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Old 09-13-2014, 02:31 PM
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So the dealeship wrecked my 14 jk fe😡

So... today I decided to be with my kids at a tennis tournament.

One of my girls finished playing her first game and was waiting for her next turn.
While she was waiting I decide to take my jeep to the nearest dealership for an oil change..

After arriving at the dealership. some idiot that works there took my vehicle in to their shop to do the service when he decided to wreck it in to a jack with a vehicle on it.

To make it short...
The front bumper, hood, hood hinge,headlight bracket, fender, grill, and a few more parts that i don't know what they're called.

I thought some one had kick me In the nuts when they came to tell me about the incident.

I WAS FREAKEN FURIOUS..
.
.
.
After talking to this guy (service manager) I decide to leave the jk at the dealership so they can fix it.
Now.. My thing is that the title is going to show that this vehicle has been wrecked.

I'm still freaken fuming...
DAMIT!.. My first JK and I can't believe it got messed up at a dealership.


What do y'all think?

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Old 09-13-2014, 02:35 PM   #2
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If the air bags were deployed I would simply tell them to replace it! If the bags were not deployed I would just have them put it back to pristine condition. Here if the bags go off, then it stays on the record of he vehicle.

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Old 09-13-2014, 02:39 PM   #3
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I took my Jeep for a oil change today. They dealer offered me a new air filter which I declined. Stopped at Part Source picked up a Fram air filter. Pulled in driveway opened hood. Engine cover missing. Two bolts sitting on front cross member and all 4 latches undone on air filter. Not as bad as what happen to you but pisses me off just the same.
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Old 09-13-2014, 02:46 PM
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No airbags were deployed.Don't think it makes any difference (to me)
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Old 09-13-2014, 02:49 PM
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I took my Jeep for a oil change today. They dealer offered me a new air filter which I declined. Stopped at Part Source picked up a Fram air filter. Pulled in driveway opened hood. Engine cover missing. Two bolts sitting on front cross member and all 4 latches undone on air filter. Not as bad as what happen to you but pisses me off just the same.
Dang it..
What's the deal with the dealerships today.
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Old 09-13-2014, 03:04 PM   #6
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Receiving the vehicle back in pristine condition, with a 5k cheque for diminished value otta do it.
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Old 09-13-2014, 03:28 PM   #7
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Dang it..
What's the deal with the dealerships today.
Maybe part time help for oil changes on weekends. I went back to get my engine cover and give them a piece of my mind about leaving the bolts and clips undone on the air breather. Went in one ear and out the other.
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Old 09-13-2014, 03:44 PM   #8
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One issue is that the dealers record repairs so it will show on CarFax report which can at least cause some explaining when you sell it. As Gecko4 said, a check will help but good luck getting it. It's more likely they will offer a few free oil changes.
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Old 09-13-2014, 03:48 PM   #9
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Originally Posted by JKONDMOVE View Post
So... today I decided to be with my kids at a tennis tournament.

One of my girls finished playing her first game and was waiting for her next turn.
While she was waiting I decide to take my jeep to the nearest dealership for an oil change..

After arriving at the dealership. some idiot that works there took my vehicle in to their shop to do the service when he decided to wreck it in to a jack with a vehicle on it.

To make it short...
The front bumper, hood, hood hinge,headlight bracket, fender, grill, and a few more parts that i don't know what they're called.

I thought some one had kick me In the nuts when they came to tell me about the incident.

I WAS FREAKEN FURIOUS..
.
.
.
After talking to this guy (service manager) I decide to leave the jk at the dealership so they can fix it.
Now.. My thing is that the title is going to show that this vehicle has been wrecked.

I'm still freaken fuming...
DAMIT!.. My first JK and I can't believe it got messed up at a dealership.


What do y'all think?
It shouldn't show up on a CarFax report unless the police or an insurance/warranty company is involved..

Dealerships generally suk..
You have the power as they do not want their garage liability involved (ie-they'll fix it in-house) so make some additional demands (lift?, tires?, etc), or tell them to keep the vehicle...
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Old 09-13-2014, 04:15 PM   #10
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It will show dealers have to record anything they do on a vehicle to cover their own end in the future.. On carfax you can even see if they've done the schedule maintenance at the dealer even down to tire rotation so this will show up..
Fight and throw a fit if necessary for the diminished value and if not i would go through small claims if they dont pay up (might take a while to get your moneys worth but the dealer cant win when they have messed up the vehicle and effectively removed money from your pocket from a future sale)
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Old 09-13-2014, 04:17 PM
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One issue is that the dealers record repairs so it will show on CarFax report which can at least cause some explaining when you sell it. As Gecko4 said, a check will help but good luck getting it. It's more likely they will offer a few free oil changes.
This is the first thing that popped in my head!.
I know they record every little thing they do to the vehicles they work on.

The service manager swears that this accident shouldn't appear on the tittle or carfax. But when I asked him to put it on a piece of paper, then started saying that he has no authority to do that.
Hmmmmm...
Has anybody here been thru something like this? (If yes) have y'all gotten an attorney involved?

I'll appreciate all the words of window shared.
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Old 09-13-2014, 04:21 PM   #12
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Really sorry to hear about this.

If it were me I'd pick up the Jeep. Before you get inside take lots of pictures. I would not let them do anything at this time. Then I'd have a consultation with a good attorney.
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Old 09-13-2014, 04:29 PM   #13
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Originally Posted by JKONDMOVE View Post
So... today I decided to be with my kids at a tennis tournament.

One of my girls finished playing her first game and was waiting for her next turn.
While she was waiting I decide to take my jeep to the nearest dealership for an oil change..

After arriving at the dealership. some idiot that works there took my vehicle in to their shop to do the service when he decided to wreck it in to a jack with a vehicle on it.

To make it short...
The front bumper, hood, hood hinge,headlight bracket, fender, grill, and a few more parts that i don't know what they're called.

I thought some one had kick me In the nuts when they came to tell me about the incident.

I WAS FREAKEN FURIOUS..
.
.
.
After talking to this guy (service manager) I decide to leave the jk at the dealership so they can fix it.
Now.. My thing is that the title is going to show that this vehicle has been wrecked.

I'm still freaken fuming...
DAMIT!.. My first JK and I can't believe it got messed up at a dealership.


What do y'all think?

Did you take any pictures of it?
List your demands or else a Lawyer will be talking to them about a new one one. Keep it very simple and let them know who is in control.
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Old 09-13-2014, 04:31 PM   #14
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Im afraid you are SOL you signed a release giving them the right to drive the vehicle and there only legal obligation is to repair it and maybe a loaner. You can bring up diminished value and Car fax. Try and negotiate a settlement but I doubt it.
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Old 09-13-2014, 04:37 PM   #15
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What do y'all think?
I'm thinking have it picked up and taken to an auto body shop with an excellent reputation and that will offer lifetime warranty on the paint and body work... which I would insist all new OEM parts are ordered and replaced, so there won't be any body work.

Present the dealer with the estimate and give them one chance to make this right... If they balk, call your insurance carrier and process a claim against comprehensive based on vandalism at the dealer. Then allow your insurance to recover the cost from the dealer.

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Old 09-13-2014, 04:39 PM
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Really sorry to hear about this. If it were me I'd pick up the Jeep. I would not let them do anything at this time. Then I'd have a consultation with a good attorney.
Thanks mate...
I thought about taking the vehicle. But I didn't think I could go anywhere with busted hood latches.

The good thing about it! is that I had my good buddy (canon 70D camera) with me and took a good amount of pictures.
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Old 09-13-2014, 04:44 PM   #17
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I work for an insurance co. We've never paid out on a dim/value claim FWIW
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Old 09-13-2014, 04:51 PM
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Did you take any pictures of it? List your demands or else a Lawyer will be talking to them about a new one one. Keep it very simple and let them know who is in control.
I sure did.

I had my camera with me.
Was taking pics of one of my daughters playing tennis at a tournament. Then when I got to the dealershit I got it down to kinda go over them while waiting. But didn't had a chance to.
I ended up taking more pics. (of my f****d up JK)
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Old 09-13-2014, 04:56 PM   #19
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I work for an insurance co. We've never paid out on a dim/value claim FWIW
Is that so... and the point you wish to make or perhaps recommendation?

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Old 09-13-2014, 05:08 PM   #20
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Is that so... and the point you wish to make or perhaps recommendation?

.
That insurance companies suck big time and so do many of their employees.
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Old 09-13-2014, 05:29 PM   #21
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stick with the dealership and have them fix it right. you will have more leverage with them then some body shop. Insist on new OEM parts and call it a day. I doubt it will show on car fax without an insurance claim.
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Old 09-13-2014, 05:34 PM   #22
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That insurance companies suck big time and so do many of their employees.
... I'm trying to be politically correct.. I said a prayer and God spoke to me.

.. But since the Devil has a firm grip on my soul, these same thoughts came to mind.



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Old 09-13-2014, 06:14 PM   #23
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It's a double edge sword by keeping it off the books and not having your insurance and/or police accident report done on this. You are basically giving that dealership an out for any future liability if you have issues after the repair is done.
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Old 09-13-2014, 06:18 PM   #24
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stick with the dealership and have them fix it right. you will have more leverage with them then some body shop. Insist on new OEM parts and call it a day. I doubt it will show on car fax without an insurance claim.
This ^^

Be civil .. See what you can "work out" with them. It's nice to have a dealership on your side
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Old 09-13-2014, 06:22 PM   #25
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Idiots

Are they giving you a vehicle while you are out of one? I'd start there and honestly, Ive taken my previous car to get oil change and tires rotated and that showed up on carfax. Just my opinion. But hey, work it the best you can, a loaner jk and try to get some lift or wheels and tires out of it.
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Old 09-13-2014, 07:28 PM   #26
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... I'm trying to be politically correct.. I said a prayer and God spoke to me.

.. But since the Devil has a firm grip on my soul, these same thoughts came to mind.



.
Thanx for the flame. Classy people here
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Old 09-13-2014, 07:33 PM   #27
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Thanx for the flame. Classy people here
Your original post about working for an insurance company and never paying a diminished value claim can be interpreted by most in a negative light.
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Old 09-13-2014, 07:46 PM   #28
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Idiots

Are they giving you a vehicle while you are out of one? I'd start there and honestly, Ive taken my previous car to get oil change and tires rotated and that showed up on carfax. Just my opinion. But hey, work it the best you can, a loaner jk and try to get some lift or wheels and tires out of it.
Do you really think they're going to report an accident to carfax that they caused, & are going to repair without billing??

I doubt it.. but you should definitely ask them directly...
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Old 09-13-2014, 07:46 PM
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Idiots Are they giving you a vehicle while you are out of one? I'd start there and honestly, Ive taken my previous car to get oil change and tires rotated and that showed up on carfax. Just my opinion. But hey, work it the best you can, a loaner jk and try to get some lift or wheels and tires out of it.
Getting a rental at their expense.

I could use some nice aftermarket bumpers, headlights, exhaust, winch. Etc.. Etc.. Lol...

I'm more worried about deciding to sell it down the road and not getting squat for it. (As I'm sure it will show on the carfax bs)
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Old 09-13-2014, 07:49 PM   #30
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That insurance companies suck big time and so do many of their employees.
I'd be happy to discuss the merits of dim/value, but if it just generates rude personal attacks then I'll go elsewhere

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