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Old 10-18-2019, 05:04 PM
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Warn Zeon 8s vs Zeon 10

I recently ordered a Quadratec Stealth 10k from theit tent sale a week ago. It arrived a few days later, but with an additional box. As I pulled into my driveway I was perplexed. Turns out, I not only received the Qtec Stealth, but also a Warn Zeon 8s without additional charge. How generous!

My dilemma.. obviously I want the Warn over the Qtec, but at 8k pulling power I'm a little concerned with certain situations in a medium-weight JKUHR. I'd rather do it right the first time and go with a 10s for peace of mind, but I'm unsure how necesarry that is. So here are my 2 options as I see it: 1. Sell both winches and buy a Zeon 10 (then sell the steel cable/roller and switch to synthetic - cheaper than the cost of Spydura) or 2. Sell the Qtec to fund a winch plate and keep the Zeon 8s.

My wheeling is pretty varietal with rock crawling and mud bogs mixed into overlanding/solo style trips. Let me know what you would do in my position.

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Old 10-18-2019, 05:07 PM   #2
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So they sent you an extra winch by mistake without charge and your question is which one should you keep ?

If that’s what happened, how about a third option: call up Quadratech, tell them they made a mistake, and offer to return what you did not pay for.

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Old 10-18-2019, 05:13 PM   #3
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Originally Posted by ZenWookie View Post
I recently ordered a Quadratec Stealth 10k from theit tent sale a week ago. It arrived a few days later, but with an additional box. As I pulled into my driveway I was perplexed. Turns out, I not only received the Qtec Stealth, but also a Warn Zeon 8s without additional charge. How generous!

My dilemma.. obviously I want the Warn over the Qtec, but at 8k pulling power I'm a little concerned with certain situations in a medium-weight JKUHR. I'd rather do it right the first time and go with a 10s for peace of mind, but I'm unsure how necesarry that is. So here are my 2 options as I see it: 1. Sell both winches and buy a Zeon 10 (then sell the steel cable/roller and switch to synthetic - cheaper than the cost of Spydura) or 2. Sell the Qtec to fund a winch plate and keep the Zeon 8s.

My wheeling is pretty varietal with rock crawling and mud bogs mixed into overlanding/solo style trips. Let me know what you would do in my position.
I would call Quadratec. They either know or will know shortly.
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Old 10-18-2019, 05:46 PM   #4
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Quote:
Originally Posted by ZenWookie View Post
I recently ordered a Quadratec Stealth 10k from theit tent sale a week ago. It arrived a few days later, but with an additional box. As I pulled into my driveway I was perplexed. Turns out, I not only received the Qtec Stealth, but also a Warn Zeon 8s without additional charge. How generous!

My dilemma.. obviously I want the Warn over the Qtec, but at 8k pulling power I'm a little concerned with certain situations in a medium-weight JKUHR. I'd rather do it right the first time and go with a 10s for peace of mind, but I'm unsure how necesarry that is. So here are my 2 options as I see it: 1. Sell both winches and buy a Zeon 10 (then sell the steel cable/roller and switch to synthetic - cheaper than the cost of Spydura) or 2. Sell the Qtec to fund a winch plate and keep the Zeon 8s.

My wheeling is pretty varietal with rock crawling and mud bogs mixed into overlanding/solo style trips. Let me know what you would do in my position.
3. None of the above (Correct Answer)

Call Quadratec and see how they want to proceed. Just because it was sent by mistake doesn't mean it's now yours.
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Old 10-18-2019, 06:28 PM   #5
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Obviously the Warn is a mistake and should be returned. No way it’s yours. Do the right thing.
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Old 10-18-2019, 07:18 PM   #6
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Why is it when companies mess up in favor of the person....the person feels entitled to keep something above and beyond what they paid for? But when the the customer is overcharged....the customer expects a refund? How one sided has this world become? I say keep the zeon....that way when they figure it out and you already sold it they'll take you to court to recoup what you stole from them....btw....I screen shotted your post just in case you decide to erase your admitted guilt....
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Old 10-18-2019, 08:22 PM   #7
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Originally Posted by ZenWookie View Post
I recently ordered a Quadratec Stealth 10k from theit tent sale a week ago. It arrived a few days later, but with an additional box. As I pulled into my driveway I was perplexed. Turns out, I not only received the Qtec Stealth, but also a Warn Zeon 8s without additional charge. How generous!

My dilemma.. obviously I want the Warn over the Qtec, but at 8k pulling power I'm a little concerned with certain situations in a medium-weight JKUHR. I'd rather do it right the first time and go with a 10s for peace of mind, but I'm unsure how necesarry that is. So here are my 2 options as I see it: 1. Sell both winches and buy a Zeon 10 (then sell the steel cable/roller and switch to synthetic - cheaper than the cost of Spydura) or 2. Sell the Qtec to fund a winch plate and keep the Zeon 8s.

My wheeling is pretty varietal with rock crawling and mud bogs mixed into overlanding/solo style trips. Let me know what you would do in my position.
That winch isn't yours.

You call Quadratec and you ask them how they want to arrange to pick it up or ship it back.

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Old 10-18-2019, 09:49 PM   #8
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@Quadratec you sent an extra winch to Bucks County, PA.


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Old 10-18-2019, 09:52 PM   #9
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no way this is real, if it is....then, damn
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Old 10-18-2019, 11:01 PM   #10
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Trolling???
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Old 10-19-2019, 06:27 AM   #11
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They know now.
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Old 10-19-2019, 09:55 AM   #12
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If that’s what happened, how about a third option: call up Quadratech, tell them they made a mistake, and offer to return what you did not pay for.
How I live my life and how I teach my kids too! We all make mistake why screw the guy who made this one.




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Old 10-19-2019, 02:01 PM   #13
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Obviously everyone’s response is correct, as I’m sure you’ve realized by now. So call or email and tell them the mistake.

But the question still remains, if you decide on a Zeon (now that you’ve let your fingers caress that exotic beauty it’s hard to think about going back to the fine-but-not-very-exciting Stealth, isn’t it?) should you get an 8S or a 10?

If you had a 2-door softtop I’d say 8S should be fine, being that’s about twice the pulling power of your rig’s weight.

But with the heaviest JK ever made, I think you need at least a 10. I also think you need synthetic line because... well, steel rope sucks in comparison. It really does; I’ve had both.

However, if you can’t afford a 10S right now, you can always buy a 10 and take back Coke bottles for a few months till you save up enough $$ for some nylon rope (doesn’t have to be Warn branded or any of the more expensive ones.) Then you’ll have what you know you’re always gonna want, a 10S.

However, if you start with an 8S, to my knowledge there’s no way to turn that into a 10S, so you’ll never have what you’re always gonna want.
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Old 10-19-2019, 06:48 PM   #14
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Quadratec sent me an “extra” box a couple of years ago.
The box arrived out of the blue. My wife actually wanted to know what I ordered this time.
I called them up and they apologized to me. Anyway, I sent the item back.

I think it was a rear cargo liner, not that that has any bearing on this.
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Old 10-19-2019, 08:49 PM   #15
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Agree with everyone else. Call them up and explain the mistake. Now I will add several years ago I bought a mesh dive bag with a big online/catalog dive company and received a BCD instead difference of over $300. I called them up and explained they quickly sent out the bag I originally ordered and stated I would have a call tag for the BCD and leave it on porch and it would be picked up. After a week I called again and they again stated same thing call tag out for BCD leave one porch. Never picked up so at that point I figured it was rightfully mine.


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Old 10-20-2019, 09:14 AM   #16
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yep gone silent, either embarrassed or troll, or just an asshat, lol
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Old 10-20-2019, 09:31 AM   #17
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Let me know what you would do in my position.
Call Q and let them know what happened, then say what I really want is the ZEON 12-S Platinum please.
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Old 10-20-2019, 11:15 AM   #18
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Maybe the OP was really GOD looking to see how many sinners frequent here.

Obviously, the right thing to do is call and see what they want to do. I have had situations where a company shipped the wrong item and in addition to replacing it with the correct item, told me to keep the original. Sometimes the cost of the return shipping and handling on their end is not worth it depending on the original item cost. With something this expensive, it is still probably in their favor to pay to ship it back.

The decision is ultimately yours but Karma is a bitch.....
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Old 10-20-2019, 01:36 PM   #19
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i was hoping it was quadratec setting a trap,lol or maybe looking to secretly reward those who would post the right thing to do
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Old 10-20-2019, 01:48 PM   #20
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Call Q and let them know what happened, then say what I really want is the ZEON 12-S Platinum please.
Now you're talking. Hold both of them hostage till they send out a 12S Platinum. Everybody wins! I like your thinking.
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Old 10-21-2019, 01:25 PM   #21
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I had something similar happen when I ordered mud tires for my quad. They ended up sending me two extra tires. They turned it into a major issue. But I did return the extra tires. I just felt like if I did not do what was right, something bad would happen when I was riding my quad.
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Old 10-21-2019, 03:22 PM
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Ha, some of these responses... well I do appreciate everyone's input and wisdom. I'm no troll, nor do I lack morals. In my research, I found that legally I'm not obligated to return the extra item as it was addressed to me. I'll admit I was influenced by a few friends/family to go this route and keep both.

As I waited for the CC charge to appear (never did) and chewed on this a little more, I agree. From a moral standpoint, as most of you stated, I am obligated. If this was Amazon or some other massive corporation, I honestly wouldn't care, but since some Qtec employee's job might be at risk and likely another customer is missing their order, I feel this is the right choice.

I've reached out to Qtec and escalated to Rob W. in hopes of returning both for a VR10s. I think that fits my needs perfectly for the price. Glad to see so many of you stick to your principles and convinced me not to be a greedy ****. Hope y'all have a nice Monday.
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Old 10-21-2019, 03:31 PM   #23
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Ha, some of these responses... well I do appreciate everyone's input and wisdom. I'm no troll, nor do I lack morals. In my research, I found that legally I'm not obligated to return the extra item as it was addressed to me. I'll admit I was influenced by a few friends/family to go this route and keep both.

As I waited for the CC charge to appear (never did) and chewed on this a little more, I agree. From a moral standpoint, as most of you stated, I am obligated. If this was Amazon or some other massive corporation, I honestly wouldn't care, but since some Qtec employee's job might be at risk and likely another customer is missing their order, I feel this is the right choice.

I've reached out to Qtec and escalated to Rob W. in hopes of returning both for a VR10s. I think that fits my needs perfectly for the price. Glad to see so many of you stick to your principles and convinced me not to be a greedy ****. Hope y'all have a nice Monday.
For what it's worth, you made the right decision. "Legal" deosnt always mean it's the right thing to do.

Cheers to you.

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Old 10-21-2019, 03:55 PM   #24
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Kudos to you...a clear conscience is worth it's weight in gold....
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Old 10-21-2019, 08:41 PM   #25
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Ha, some of these responses... well I do appreciate everyone's input and wisdom. I'm no troll, nor do I lack morals. In my research, I found that legally I'm not obligated to return the extra item as it was addressed to me. I'll admit I was influenced by a few friends/family to go this route and keep both.

As I waited for the CC charge to appear (never did) and chewed on this a little more, I agree. From a moral standpoint, as most of you stated, I am obligated. If this was Amazon or some other massive corporation, I honestly wouldn't care, but since some Qtec employee's job might be at risk and likely another customer is missing their order, I feel this is the right choice.

I've reached out to Qtec and escalated to Rob W. in hopes of returning both for a VR10s. I think that fits my needs perfectly for the price. Glad to see so many of you stick to your principles and convinced me not to be a greedy ****. Hope y'all have a nice Monday.


Good for you. Nobody wants bad Juju hanging over them.


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Old 10-21-2019, 09:24 PM   #26
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3. None of the above (Correct Answer)

Call Quadratec and see how they want to proceed. Just because it was sent by mistake doesn't mean it's now yours.
As a matter of law, you can keep it. It may be a pretty crappy thing to do, however.

I wouldn't feel comfortable about keeping it. Ethics and all.
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Old 10-21-2019, 10:13 PM   #27
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As a matter of law, you can keep it. It may be a pretty crappy thing to do, however.

I wouldn't feel comfortable about keeping it. Ethics and all.
I'm certainly not an expert, but I don't think that's correct. This couple thought something similar and it didn't work out too well for them.

https://www.nbcnews.com/news/us-news...arged-n1052141
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Old 10-21-2019, 11:19 PM   #28
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I'm certainly not an expert, but I don't think that's correct. This couple thought something similar and it didn't work out too well for them.



https://www.nbcnews.com/news/us-news...arged-n1052141
That's not the same thing at all.

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Old 10-22-2019, 09:06 AM   #29
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Good thing they saved $25K for lawyers.
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Old 10-22-2019, 08:22 PM   #30
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I'm certainly not an expert, but I don't think that's correct. This couple thought something similar and it didn't work out too well for them.

https://www.nbcnews.com/news/us-news...arged-n1052141
Yeah, bank errors are not the same. You're screwed if you do that.

But if a company mails you something you didn't order, you can keep it in most (perhaps all) states. Lots of precedent for it.
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