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Old 07-06-2016, 10:12 PM
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Where's Ryan?

PM'd him last week. Understand it was a holiday but I still haven't heard back from him. Anyone in contact with him? Would like to purchase something.

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Old 07-07-2016, 07:43 AM   #2
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What's up? He's always replied quickly for me.

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Old 07-07-2016, 08:52 PM   #3
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I had been wondering the same thing...
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Old 07-07-2016, 09:10 PM   #4
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After the multiple threads asking the same question you'd think SOMEONE from Extreme Terrain would reply even if not Ryan.
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Rubicon Shocks w/ 19/60 springs, 2.5" Teraflex BB lift w/ Superlift frt & rr adj track bars & Rancho CA bracket, NR 4x4 9/16" bolt kit
315/70R17 Goodyear Duratracs on Willys rims w/ 1.5" wheel spacers & 4.56 Yukon gears,Teraflex BRK frt & rr
Smittybilt XRC Side Armor, Drake locking hood latches
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Old 07-08-2016, 11:39 AM   #5
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I "chatted" with someone from Extreme Terrain using the chat feature on their web site and explained to them that several members on this forum where waiting for a reply from Ryan regarding a purchase. He told me that Ryan would respond shortly, but that was more than a week ago and I have not had any response.
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Old 07-09-2016, 11:50 AM
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Hopefully everything is ok. If so, not a good way to induce business.
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Old 07-12-2016, 09:38 AM   #7
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I called Extreme Terrain to see what the deal is. I have pm'd Ryan a few times looking to place an order. I spoke to a "sales representative" and explained that users on this forum are looking to place orders and Ryan has not replied to anyone since 6/20. Ryan has moved to a new position apparently and will no longer be supporting this forum (what I was told). The rep I spoke to said just call and they will offer a 5% discount. I don't know other users here, but I have gotten better pricing from Ryan in the past. I am going to try another vendor here on the forum. It's a shame because XT is so close, I got parts quickly and Ryan always gave the best price...
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Old 07-12-2016, 09:53 AM   #8
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Glad to hear Ryan is doing fine... unless the reply is corporate speak for he was
"relocated." (ie fired). Hope not. To bad they don't have someone servicing the forum.
Wish Ryan would have given us a good buy
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Rubicon Shocks w/ 19/60 springs, 2.5" Teraflex BB lift w/ Superlift frt & rr adj track bars & Rancho CA bracket, NR 4x4 9/16" bolt kit
315/70R17 Goodyear Duratracs on Willys rims w/ 1.5" wheel spacers & 4.56 Yukon gears,Teraflex BRK frt & rr
Smittybilt XRC Side Armor, Drake locking hood latches
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Old 07-12-2016, 01:22 PM   #9
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Hey Guys - I apologize about the inconvenience and delay. Due to the move along with some severe site issues that we were experiencing here I just got back online here today. I have a few (100+ PM's that I'm going to working through as fast as possible)

Thanks for your patience.

Ryan
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Old 07-27-2016, 07:25 PM   #10
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Has anyone got a response yet? Sent one in few days ago befor seeing this thread

He might still be buried in PMs
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Old 08-02-2016, 02:45 PM   #11
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Anyone heard anything ? I'm ready to purchased my rear bumper . Sent PM over a week ago but haven't heard anything .
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Old 08-02-2016, 02:49 PM   #12
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Anyone heard anything ? I'm ready to purchased my rear bumper . Sent PM over a week ago but haven't heard anything .
Ya, looks like after a brief return visit he's gone again. 7-19-16 was his last visit.
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Rubicon Shocks w/ 19/60 springs, 2.5" Teraflex BB lift w/ Superlift frt & rr adj track bars & Rancho CA bracket, NR 4x4 9/16" bolt kit
315/70R17 Goodyear Duratracs on Willys rims w/ 1.5" wheel spacers & 4.56 Yukon gears,Teraflex BRK frt & rr
Smittybilt XRC Side Armor, Drake locking hood latches
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Old 08-02-2016, 05:06 PM   #13
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Ya, looks like after a brief return visit he's gone again. 7-19-16 was his last visit.
About to just order my stuff..

Any other vendors offer a good %off for members?
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Old 08-02-2016, 05:09 PM   #14
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About to just order my stuff..

Any other vendors offer a good %off for members?
Northridge will give you 10%, but you pay shipping under $70. Quadratec will give you 5%, sometimes more, and free fed ex ground regardless of order amount.
Sorry, Ryan, but no ones home at your end
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Rubicon Shocks w/ 19/60 springs, 2.5" Teraflex BB lift w/ Superlift frt & rr adj track bars & Rancho CA bracket, NR 4x4 9/16" bolt kit
315/70R17 Goodyear Duratracs on Willys rims w/ 1.5" wheel spacers & 4.56 Yukon gears,Teraflex BRK frt & rr
Smittybilt XRC Side Armor, Drake locking hood latches
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Old 08-02-2016, 06:09 PM   #15
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Northridge will give you 10%, but you pay shipping under $70. Quadratec will give you 5%, sometimes more, and free fed ex ground regardless of order amount.
Might try Northridge.. donno if they have my stuff tho..

Quadratec does.. but they are hit or miss on delivery times
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Old 08-03-2016, 02:14 PM   #16
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Give them a call , that's what i did and got my 5% off . Bumper on its way .

Good luck
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Old 08-03-2016, 09:24 PM   #17
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Give them a call , that's what i did and got my 5% off . Bumper on its way .

Good luck
You mean this thing can call people as well?
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Old 08-04-2016, 10:54 AM   #18
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I just saw there 2 piece hardtop.That thing looks bad azz
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Old 08-04-2016, 11:03 AM   #19
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I just saw there 2 piece hardtop.That thing looks bad azz
Whose 2 piece hardtop? XT?
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Rubicon Shocks w/ 19/60 springs, 2.5" Teraflex BB lift w/ Superlift frt & rr adj track bars & Rancho CA bracket, NR 4x4 9/16" bolt kit
315/70R17 Goodyear Duratracs on Willys rims w/ 1.5" wheel spacers & 4.56 Yukon gears,Teraflex BRK frt & rr
Smittybilt XRC Side Armor, Drake locking hood latches
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Old 08-04-2016, 11:13 AM   #20
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Old 08-05-2016, 05:33 PM   #21
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You mean this thing can call people as well?
Yes Sir ..... Order it on Wednesday and received it today . I was shock .
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Old 08-17-2016, 07:55 AM   #22
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does anyone know the promo code for the 5% discount at Quadratec? i am ordering AEV wheels and tires. so it will help significantly. thanks,
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Old 08-17-2016, 08:28 AM   #23
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There is no code that I am aware of. Need to get a PO created in their system then call in to pay. The contact person is Rick Rotondo.
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Old 08-18-2016, 06:42 AM   #24
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I ordered a bumper with a tire carrier a while back. Received the bumper itself, but on the shipping notice for the tire carrier (separate package) UPS started a loss claim and said they ended up with just an empty box and the carrier itself was lost. No biggie, right? We'll just get a different tire carrier and Extreme Terrain will handle the loss claim with UPS, since that's how these things work. Extreme Terrain said as much, and then disappeared off the face of the freaking planet. We were told they'd ship out a new tire carrier, but we've heard nothing since. They have our money, and we have an unusable bumper with no tire carrier. This customer service is awful.
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Old 08-23-2016, 07:40 PM   #25
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Anyone heard anything ? I'm ready to purchased my rear bumper . Sent PM over a week ago but haven't heard anything .

Yeap, same here. Ready to order bumper! Ryan, where you at buddy?!!
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Old 08-24-2016, 08:26 PM   #26
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Yeap, same here. Ready to order bumper! Ryan, where you at buddy?!!
I had to call to get a discount and placed my order over the phone. The person who helped never heard of Ryan.
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Old 09-05-2016, 08:32 AM   #27
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Sal Carilla (Extreme Terrain)
Sep 4, 11:57 AM EDT

Hello,

Thank you for contacting us! I am not sure if you have seen on our webpage and youtube channel, Ryan has been extremely busy lately. Between the $10,000 jeep giveaway, the build we did for a police officer that was harmed in the line of duty, and a few jeep events along the way, which video coverage will be posted of soon. I apologize him not answering recently
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Old 09-21-2016, 09:10 PM   #28
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Where's XTRYAN??
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Old 09-22-2016, 12:32 PM   #29
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Where's XTRYAN??
See the previous post for that answer
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Old 09-24-2016, 10:55 AM   #30
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Looks like XTJake has taken over for Ryan now and is posting regularly.

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