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Old 05-16-2017, 05:32 AM
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TheGreatGrapeApe's Avatar
Join Date: Jun 2012
Location: Calgary, Alberta
Posts: 1,091
Question Something wrong with Quadratec & Paypal for Candian orders ?

One of these things is not like the others...

Other sites, including foreign (overseas) / foreign language sites, I can input my PayPal info and proceed to checkout, where I usually find the shipping charges, if any.
Qtec site says it'll display shipping at the 'confirm order' page, yet at the confirm order page it just wants address and phone # format changes... despite PayPal automatically working elsewhere dozens of times for over a decade.

Once edits are done [ including manually toggling Country to Canada and re-editing my phone number as xxx-xxx-xxxx instead of PayPal's (xxx) xxx-xxxx ] submit again and now get an additional error regarding "item-state" and to call in without any indication of what offending field or item.

Items in basket are 2 x Alpine Cam Harness ALP-HRN-CAMCH and 1 x Ball cap and a key fob cover ( to make order above shipping threshold since 1 harness is $5 shipping but 2 was $12 ? )

* Could not resolve error, ordered from another vendor (whom I hadn't bought from previously either), then proceeded straight to checkout without formating details, automatically populated PayPal info, no added shipping costs, click done.

BTW it was not Amazon, who also had it for same price w/ no shipping charge.

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Old 05-16-2017, 07:41 AM   #2
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Join Date: Oct 2010
Location: West Chester, PA
Posts: 2,456
Hi there,

Sorry to see this. The error you are receiving is due to one of the items in your cart not being able to ship outside the US. Some manufacturers, such as JW Speaker, Alpine, and a couple others have restrictions on where their products can ship. I do apologize for any confusion.

With regard to the order process with PayPal our system is a bit different and I do apologize for that. I will pass this on to my web team for review.

For any future quotes please feel free to PM me, call us at 1-610-701-3336 or email Rob at: [email protected]. We can provide a quote, stock, ETA, and if there is a restricted item on the order.

Thanks and have a great day!

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