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Old 02-28-2016, 08:35 AM
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Extended warranty?

Hey everyone. Just bit the bullet and bought a 2016 Rubicon yesterday. Very excited for a new hobby. Its my first Wrangler.

Quick question. The dealer gave me the usual talk about the extended warranty. He told me that the 3yr/36,000mi warranty changed the first of this year and only covers "manufacturer defects". He offered a 5yr/60000mi warranty that covers most everything but paint and Wheels/tires. The warranty cost me $2330 dollars. I bought it because I did not have the resources to do my research while at the dealership and it comes with 100% money back guarantee if I change my mind. Figured I might as well take it and do my homework.

I know insurance is insurance, but wondering what everyone's thoughts are on here. How many of these new Wranglers are having major issues in the first five years? I know there are many variables but just looking for some opinions.

Thanks much in advance!

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Old 02-28-2016, 08:51 AM   #2
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I think you paid way to much. Here is a quote from another thread:


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Originally Posted by RoadiJeff View Post
I know I already sent you a PM on this so this info is mainly for anyone else who is looking for a similar deal. The extended warranty is one thing the finance manager likes to push during closing. They offered it to me for $3,600 back in 2012. After they went through their 4-square thing on paper and several other incentives I still refused, even when they lowered it down to $3,000. Before the initial 12 month warranty was up I found a great deal on the same thing from a forum member who works in sales at Hayes Jeep in Kalamazoo. I paid $1,850. That was back in 2013. The price has gone up a bit since then but the latest info I have is their current price is $2,315 for the lifetime with a $100 ded. Since Hayes Jeep is a site sponsor I can post their contact information below. Tom took over the duties from forum member Noble, who I originally purchased mine from. The actual contact person at Hayes Jeep goes by the member name of tomwinkels here on the forum. I'm sure Tom will beat anyone's price if you mention that you're on the Wrangler forum. Tom Winkels Hayes Jeep Kalamazoo, Mi 49001 269-488-2080 [email protected]

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Old 02-28-2016, 08:54 AM   #3
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All warranties only cover manufacturer defects. You have a 3/36 bumper to bumper warranty and a 5/60 powertrain that preciously was 5/100.

Was it a Mopar-backed warranty? If it was anything else, I'd say get rid of it.


I've only had mine for a year but Chrysler doesn't have a very good reputation for long term quality. I added an extended warranty too. The powertrain itself it fairly proven at this point but all the secondary stuff I'm not fill of confidence in.
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Old 02-28-2016, 08:55 AM   #4
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I just got a lifetime for my '13 for 2400. I would cancel and get the lifetime. There are a few threads here with different contact info.
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Old 02-28-2016, 09:07 AM   #5
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Cancel it immediately. If in a few years you need to trade the Jeep you'll have $2330 plus interest to put towards your next car and if you keep it you can buy the Warranty later. Do a search, there are basically two camps. Some will never go without it and/or had it save their ass and some (like me) never buy those things because we know how profitable they are and realize Dealers wouldn't push them so hard if they actually saved customers money. The car business isn't out to do you favors.
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Old 02-28-2016, 12:43 PM   #6
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Originally Posted by jawhitne View Post
He offered a 5yr/60000mi warranty that covers most everything but paint and Wheels/tires. The warranty cost me $2330 dollars.
Well, how long do you plan on keeping your Jeep? I bought the lifetime warranty back in 2013 because we plan on keeping it for at least 10+ years.

For every Chrysler vehicle I've ever owned, an extended warranty would have paid for itself by the time I sold it or traded it in. I did not want to take a chance on the Jeep. I figure it was like my homeowners insurance. I pay close to $2,000 per year on it for something that I hope I'll never have to use but I'm sure glad I have it if it is ever needed.

Here's the contact info for the dealer I bought mine from back in 2013. Since Hayes Jeep is a site sponsor I can post their contact information below. Tom took over the duties from forum member Noble, who I originally purchased mine from. The actual contact person at Hayes Jeep goes by the member name of tomwinkels here on the forum. I'm sure Tom will beat anyone's price if you mention that you're on the Wrangler forum. I heard recently that his current price is $2,315.

Tom Winkels
Hayes Jeep
Kalamazoo, Mi 49001
269-488-2080
[email protected]
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Old 02-28-2016, 02:55 PM   #7
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as others have pointed out, the warranty IS fully cancelleable. I'm guessing you rolled it into your monthly payment. Chrysler will probably cut you a check, which you can use to purchase a LIFETIME for less.
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Old 02-28-2016, 03:02 PM   #8
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Originally Posted by J33P4M3 View Post
as others have pointed out, the warranty IS fully cancelleable. I'm guessing you rolled it into your monthly payment. Chrysler will probably cut you a check, which you can use to purchase a LIFETIME for less.
Not if you financed it. If you financed the warranty in with the Jeep, Chrysler will send the refund directly to the lien holder, and it goes towards the principal portion of the loan. You cannot use the refund to cover your monthly payments until it runs out.
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Old 03-10-2016, 11:41 AM   #9
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Never ever buy any extended warranty (EW) from the dealer your purchased the vehicle from, unless you are well prepared to negotiate and have done your research first.

I purchased my 2013 Jeep Wrangler Sport in 2013 and purchased a life time EW at the end of 2014 and when my jeep already had 18K miles. From doing research in JF, I gathered a list of about 3 good companies where you could buy genuine MOPAR EW. After talking to all 3 I decided for Factory Plans (Bob Cline). He is a Jeep owner, no games type of person.

I purchased a Life time EW for $2700 which is a great price. But I will only recommend a Life time EW to a Jeep owner whom intents to keep their Jeep for a very long time. If you plan to sell, then get the 120K Miles EW. This will only add value to the buyer as all except the Life time EW are transferable the last time I checked.

I hope this help you and others

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Miami, FL
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Old 03-10-2016, 12:46 PM   #10
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I am interested to know if there is anyone who has made significant modifications to their Jeep has the extended warranty and has to file a claim?

I have a 3 1/2 suspension lift and am running 35s. I assumed that the first argument would be that nothing is covered due to modifications...
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Old 03-10-2016, 02:34 PM   #11
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For those that have the life time warranty, what happens to the factory warranty?
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Old 03-10-2016, 02:47 PM   #12
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Bought lifetime on my daughter 2016 two days ago for $2350.
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Old 03-10-2016, 02:48 PM   #13
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Originally Posted by Ramona Wrangler View Post
For those that have the life time warranty, what happens to the factory warranty?
The extended warranty begins when the factory warranty ends. For instance, if you have a warranty problem after you bought the lifetime warranty you do not have to pay the $100 or whatever deductible if the factory warranty is still in effect. It happened this way with ours.
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Old 03-10-2016, 07:27 PM   #14
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Originally Posted by RoadiJeff View Post
The extended warranty begins when the factory warranty ends. For instance, if you have a warranty problem after you bought the lifetime warranty you do not have to pay the $100 or whatever deductible if the factory warranty is still in effect. It happened this way with ours.
this answered my question clearly
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Old 03-10-2016, 08:33 PM   #15
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But, the benefits of lifetime maxcare like first day rental start immediately, just an FYI
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Old 03-11-2016, 05:56 PM   #16
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I'm looking at ext warranty purchase for m 16 HR. So far it is between the Chrysler Max Care 8yr plan and the lifetime plan. If I'm reading the plan correctly it sounds like the ext warranty will not add any additional coverage for the first 5 yr's as during this time the standard 5yr warranty that came with vehicle covers same parts as ext warranty. After the 5yr/60,000 mile standard plan ends then the ext warranty kicks in.

Does anyone know for warranty coverage to be granted do you have to be able to prove that all routine maintenance work on the Jeep is done at a Chrysler service dept?

If I do my own routine maintenance will I have problems trying to get a warranty repair done. I do not want to get caught by some type of loophole that allows Chrysler to fail to cover a repair.
Thanks
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Old 03-11-2016, 06:03 PM   #17
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Originally Posted by Sledder1 View Post
I'm looking at ext warranty purchase for m 16 HR. So far it is between the Chrysler Max Care 8yr plan and the lifetime plan. If I'm reading the plan correctly it sounds like the ext warranty will not add any additional coverage for the first 5 yr's as during this time the standard 5yr warranty that came with vehicle covers same parts as ext warranty. After the 5yr/60,000 mile standard plan ends then the ext warranty kicks in.

Does anyone know for warranty coverage to be granted do you have to be able to prove that all routine maintenance work on the Jeep is done at a Chrysler service dept?

If I do my own routine maintenance will I have problems trying to get a warranty repair done. I do not want to get caught by some type of loophole that allows Chrysler to fail to cover a repair.
Thanks
If you go that route, keep receipts and detailed records.
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Old 03-11-2016, 06:12 PM   #18
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First day rental is nice since you can use it for doing maintenance work too. Higher end dealerships provide one for free, not sure if Jeep does. Probably varies from dealer to dealer.
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Old 03-11-2016, 09:03 PM   #19
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Quote:
Originally Posted by Sledder1 View Post
I'm looking at ext warranty purchase for m 16 HR. So far it is between the Chrysler Max Care 8yr plan and the lifetime plan. If I'm reading the plan correctly it sounds like the ext warranty will not add any additional coverage for the first 5 yr's as during this time the standard 5yr warranty that came with vehicle covers same parts as ext warranty. After the 5yr/60,000 mile standard plan ends then the ext warranty kicks in.
The 5 yr/60,000 mile warranty is just for the powertrain. The basic warranty ends at 36 mo/36,000 miles. The Maximum Care Lifetime bumper-to-bumper covers everything except normal wear and tear items.

Click here for more info: Warranty Plans
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Old 03-11-2016, 10:02 PM   #20
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Thanks for the responses and link.
I usually never buy extended warranties but concerned about all the electronic gadgets in new wrangler.
Wife has said "we are getting the warranty" so now that I have my marching orders just need to pick which plan 7yr, 8yr or lifetime. We do not put many miles on, so still debating on which plan to pick.
Both staff at Jeep.com and at warranty direct site said warranty cost for all plans will increase 5% on April 1, so if anyone out there is looking at buying may want to do it before April 1.
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Old 03-12-2016, 02:24 AM   #21
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Lifetime Warranty is unlimited miles if I remember correctly?
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Old 03-12-2016, 05:31 AM   #22
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technically 999,999.
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Old 03-12-2016, 07:43 AM   #23
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Lifetime warranty is unlimited we paid monthly thru mopar interest free 24 months--2350.
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Old 03-12-2016, 07:45 AM   #24
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Quote:
Originally Posted by Sledder1 View Post
Both staff at Jeep.com and at warranty direct site said warranty cost for all plans will increase 5% on April 1, so if anyone out there is looking at buying may want to do it before April 1.
That's what Tom at Hayes Jeep told me as well recently. Their price is currently $2,315 for the lifetime with a $100 ded. but he said it will change in April.
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Old 03-12-2016, 08:12 AM   #25
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Just remember that a warranty covers manufacturing defects only. Not normal ware and tear. How would you show that your AC compressor stopped working after 7 years due to a manufacturing defect?
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Old 03-12-2016, 09:06 AM   #26
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Just remember that a warranty covers manufacturing defects only. Not normal ware and tear. How would you show that your AC compressor stopped working after 7 years due to a manufacturing defect?
Precisely the type question I've been trying to get answered for over a year. The contract says you'd be out of luck (unless there is an official compressor document out there that says it should last 8+ years), but some people are claiming it's more at the discretion of the dealer whether it gets approved (or perhaps FCA's whim). Either way, it sounds more like a gamble than peace of mind.

A "lifetime" service contract should cover normal wear and tear, that's why you're paying more for it. It's an exclusionary plan, and the contract already stipulates specific items that are not covered -- everything covered should be so for the vehicle's "lifetime" (however long you own it).

It would be one thing if the forum were flooded with users who have 10 years and 150,000 miles on their vehicles coming back to testify how the Maximum Care Lifetime plan covered their A/C compressor and transmission replacement, navigation head unit and amplifier, etc, etc. But most of the post are about how people just recently bought a plan, how inexpensive it is overall, and how they no longer have to worry about any service issues with their Wrangler.

In a few more years, they will likely change all the plans, or do away with them altogether for a while, just to make it more difficult to track how many claims are approved in the later years.

A lifetime service contract that doesn't cover the vehicle for as long as you own it is a paradox.
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Old 03-12-2016, 10:05 AM   #27
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Here's some more info on what is covered in the lifetime plan.

Quote:
Maximum Care is an exclusionary extended warranty, often referred to as a "Bumper-to-Bumper warranty" and as such if it's not excluded, it's covered. The only parts and labor not covered are:
  • Maintenance services and items used in such services.
  • Glass, plastic lenses.
  • Body and paint items, including soft trim.
  • Wear items such as manual clutch assembly, brake pads, shoes, rotors, drums and belts are not covered at any time.
  • Snow plows, winches and trailer hitches
Warranty Plans
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Old 03-12-2016, 10:09 AM   #28
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Here's some more info on what is covered in the lifetime plan.



Warranty Plans
That's an excerpt used as marketing material from a dealership who is selling the plans.
Read the contract in full if you want to be fully informed.
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Old 03-12-2016, 10:12 AM   #29
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That's an excerpt used as marketing material from a dealership who is selling the plans.
Read the contract in full if you want to be fully informed.
I have and it says that it is covered except for normal wear and tear components. Do you want me to list all 5000+ components that are covered by the Maximum Care Lifetime warranty?

Here's another link: What Is Covered By Mopar Maximum Care
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Old 03-12-2016, 10:17 AM   #30
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And if you prefer, here is a link direct from Chrysler about it:

Maximum Care Coverage

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