I dropped my jeep off at the dealership for service and it was stolen from there lot!!! They had no clue that it was gone until I called them to let them know it was not there.
Looking at the Instagram pic I'm amazed they didn't take more off the Jeep. You would think those 10A bumpers would fetch a pretty penny. Also shocked the top and doors are still on it.
Wondering, did you check your Jeep in, and hand the keys directly to the service advisor/manager?
Several times, I have seen someone (because they were in such a hurry??), just leave their vehicle with the keys in the ignition, and simply walk away. Or hand their keys to anyone who's just hanging around there in the morning.
When I dropped off the Jeep, it came off the flat bed and I saw an employee at the dealership who completed the paperwork. I then took the keys and handed them to the service manager after checking it in.
Everything you sign at the dealer states they are not responsible for theft, fire, act of God. That is why we have insurance. It sucks, but it is what it is. I'm curious if this was a night drop off or you had an appointment and dropped it off with the service folks.
Sums it up. Guess the legal position is the Dealership is the equivalent of a public parking lot, could have happened anywhere, including your closed garage... just the "degree of outrage." It's a liability shift to you and your insurance company. Hopefully your rates don't go up.
Kind of odd that they'd steal it in the first place (no offense). Weren't you running stock wheels? At least in October you were. Looks like they only took the wheels and tires. Not sure why they'd pick yours out of the lot of other JK's to steal unless like others said, they keys were in it.
They also took the 10A hood and red leather interior along with media console......
This is all that seemed to be missing with the stock wheels and TOYO tires
As for the dealership, if that really is their position, why would anyone leave a $30K-$40K with a bunch of morons who can't keep a vehicle reasonably safe.
They are saying hey we aren't responsible for anything but we will also over charge you for our low quality work as a bonus.
Something smells odd about the story as pointed out above. But I also do not trust dealerships as I've been burned in the past. Good luck restoring your vehicle.
Believe or not this happens all the time. And the busier the dealership the easier for it to happen. Dealerships have new cars stolen all the time and it takes weeks for them to realize it. They only do new/used car inventory once a month and they usually never do inventory on cars being serviced. So when they are stolen it takes awhile to realize it.
I didn't read the links. Did the dealership not have multiple security cameras? I can't even imagine a dealership these days not having cameras on every inch of their property. If they don't, they're a pretty stupid dealership.
Dealership had cameras and found from them that the the person(s) responsible hopped their fence, clipped their lock and drove off with the vehicle.....or so I've been told by the dealership. Have not yet been able to see the footage myself.
Bud , you are an innocent victim of the dealership
Buddy , you are an innocent victim of the dealership . Of course they are liable in full . You left the Jeep with them in good faith , and they have No Comprehension that you are Not Dumb . Because you are Not Dumb You Know that They Had your Jeep , and that's that . I usually don't recommend the vile lawyers because they are sneaky and will want some of your money , but in this case I highly recommend that you talk to a personal injury lawyer about your property loss . The dealership has plenty of insurance to pay for your loss ; the only reason they avoid that is because they don't want their insurance premiums to go up . ( I also recommend that you find an experienced independent Jeep mechanic as soon as possible , and avoid that dealership forever in the future .) ( By the way , Greece is my favourite European place , because of the people , food , and general coolness of it all .) :bop:
I worked security in a used auto auction lot while in college. Almost EVERY vehicle had the keys left in it. Drivers would come in all hours of the day to pickup cars, and it would have taken hours to check keys in and out for the hundreds of cars on the lot. That's why we had security, cameras, and a very good fence.
The only time I ever saw a vehicle without keys, was when a '91 Ferrari came through the auction. The management knew better than to leave that with the keys in it - we would have used that to do our security patrols!
around Roslyn, NY... it's out in LI... I also had bad experiences with this dealership ranging from the financial manager offering interest rate "discount coupons" for buying additional services and a service manager recommending a fuel injection service after only 6 months of ownership SMH!!
It is after all a catch 22. Posting images/data online and risk others learning your habits, travels and installs has me thinking of going off line or at least taking my build images off line (which has already been done)
Dealerships don't like bad news on TV about them. Call a local news station an see if they have one of those new shows that help people out when something like this happens. I worked for a large metro dealership and things like this did happen over the years, we usually just repaired the customer vehicle vehicle and took care of it, if the vehicle was stolen and never recovered we paid the customers deductible. But you do need to realize that the dealership is not responsible, unless it is proven to be an inside job by an employee. I can't even imagine a dealership leaving the keys in a vehicle in this day and time, they could be at fault if this is the case.
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