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Old 01-05-2020, 09:48 AM
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anyone still work at quadratech support?

I ordered a trail flag setup and received a firefly CB antenna setup.

I opened a ticket almost a week ago and 2 days ago someone responded. Not a PEEP after that.

I want my correct order. 2nd issue in a row taking 2 weeks to solve.

I can dispute with my credit card company by Tuesday if needed.

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Old 01-05-2020, 10:16 AM   #2
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anyone still work at quadratech support?

Give them a call on Monday, from my experience they are pretty good about handling CS.

Everyone is not Amazon. I had to return a cooler I bought from what I thought was a reputable company. It was return delivered on Dec 11th and still today no credit back to my CC. With the holidays I’ve been very busy, but I need to call them tomorrow.

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Old 01-05-2020, 11:24 AM
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Quote:
Originally Posted by Leadnut View Post
Give them a call on Monday, from my experience they are pretty good about handling CS.

Everyone is not Amazon. I had to return a cooler I bought from what I thought was a reputable company. It was return delivered on Dec 11th and still today no credit back to my CC. With the holidays I’ve been very busy, but I need to call them tomorrow.


Did last time and still a pain.
LOL, why I shop Amazon so much. Their CS ruined it for everyone.


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Old 01-06-2020, 02:26 PM   #4
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Quote:
Originally Posted by DIRT BOY View Post
I ordered a trail flag setup and received a firefly CB antenna setup.

I opened a ticket almost a week ago and 2 days ago someone responded. Not a PEEP after that.

I want my correct order. 2nd issue in a row taking 2 weeks to solve.

I can dispute with my credit card company by Tuesday if needed.
Hello,

I am very sorry to see this. Can you please send me a PM and I would be happy to look into this. Please include your name order number and what is going on.

Thank you!
Hailey
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Old 01-06-2020, 03:03 PM
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Well for now, Hailey seems to be taking care of things. Guess we will see. But by go to vendor for Jeep parts, may no longer be Quadratech with recent screw ups. Looks like I am not the only one.


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