil are you using? Third how much idling have you done since the last oil change? I see you live in a cold climate. Fourth how much oil have you added to get it to full? And lastly I take it you pushed the stick all the way down before checking?

That being said im sure there is a reasonable answer to what happened. If not you have a five year one hundred thousand mile powertrain warranty.
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Old 03-21-2016, 04:51 PM   #5
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Agree, it should not be burning that quantity of oil in that mileage.
Did you check your oil level after your last oil change? Just to make sure that they put the correct amount of oil back in it.
How often do you check your oil level?

When you check your oil level, are you on level ground? Do you warm up the engine to normal operating temp, then turn it off and wait 5 minutes to check the level?
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Old 03-21-2016, 05:00 PM
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I always check after I have an oil change to see the level, it was at the top of 'ticks' on the dipstick. I haven't been too diligent in checking my oil, especially since I have so little mileage on it. I don't do a lot of idling at all. Checked the oil when it sat overnight.

I do a lot of short trips to work, about 5 miles each way. Just went on 2 trips the last month or so, each about 200-250 miles each way.

Going to the dealership tomorrow morning, 100%. There is no logical reason why it would burn this much at such low mileage, other than needing some repairs (unless you guys know something). I've read about the 3.8's burning oil, not the 3.6's.

Could I have the 'bad heads' that I've been reading about? Mine is an early 2013 model...
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Old 03-21-2016, 05:10 PM   #7
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I always check after I have an oil change to see the level, it was at the top of 'ticks' on the dipstick. I haven't been too diligent in checking my oil, especially since I have so little mileage on it. I don't do a lot of idling at all. Checked the oil when it sat overnight.

I do a lot of short trips to work, about 5 miles each way. Just went on 2 trips the last month or so, each about 200-250 miles each way.

Going to the dealership tomorrow morning, 100%. There is no logical reason why it would burn this much at such low mileage, other than needing some repairs (unless you guys know something). I've read about the 3.8's burning oil, not the 3.6's.

Could I have the 'bad heads' that I've been reading about? Mine is an early 2013 model...
I would keep a better eye on it and keep a record weekly of whats happening. IMHO I am a huge believer in synthetic oil. It may cost more but well worth it in my opinion. Some say synthetic is for longer oil change intervals and I agree. The biggest advantage of synthetic is its lubrication. Hands down its a better lubricant. I would suggest penzoil platinum 5w20 full synthetic. If your JK sounds like a sewing machine while idling that will almost totally disappear after a week.
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Old 03-21-2016, 05:44 PM
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It sounds normal with no difference in power... don't see why the brand of oil or conventional/synthetic/semi would make a difference in burning oil or not.

Maybe I have the bad heads with an October 2012 build date?
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Old 03-21-2016, 05:46 PM   #9
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The head issue, wasn't related to the engine burning oil. I suggest that you check your air filter and make sure that it's not plugged, before going to your dealer. Change it first if needed.

Your extended power train warranty should cover your oil issue.

My 2013 does not burn any noticeable engine oil. Nor should yours..
The 3.6 engines are very dry when it comes to oil burning issues. The early 3.8 engines, some of which drink oil. They were assembled in Mexico and the oil control rings were not installed properly.

Good Luck at the Dealer..
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Old 03-21-2016, 05:49 PM   #10
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Id be interested to hear what they tell you.Im betting they are going to TRY to blow you out the door.
I do believe considered normal is 1qt in 1000 miles believe it or not.
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Old 03-21-2016, 05:57 PM
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Id be interested to hear what they tell you.Im betting they are going to TRY to blow you out the door.
I do believe considered normal is 1qt in 1000 miles believe it or not.
I'm almost certain they're going to try to get me out the door without even looking at the issue... but they better investigate or I'll go ballistic. Either they check it out when I take it in or they'll be seeing me a lot if it persists.

My entire extended family bought vehicles from this dealer, they better check into it.
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Old 03-21-2016, 06:03 PM   #12
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Go with 5-30 oil. it quiets motor down and will not burn off as much.
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Old 03-21-2016, 06:09 PM   #13
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I'm almost certain they're going to try to get me out the door without even looking at the issue... but they better investigate or I'll go ballistic. Either they check it out when I take it in or they'll be seeing me a lot if it persists.

My entire extended family bought vehicles from this dealer, they better check into it.

As you mentioned this is the first time you have lost oil. As I suggested earlier start your documentation now and follow up with checking weekly. Walking into your dealer with your first issue regarding this and demanding resolve will not get you anywhere. There are many factors that could be involved. Document every week and let them know now. That will allow everyone to see a pattern if there is one.

As far as the synthetic issue goes its only a recommendation on my part. I care what goes into mine and I was simply giving you my 2 cents. What you do is entirely your choice.
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Old 03-21-2016, 06:18 PM
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Go with 5-30 oil. it quiets motor down and will not burn off as much.
Don't you kill your warranty by not using the recommended oil viscosity?

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Walking into your dealer with your first issue regarding this and demanding resolve will not get you anywhere. There are many factors that could be involved.
I'm sure there are ways to check if there is a problem, if they are willing to do it.

I have no problem taking pictures of the oil level every week and keeping a journal on it. No problem at all. I'll tell you guys what transpires.
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Old 03-21-2016, 06:23 PM   #15
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The recommended oil viscosity for the 2012 3.6 engine is 5w30. From 2013 through 2016, the recommended viscosity is 5w20, but 5w30 is also a Chrysler/Jeep approved alternate for the 3.6 engine.

I use 5w30 Pennzoil Platinum in mine and have used it since the first oil change!

So either or viscosity is approved..

If you don't get anywhere with your Dealer, then why not at least try 5w30..
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Old 03-21-2016, 06:24 PM   #16
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The dealer should do a consumption test, which means that it's then monitored in order to determine the amount consumed compared to the mileage. That shouldn't be a problem. At your lower mileage, if your engine is burning more than 1 qt. every 1k miles you're covered. 1qt./1K is the threshold for a repair. Whether conventional or synthetic is used the threshold is still 1/1.
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Old 03-21-2016, 06:26 PM   #17
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Don't you kill your warranty by not using the recommended oil viscosity?



I'm sure there are ways to check if there is a problem, if they are willing to do it.

I have no problem taking pictures of the oil level every week and keeping a journal on it. No problem at all. I'll tell you guys what transpires.

You wont kill your warranty by using 5w30 because jeep recommends 5w20 or 5w30.

Thanks and keep us updated on how things go.
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Old 03-21-2016, 07:02 PM   #18
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My last oil change was 7,000 KM ago.
If you walk in there and tell them that it used 1 qt of oil over the last 7,000 KM they are not going to do a thing except tell you that the industry standard is that it is normal if it burns 1 qt or less every 1,000 miles. Just getting you prepared for what you'll likely hear from the dealer service advisor tomorrow.

Good luck on the outcome. I hope the 1 qt low can eventually be explained by some other cause other than it burned it.
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Old 03-21-2016, 08:46 PM
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So from the top of the ticks to the bottom, it's a quart?
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Old 03-21-2016, 10:16 PM   #20
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Hash marks, top to bottom approx. one quart.
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Old 03-22-2016, 01:00 AM   #21
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The head issue, wasn't related to the engine burning oil. I suggest that you check your air filter and make sure that it's not plugged, before going to your dealer. Change it first if needed.

Your extended power train warranty should cover your oil issue.

My 2013 does not burn any noticeable engine oil. Nor should yours..
The 3.6 engines are very dry when it comes to oil burning issues. The early 3.8 engines, some of which drink oil. They were assembled in Mexico and the oil control rings were not installed properly.

Good Luck at the Dealer..
Yeah, no oil burner here.. unfortunately ours was assembled in Mexico too, so perhaps one or two Pentastar's left the building without oil rings. JK of course....

I'm surprised his would pass an emissions test burning that much oil...

Maybe a sidebar is take it for a third-party emissions test and if it fails then a buy back is in order....

There's more than one way to tackle a Gorilla....

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Old 03-22-2016, 01:31 AM   #22
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My 2012 3.6 has oil burnoff too since mid 20,000mile range. (i had 1 side head replacement just after i lifted and put 37" tires on so dont know if either of those contribute)

Took it to the dealer in warranty but they made me pay for a fresh oil change... came back 1000 miles, no problem all full, came back 2000 miles after that visit and it was a quart low.

They said it was normal and sent me on my way... So now I keep a regular eye and have to top off 1/2 quart every 2 or 4 weeks. I already use 5w 30 - Penzoil Platinum Synthetic as per my 2012 book
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Old 03-22-2016, 03:32 AM
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Took it to the dealer in warranty but they made me pay for a fresh oil change... came back 1000 miles, no problem all full, came back 2000 miles after that visit and it was a quart low.

They said it was normal and sent me on my way... So now I keep a regular eye and have to top off 1/2 quart every 2 or 4 weeks. I already use 5w 30 - Penzoil Platinum Synthetic as per my 2012 book
WTF, that's normal? Quart low at 3000 miles... Now I'm almost certain they're going to tell me to pound sand. If that's the case, this will be the last Chrysler I'll ever buy. Low mileage engine burning that much oil should never happen.

I had a 318 Dakota and a 4.7 Grand Cherokee that burned oil too at higher mileages... but at 13k miles?

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I'm surprised his would pass an emissions test burning that much oil...

Maybe a sidebar is take it for a third-party emissions test and if it fails then a buy back is in order....

There's more than one way to tackle a Gorilla....

.
We don't have emissions tests until after 3 years, so next year I'll have to get one. If it burns oil, it doesn't mean it'll fail emissions. My old Dakota burnt tons of oil and passed with flying colors.

What is this "buy back" if a vehicle can't make emissions, that you speak of?
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Old 03-22-2016, 06:04 AM   #24
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Dealers and car makers can be real dicks when it comes to oil consumption. Having worked in 5 different dealerships oil consumption goes on a sliding scale. Customer comes into shop and says he's using oil and there are no leaks, tech says how much? Customer says x amount of oil in x amount of miles. Tech says its normal. I've heard anywhere from a quart/1000 miles, to a quart/500 miles is normal. BS! But that's how it typically goes.

If you get no satisfaction from the dealer, I'd complain to Chrysler Corporate. The plus to doing that is it will be documented if nothing else is done. If that doesn't work make sure there's no oil in the anti-freeze, give 5w20 one more try, if that doesn't work switch to 5W30 and see what happens. Good luck!

Edit: A quart of oil in 2-3K miles will certainly get you sent packing. Sometimes a change in driving conditions can have an impact. High speed driving can increase oil use, and can sometimes warrant moving up a grade.
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Old 03-22-2016, 11:17 AM
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I think I'm just going to go to Walmart for an oil change/get groceries, trying the Pennzoil Platinum 5w30 and have them document how low it is (right on the receipt)... watch it, document it periodically and call corporate if it persists.

I'm sure the dealer will tell me to get lost if I go in now, no use overpaying for an oil change.
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Old 03-22-2016, 11:30 AM   #26
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I think I'm just going to go to Walmart for an oil change/get groceries, trying 5w30 and have them document how low it is... watch it, document it periodically and call corporate if it persists.

I'm sure the dealer will tell me to get lost if I go in now, no use overpaying for an oil change.

If you plan on documenting this I would let the dealer do the change. Make them record pre and post and keep your own record. Check weekly and record whether changed or not. As we stated before it is unlikely they will do anything based on the info you have so far. Best to wait and keep a strong record of whats going on.

I wouldn't panic until you are sure of whats happening here. A one time quart low between changes is not a 911 for an engine replacement. Many factors are involved and you said yourself you have been less than diligent on checking your oil.

Good luck and keep us updated on this one.
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Old 03-22-2016, 11:53 AM
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Here's the dipstick, not quite as low as I previously thought, but still 2/3 to 3/4 quart low. Oil (5w20 Pennzoil conventional) is dark.
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Should the coolant be reddish/brown? Unsure if they use different color coolants now.
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Old 03-22-2016, 12:19 PM   #28
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Its good to know that you may only be a half or less of a quart low. Like I said before many factors could be involved. IMHO get your change and go with penzoil platinum 5w20 full synthetic. You live in a colder climate so the 5w20 will aid in those cold starts. The full synthetic will give you better protection than conventional.

As far as the coolant goes that is the normal color.
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Old 03-22-2016, 01:22 PM   #29
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Once a JK hits 50K miles the 1 qt per 1K miles changes to 1 qt. every 750 miles before Chrysler will authorize a repair. X2 with the color being normal and appearing to be orange in the radiator. If some of the coolant (OAT) is removed and placed in a jar it will look more purple. Since OAT coolant is good for 10 yrs. or 150k miles you're good for awhile.
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Old 03-22-2016, 01:52 PM   #30
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I think I'm just going to go to Walmart for an oil change/get groceries, trying the Pennzoil Platinum 5w30 and have them document how low it is (right on the receipt)... watch it, document it periodically and call corporate if it persists.

I'm sure the dealer will tell me to get lost if I go in now, no use overpaying for an oil change.
Smart move, or change it yourself and take a picture of the level on the stick when you're done.

No worries on the coolant it looks fine.

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