Horrible Experience in Fayetteville, NC Hendrick chrysler jeep - Jeep Wrangler Forum
Jeep Wrangler Forum

Go Back   Jeep Wrangler Forum > WF Local > WF Local Forums for Your Region and State > South Carolina Jeep Forum

Join Wrangler Forum Today

Thread Tools

Please support our sponsors and let them know you heard about them on WranglerForum.com
Old 02-16-2016, 09:43 AM
Thread Starter
tarpon4me's Avatar
Join Date: May 2014
Location: Florence, SC
Posts: 516
Horrible Experience in Fayetteville, NC Hendrick chrysler jeep

I wanted to share the horrible experience my family and I had at this dealership Sunday afternoon. I want to explain the entire story and encourage all of you to share this story so no one else will have to experience the nonsense we did.

So, we call Saturday morning and speak to a lady I won't mention on here. We explain what we are looking for and ask about a few of the jeeps on their website. She said they had about 10 or so jeeps in the 15K price range we were looking at and to stop by Sunday afternoon. She made an appointment for us and everything. So we drive up to the dealership Sunday afternoon, 2 hours drive one way. We walk in the door and when we start asking about looking at the jeeps we were told were on the lot, we got a blank stare. We drove two vehicles up (one of them was my son's trade in, as this was meant to be his first jeep and his very first vehicle in his name.) Wasted time, money, fuel, and a very special holiday with a very special lady.

They made no attempt to locate any other applicable jeeps in our price range at other locations, weren't assertive in even trying to up sale a jeep to my son. They are suppose to send a check for my fuel expenses, but i've not heard anything from them.
The customer is clearly not the focus at this facility and I hope you all will consider alternate locations for your jeep needs. Really sad.

2014 JK Sahara

tarpon4me is offline   Quote

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

All times are GMT -5. The time now is 11:30 PM.

Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2019, vBulletin Solutions, Inc.
Search Engine Optimization by vBSEO 3.6.1
User Alert System provided by Advanced User Tagging v3.1.0 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.
vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2019 DragonByte Technologies Ltd.

Jeep®, Wrangler, Liberty, Wagoneer, Cherokee, and Grand Cherokee are copyrighted and trademarked to Chrysler Motors LLC.
Wranglerforum.com is not in any way associated with the Chrysler Motors LLC