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Old 07-06-2015, 09:48 AM
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Quote:
Originally Posted by Tony2x67 View Post
Just wanted to add my thanks to Ryan and Extreme Terrain for the forum support. Just installed my Rugged Ridge hitch that ET delivered to my door before the other large online Jeep vendor could respond to my question about when would their hitch be released from backorder. I'll definitely be back for more...

On a side note -- Hey Rugged Ridge, why no sticker love? lol
Glad we could get you squared away on that order! I don't have any RR stickers to give, but if you PM me with your order number I'll get you out some XT stickers!

-Ryan

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Old 07-08-2015, 05:11 PM   #62
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Question about the discount...

I tried ordering a $56 item from the website, and was unable to (kept getting an error message because apparently it drop-ships from Canada), so called to place the order. Rep told me that the forum discount code I got from you couldn't be used, because discounts can't be applied to orders that are "less than a couple hundred bucks" and that my item didn't qualify. Is that true?

He said he would discount the shipping for me due to the trouble, but when I attempted to place the order online it told me at the time that there was no shipping charge, so I feel like he really didn't do anything for me. He ALSO told me that my credit card number is saved in the system from a previous order, and that it is not possible to have it removed. I am VERY uncomfortable with this - I don't care how encrypted he says it is... multiple major stores have had their "encrypted" information stolen recently, and card numbers compromised. I was quite unhappy with my experience today...

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Old 07-10-2015, 10:28 AM
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Quote:
Originally Posted by JKURubi14 View Post
Question about the discount...

I tried ordering a $56 item from the website, and was unable to (kept getting an error message because apparently it drop-ships from Canada), so called to place the order. Rep told me that the forum discount code I got from you couldn't be used, because discounts can't be applied to orders that are "less than a couple hundred bucks" and that my item didn't qualify. Is that true?

He said he would discount the shipping for me due to the trouble, but when I attempted to place the order online it told me at the time that there was no shipping charge, so I feel like he really didn't do anything for me. He ALSO told me that my credit card number is saved in the system from a previous order, and that it is not possible to have it removed. I am VERY uncomfortable with this - I don't care how encrypted he says it is... multiple major stores have had their "encrypted" information stolen recently, and card numbers compromised. I was quite unhappy with my experience today...
I'm really sorry to hear about that! I know which product(s) you're talking about. I'm working to figure out how we can change things with the shipping of that part. We stock some things from that manufacturer, but hose parts that are drop shipped from Canada do present an issue. I'll get it worked out!

The coupon codes I have should apply to everything we offer except a few companies like Weathertech that won't allow their stuff to be discounted. The coupon should have worked on that part.

We ship all orders over $75 for free, so the $56 item you ordered would have a shipping charge. That is why the rep you spoke with was able to discount that off.

If you PM me your order # I'll take a look at it and ensure that it's processing properly at the correct cost. I'll also see what I can do about your CC info being deleted. I'm not sure if I can get it out of there or not, but I'll see what I can do for you!

-Ryan
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Old 08-02-2015, 11:42 PM   #64
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ryan I sent you a message, made a few orders like to see if get forum code worked out to credit i didnt see this in time.
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Old 08-03-2015, 09:26 AM
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ryan I sent you a message, made a few orders like to see if get forum code worked out to credit i didnt see this in time.
I got your PM and responded! Let me know if you need anything else.

-Ryan
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Old 08-03-2015, 06:48 PM   #66
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Shameless post increase tactics.
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Old 08-18-2015, 07:42 AM   #67
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sent you a pm last week for the code. looking to purchase 3 items. thanks.
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Old 08-18-2015, 12:31 PM   #68
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Shameless post increase tactics.
Haha! Same!
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Old 08-22-2015, 02:42 PM   #69
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Want to purchase 6" Flairs. Is there an active discount code to save me a few bucks?
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Old 08-25-2015, 03:36 PM   #70
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I think Ryan at XT has disappeared. no replies since august 3rd. May want to look at a different vendor.
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Old 08-31-2015, 12:14 PM
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Quote:
Originally Posted by J-VoJeep View Post
sent you a pm last week for the code. looking to purchase 3 items. thanks.
Sorry for the delay! I PM'd you back. Let me know if you need anything else at all.

Quote:
Originally Posted by Burddog View Post
Want to purchase 6" Flairs. Is there an active discount code to save me a few bucks?
I'll shoot you a PM with a quote now!

Quote:
Originally Posted by J-VoJeep View Post
I think Ryan at XT has disappeared. no replies since august 3rd. May want to look at a different vendor.
Sorry for the delay in response. If anyone needs anything feel free to PM me and I'll get back to you ASAP!

-Ryan
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Toll Free: 800-988-4605 | Mon-Fri 10AM-6PM EST
Free Shipping on Orders Over $75!
PM me for our WranglerForum Discount Code (must have 25 posts)[COLOR=Red] or Price-Matching!
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Old 09-02-2015, 09:37 PM   #72
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This is awesome! Thanks!
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Old 09-07-2015, 11:08 AM   #73
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Originally Posted by XTRyan View Post

Sorry for the delay! I PM'd you back. Let me know if you need anything else at all.

I'll shoot you a PM with a quote now!

Sorry for the delay in response. If anyone needs anything feel free to PM me and I'll get back to you ASAP!

-Ryan
Looking to place an order today. PM sent
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Old 09-07-2015, 11:22 AM   #74
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Looking to order today as well....sent yyou a PM
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Old 09-12-2015, 10:38 PM   #75
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Looking to order sidesteps for my dad's 2015 JKU. PM'd for code
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Old 09-14-2015, 06:59 PM   #76
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Dang - I ordered side armor and had no idea about this, but then again I have not been logging into the site enough or have the post. The price was good anyways, but a discount would be cool too. I am looking at getting a new front bumper. I may need to be a post whore to get my count up.....
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Old 09-15-2015, 11:33 AM   #77
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Thanks Ryan, it was a smooth process ordering the parts I need (aside from my email screw up ).
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Old 09-18-2015, 05:22 PM   #78
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Need to get my post count up so I can get that code lol
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Old 09-28-2015, 10:08 AM   #79
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Looking to order a handful of items today. Would like to get the new WF code for a discount if possible. Thanks
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Old 09-30-2015, 12:33 PM   #80
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I got the post count up, need to get that code. Will send a PM with a list of items I am looking at getting.
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Old 11-02-2015, 12:12 PM   #81
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Is there a police and fire discount?
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Old 12-05-2015, 11:58 PM   #82
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still waiting to receive code. i want to order bumpers and winch.
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Old 12-07-2015, 08:29 AM   #83
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I need to get my post count up in order to get this discount
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Old 12-25-2015, 10:13 PM   #84
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Gonna have to get my post count up so I can spend these gift cards I got lol
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Old 12-31-2015, 06:58 AM   #85
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Old 12-31-2015, 11:23 PM   #86
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Shooting over a PM. Got a few things in my cart. Thanks.
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Old 01-05-2016, 12:45 AM   #87
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sent you a PM about the items I want to purchase. Hopefully, I'll hear back from you soon. I've been itching to get these for awhile.
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Old 01-28-2016, 07:51 PM   #88
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Well crap, had I known about these discounts for becoming a member I wouldn't have beat around the bush for so darn long. Ordered and received 5 Mammoth Boulder wheels a couple weeks ago...haha... Oh well...In about a week I'll be putting in another order through you guys, such a painless purchase for the wheels. Not to mention lightning fast shipping!!!!
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Old 02-09-2016, 10:07 PM   #89
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I had the code before but I lost it. If someone could pm me that would be awesome! About to order a lift
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Old 02-10-2016, 10:12 AM   #90
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Also need the code if possible...front n back bumpers here I come!

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