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Old 10-17-2016, 02:26 PM
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Join Date: Oct 2014
Location: Charlotte, NC
Posts: 20
Wheel Availability

I ordered 5 of the Quadratec brand Baja Xtreme Wheels in 17x9 back in July. I was originally told they were back ordered, but would ship by the end of August. I needed new tires and I was willing to wait a month. After August came and went I had to go ahead and get new tires and mount them on my old wheels knowing that whenever my new wheels would come in, I would have to pay to have them mounted again.

I'd call every couple weeks to check on the status and was told mid to late October. After calling today, all I was given was no ETA. I asked the rep if he could give me any additional information or let me speak with someone who could give me a better idea of when I could actually expect my wheels. I was told he could transfer me to customer service who would tell me the same thing.

I've ordered a lot from Quadratec in the past and have typically been pretty pleased with their service, but this seems a little ridiculous. After 11 weeks, I should have some idea of when I will actually get my wheels. They aren't a very unique design, so if it wasn't for the gunmetal finish that I want, I would have bought something else a long time ago.

Is there anyone I can talk to that can tell me what is taking so long or a realistic date when I can expect the wheels to ship?

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