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Old 04-12-2017, 07:36 PM
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Yep 4.10's are a stock option. 4.56's with 35's will be like running 4.10 with stock tires.


Yea that's what I said he started talking about not having the "nag" (...?) transmission?? "You don't have a nag" idk what that meant and didn't dig into it. He also mentioned it potentially damaging my T case.

Now that that's resolved what all do I need to buy for a regear?


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Old 04-12-2017, 07:45 PM   #122
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Yea that's what I said he started talking about not having the "nag" (...?) transmission?? "You don't have a nag" idk what that meant and didn't dig into it. He also mentioned it potentially damaging my T case.

Now that that's resolved what all do I need to buy for a regear?


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Old 04-12-2017, 07:49 PM   #123
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There were lug nuts on but I don't believe they were even finger tight with how rapidly they came off. We were only able to find 3 on the road. There may have been all 5 but who knows.
Thank you for the clarification and I hope you're able to get this worked out to your approval. But the issues still remains.. that jeep, your jeep will never be the same. As several have said here, regearing could be an options but based on what you've said about what the general manager said.. I really wouldn't bother using that dealership any longer and the mere fact that you've posted this in the forums.. I can only hope others reading this will no longer use this service department either.. The damage has been done and it will take a lot to over come this. I only see you coming out on the short end.. again.
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Old 04-12-2017, 07:55 PM   #124
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OP, your first post says you now have 305/70 tires correct? Those are nominal 33's and are big 32's in reality. What is your current gearing. There is no tremendous need to go to 4.10 on 33's.
In any event you will by no means have a screaming tranny at any speed with 4.10 gears. And I agree with the above posters not to have regearing done by this outfit. Go to a specialty shop.
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Old 04-12-2017, 07:58 PM
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OP, your first post says you now have 305/70 tires correct? Those are nominal 33's and are big 32's in reality. What is your current gearing. There is no tremendous need to go to 4.10 on 33's.

In any event you will by no means have a screaming tranny at any speed with 4.10 gears. And I agree with the above posters not to have regearing done by this outfit. Go to a specialty shop.


305/70 comes out to 33.8" tall and 12" wide and the E rated Ridge Grapplers are fairly heavy tires. Current hearing is 3.21 and I did notice a difference in how it accelerated in the 0.24 seconds I drive it haha.

I would of course to prefer to have a different shop do it but these guys are offering a discount. I think I'll have someone else do the regear and let these guys do something else down the road


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Old 04-12-2017, 08:03 PM   #126
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get an accident lawyer.
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Old 04-12-2017, 08:05 PM   #127
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He said I have the 5 speed automatic... I was unaware there were more than one automatic transmission for the 17 model year wranglers. Is that the case or is he just super wrong and not understand jeeps?
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Lol. He's definitely wrong then, correct? Like, way wrong?
Whoa, slow down just a second. You asked about whether there's more than one Automatic in '17 JKs. But you never said the SM actually said there's more than one Auto; sounds like you implied by his saying "You have the 5-speed Auto" that he thinks there's also an 8-speed Auto, or 11 Speed Auto or something.

In fact, when he said "You have the 5-speed Auto" he meant "As opposed to the (much more manly choice of men who need make no excuses) 6-speed Manual."

When you asked "Is he wrong?" Terry thought you meant, "Is he wrong about 4.10 gears being screamers on the highway?" Which is bunk, for sure. As pointed out, it's an option on Rubicon automatics.

But I just don't want you going back to the SM and saying he's an idiot for thinking there are more than one type of Auto for your Jeep. Your valid points start to lose validity if you do that.
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Old 04-12-2017, 08:07 PM
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Whoa, slow down just a second. You asked about whether there's more than one Automatic in '17 JKs. But you never said the SM actually said there's more than one Auto; sounds like you implied by his saying "You have the 5-speed Auto" that he thinks there's also an 8-speed Auto, or 11 Speed Auto or something.



In fact, when he said "You have the 5-speed Auto" he meant "As opposed to the (much more manly choice of men who need make no excuses) 6-speed Manual."



When you asked "Is he wrong?" Terry thought you meant, "Is he wrong about 4.10 gears being screamers on the highway?" Which is bunk, for sure. As pointed out, it's an option on Rubicon automatics.



But I just don't want you going back to the SM and saying he's an idiot for thinking there are more than one type of Auto for your Jeep. Your valid points start to lose validity if you do that.


He actually did say I have the 5 speed, not the 8 speed "nag". I'm almost positive he was saying nag idk what else it could have been


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Old 04-12-2017, 08:09 PM   #129
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3.21 is going to be weak with a tire that has a true measurement of 33.8. A re-gear to 4.10 should be fine. If you think youre someday going to get 35's go 4.56.
If you don't trust this dealer in on the gearing, then items you may want to consider the dealer doing are a back up camera or do the install on a rock hard sport cage.
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Old 04-12-2017, 08:11 PM   #130
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He actually did say I have the 5 speed, not the 8 speed "nag". I'm almost positive he was saying nag idk what else it could have been
I'm sorry, there's just no way an SM actually thinks a JK has 2 different optional automatics. If he referenced the 8-speed, it was to imply "like in the Grand Cherokee." I'm not standing up for this dealership at all, but this is a totally peripheral issue and I wouldn't think about it again. The dealership's competence was fully displayed when your wheel fell off. Also accusing them of the extremely minor fault of not knowing which transmission is in what car muddies your waters.
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Old 04-12-2017, 08:20 PM   #131
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It shouldn't sound like they're trying to rectify it because they've only provided me a loaner and that's the extent of it so far. I wouldn't call anything "free". Put a dollar figure on inconvenience to go without my (nearly brand new) Jeep, potential vehicle depreciation, the fact that I'll have to wait a minimum of 5-7 business days just for the arrival of the brand new wheel (less than a mile on it) that's been scratched to hell.That's without taking into account the fact that I'm an Active Duty Marine and will move from this location within a year and any warranty they place on their repairs likely won't be honored by a dealer I'm close to in however long.

Put a dollar figure on not blowing up the Internet with bad reviews and the amount of business they could lose especially in the service department who fails to tighten bolts let alone swap an engine or whatever else is worlds more technical.

The guy who made the mistake is a nice guy and I do understand it's a honest mistake and one he's likely biting his nails over at this very moment. I'm going to express to whomever I speak with he shouldn't be fired but that doesn't mean the dealership doesn't owe me.


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Old 04-12-2017, 09:41 PM   #132
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This was an accident but it happened due to negligence on the part of the auto dealer. You should contact a lawyer that is up to speed on the Motor Vehicle Service and Repair Act for your state. Just a quick look found that in MI at least you would be entitled to twice your damages, plus your costs and attorney fees.



FYI: I would be push for a whole new rear axle assembly, and everything that attaches to it.


I agree. Being an ex insurance agent for State Farm & Claims Adjuster for Progressive, you should probably seek some legal advice. This is above auto insurance. This is business liability. I think the OP mentioned the dealer wasn't going to get insurance involved. I think that is kind of a red flag, unless they have the best intentions.


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Old 04-12-2017, 09:44 PM   #133
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Also please have a few 3rd party estimates done if you can. Point I'm making is you don't want any problems surfacing later, and their hands are washed clean by handling things without the insurance company.


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Old 04-12-2017, 09:53 PM   #134
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Really don't want to further cloud this particular situation but for others FYI this absolutely could have gone the insurance route. The adjuster would have referred this for subrogation after resolution BUT everything would be a matter of record whether that is seen as good or bad.
Back to your regular scheduled programming now.

Seems as though this issue has gone down the rabbit hole anyway.
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Old 04-12-2017, 10:08 PM   #135
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Really don't want to further cloud this particular situation but for others FYI this absolutely could have gone the insurance route. The adjuster would have referred this for subrogation after resolution BUT everything would be a matter of record whether that is seen as good or bad.

Back to your regular scheduled programming now.



Seems as though this issue has gone down the rabbit hole anyway.


Right. Cover your ass..ets


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Old 04-12-2017, 10:22 PM   #136
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They will be treating you very well and taking care of your needs very well IF they have a functional brain (owner/management) and you conduct yourself in a reasonable manner.
Exactly. I haven't caught up on the thread, but it is about relationships. People. We're none of us perfect.

We recently dropped a ball with a client. It was actually a now ex-employee. However, as the owner, I took responsibility when the client went nuclear. The way he reacted (a veteran, too) was totally unnecessary. I wanted to tell him to bite me for being so rude, but I didn't. I apologized sincerely, went above and beyond to rectify the situation, and assured it would not happen again, taking the appropriate measures to ensure that.

The gentlemen is now one of my best clients, taking a genuine interest in my business, and has communicated his gratitude for my understanding of him being a butthead in the beginning. He understood (eventually) that we're a business, with humans, who makes mistakes.

All that to say, I'm sorry that this happened to your Jeep. I would have been mad beyond belief. However, this is a great opportunity to build what could potentially be a lifelong relationship with a Jeep dealer! I see perks in your future if you play your cards right. But more importantly, good relations.

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Old 04-13-2017, 02:02 AM   #137
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I agree. Being an ex insurance agent for State Farm & Claims Adjuster for Progressive, you should probably seek some legal advice. This is above auto insurance. This is business liability. I think the OP mentioned the dealer wasn't going to get insurance involved. I think that is kind of a red flag, unless they have the best intentions.


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Not wanting the insurance company involved can be a red flag, in some cases though, they'd rather eat the full cost of repairs rather than involve their insurance company.

Just make sure you get receipts with full details on them, and keep them as well as the receipt for the original work performed.
I'm 99% certain that the other car owner's insurance will be contacting your insurance company and you want to be able to show the full chain of events through receipts.
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Old 04-13-2017, 05:01 AM   #138
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Tell me this was Westbury Jeep? Worst service I've ever dealt with.
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Old 04-13-2017, 05:25 AM   #139
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One more question, has anyone contacted this dealership/service center and told them about this thread?.. I'm sure IF someone did, would those involved join in the conversation in order to save face?.
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Old 04-13-2017, 06:03 AM
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One more question, has anyone contacted this dealership/service center and told them about this thread?.. I'm sure IF someone did, would those involved join in the conversation in order to save face?.


What the hell is wrong with you?


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Old 04-13-2017, 06:24 AM   #141
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I'm far from a Carfax expert but my understanding is/was "Dealer Maintenance records" and "Accident Repairs". This (technically) is neither. IF it is a concern of the owner then it certainly can be addressed by researching as well as simply keeping the records.
IF I was buying a Jeep from someone and "found out" a wheel had come off but it was repaired by the dealer - I wouldn't give it a second thought.
Jeeps are subjected (routinely) to far worse and repaired by far worse....

This is much about - close to nothing.

I dropped my Race Car (Camaro) from about 3' in the air on its brake rotor and believe me - my suspension/brakes and etc were very very critical as well as just a tad expensive.
I wasn't happy but I jacked it up and put the wheel back on and that was that.
Still have the "dent" in my concrete garage floor as a reminder.

Accidents are inconvenient NOT a Lottery Win. (or at least should be that way)

Honestly, "Some" of the posts in this thread are Proof (in writing) that "We" as a Society are Completely OFF the Rails......
Good points. If the dealer fixes the vehicle and pays out of their own pocket it won't reach Carfax. If there is a police report, or insurance pays out Carfax is notified. If the OP pisses of the dealership enough they might decide to put it through their insurance. Their obligation is to make the OP whole, and nothing more, Goodwill is optional, not mandatory. A simple call to an attorney would take all the guess work out.

Consider if not going through insurance a blessing with regard to Carfax. If the vehicle is repaired properly there isn't much else to expect. OTOH if they do a lousy job, expect a long, long battle. Good luck!
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Old 04-13-2017, 07:08 AM   #142
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Very well @Catfathers I can see you're not willing to discus this with me any farther. GL with what ever router you decide worthy of making you whole.
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Old 04-13-2017, 07:16 AM
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Very well @Catfathers I can see you're not willing to discus this with me any farther. GL with what ever router you decide worthy of making you whole.


I don't think involving my dealership into this den of chaos with talks of everything between suing them for a brand new Jeep to just pulling up my pants and walking away could bring any possible positive gain. What it would do is be a source of amusement which while entertaining isn't my goal. I also think it'd be very counter productive to my cause.

What isn't up for debate is what happened. Those are the facts. The last thing I want is to appear as a nemesis to personnel at the dealership. If it goes that way and insurances or whatever else get involved that's one thing. Getting into an Internet flame war when they still have my precious Jeep is a whole different one


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Old 04-13-2017, 07:42 AM   #144
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What could the dealership possibly post in this thread??

"Ummmm....yeah, we broke his Jeep".
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Old 04-13-2017, 07:47 AM   #145
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What the hell is wrong with you?


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Old 04-13-2017, 07:54 AM   #146
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I don't think involving my dealership into this den of chaos with talks of everything between suing them for a brand new Jeep to just pulling up my pants and walking away could bring any possible positive gain. What it would do is be a source of amusement which while entertaining isn't my goal. I also think it'd be very counter productive to my cause.

What isn't up for debate is what happened. Those are the facts. The last thing I want is to appear as a nemesis to personnel at the dealership. If it goes that way and insurances or whatever else get involved that's one thing. Getting into an Internet flame war when they still have my precious Jeep is a whole different one


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Right. This needs to be handled civilly like you said. That would be poor judgement of them to get involved in a Thread. Some may be civil others may insult and exacerbate the OPs situation. A clear level Head is needed. He is doing things right and a lot of people are giving great advice and support.


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Old 04-13-2017, 08:02 AM   #147
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If the OP pisses of the dealership enough they might decide to put it through their insurance.
I'm thinking that some of us have a misunderstanding of a business's general liability insurance. Who do you think would be harmed the most by insurance getting involved? Catfeathers, owner of a Jeep which might be reported on CarFax and might receive a several hundred dollars ding one day when he goes to sell? Or a business whose insurance company finds out they have an employee who has sent a customer out the door with a wheel that falls off after 50 yards?

Liability insurance premiums are high for any business; they must be astronomical for a dealership that works on cars for a living. The party that stands to lose if the dealership's insurance is called in is the dealership, far and away.
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Old 04-13-2017, 08:04 AM   #148
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Just something for everyone to keep in mind. The oil change / tire rotation guy is typically not a real mechanic. He use to be the lot boy who just got a $1 an hour raise to $8 an hour to work in the shop. He is a laborer. He is not a skilled worker. He is not factory trained.

Yes you should still expect more from a dealership, not saying this to get anyone off the hook. Just something to think about when you are picking up your vehicle.
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Old 04-13-2017, 08:12 AM   #149
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@Hasoon don't I know it.. twice picking up the ranger after an oil change, the oil level was extremely low. I added oil myself to top it off. When i return for the 3rd time, I requested that I didn't get stuck with the same mech.. they agreed, but when I looked in the bay window.. the same mech was on the ranger.. Needless to say I'm not going to that dealership any longer.

Yes it's true we don't have a wrangler yet.. but something could change within/less than 1 month from now. Might end up ordering it instead. who knows, but the wranglerforums will be the first to see it.
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Old 04-13-2017, 08:14 AM   #150
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Dealer didn't bolt my wheel on - wheel flew off and hit another car after 50yds.

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Just something for everyone to keep in mind. The oil change / tire rotation guy is typically not a real mechanic. He use to be the lot boy who just got a $1 an hour raise to $8 an hour to work in the shop. He is a laborer. He is not a skilled worker. He is not factory trained.

Yes you should still expect more from a dealership, not saying this to get anyone off the hook. Just something to think about when you are picking up your vehicle.


Don't they do the 20 something point inspections when doing the Changes and rotations? If so they are guaranteeing some things to you and in reality you shouldn't have to check.

This is their liability at stake and as NoGABiker mentioned, it's expensive and it pays out. I'm sure the dealership can save a lot by not going that route, even though it is the proper route to go.

Let's say the pay out of pocket and don't address all the issues. OP has an accident and the proximate cause is the dealership skipped some steps and repairs. Big problem. Huge lawsuit


Say they file the claim. The insurance company will inspect and most likely properly fix and replace everything that should be. I imagine the OP could have his Jeep repaired at the shop of his choice. Peace of mind.



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