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View Poll Results: What do you think about the anticipated pricing?
What I thought I’d pay, when can I buy them?! 0 0%
This is reasonable compared to the other options available and their features 1 25.00%
More than I thought, might considering buying 3 75.00%
Way too expensive, I won’t buy them 0 0%
Voters: 4. You may not vote on this poll

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Old 06-25-2019, 03:21 PM   #301
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Originally Posted by USMCmike View Post
While I personally am not pleased with the quality (and some design choices) of the doors, I will say this about Bestop: Their customer service, in the end, is upstanding.

They worked with me on the phone to try to deal with the fit issues and were honest about design flaws in the process and some quality issues.
They offered to send a replacement door if we could not work through the fitment issues.
They apologized and sent not only the missing mirror mount kit, but also a FREE set of mirrors.
Finally, after I was just not satisfied with the overall experience and series of issues, they voluntarily issued me a full refund and told me to keep the doors.
That is a company that stands behind it's reputation. Credit where credit is due.

That's outstanding customer service. I think you did the best you could to try to make it work and it looks like they probably felt that way too.


Hopefully, some of these issues get worked out in the next version. That being said, I rarely see any aftermarket wrangler products get revisions.

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Old 06-25-2019, 03:28 PM   #302
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What? They gave you a refund and you kept the doors? Wow man. You don’t really hear of that. That’s pretty cool considering the cost. Smart move though. I’m still waiting on uppers they come tomorrow. That goofy mirror adaptor comes Thursday. I will update once I have them. So far the lowers are perfect for me. I have been running bestop soft doors for 3 years and they are awesome. I took out my carpet soon after I bought the Jeep new so a few leaks I am fine with. They are what they are “soft doors” but these core doors def are an upgrade.
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Old 06-26-2019, 06:39 AM   #303
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USMCmike
That's great news for you! Now you have a set of doors that are definitely worth a lot more then you paid for them

That doesn't change the fact that they aren't worth near the price that the rest of us have to pay.

Bestop promotional video states that the core door "provides a perfect fit" and "seals your vehicle from the elements" as well as being "a 4 season door system that's ready to adapt to any condition in just a moments notice".

If they delivered on those promises I'd come up with the money to pay what they're asking for them.

So thank you for your detailed review of the doors and for saving me a bunch of $$$.
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Old 06-26-2019, 07:09 AM   #304
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Does anyone know if the uppers are available in Oak Tan? I have an nx glide top in oak tan and factory half doors.

I don't see that as an option and pm'd Cassie already but haven't received a response yet. Thanks.
Cassie mentioned in another thread (maybe earlier in this one, IDK) that Bestop had no plans to offer them in colors at this time.
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Old 06-26-2019, 07:25 AM   #305
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USMCmike
That's great news for you! Now you have a set of doors that are definitely worth a lot more then you paid for them

That doesn't change the fact that they aren't worth near the price that the rest of us have to pay.

Bestop promotional video states that the core door "provides a perfect fit" and "seals your vehicle from the elements" as well as being "a 4 season door system that's ready to adapt to any condition in just a moments notice".

If they delivered on those promises I'd come up with the money to pay what they're asking for them.

So thank you for your detailed review of the doors and for saving me a bunch of $$$.
This is the real problem - they're claiming these are a replacement for factory doors and pricing them to match. Unless a LOT more people chime in to discuss how leak-free their core doors are, they certainly don't seem to be "a 4 season door system".
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Old 06-26-2019, 09:59 AM   #306
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Cassie mentioned in another thread (maybe earlier in this one, IDK) that Bestop had no plans to offer them in colors at this time.
Darn. Thanks for taking the time to reply
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Old 06-26-2019, 10:01 AM   #307
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As interesting as these doors are, I agree that the price os absolutely ridiculous, especially since they don't seem to be meeting the hype. This is not the type of thread a company hopes for.

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Old 06-26-2019, 12:33 PM   #308
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It's sad that they release products knowing about design and fit issues, especially considering they have some great products. Like with the trektop pro that they ended up having to redesign.

I'm glad I canceled my preorder.

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Old 06-26-2019, 12:40 PM   #309
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Just got my uppers in. While they didn’t exactly slide right in place: one side flush the other almost flush I imagine they will in time. Haven’t had time to play with them. However they close nicely and I am seeing the door seals align pretty perfectly. I see minimal light through these and only see a bit of light between where the upper meets the lower. Will update after it rains which means anytime now. One question for bestop. What color fabric matches perfect with the uppers? My OEM tip is not matching to great. Would like to get a top that has the same color and fabric type.
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Old 06-26-2019, 12:53 PM   #310
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Just got my uppers in. While they didnâ€t exactly slide right in place: one side flush the other almost flush I imagine they will in time. Havenâ€t had time to play with them. However they close nicely and I am seeing the door seals align pretty perfectly. I see minimal light through these and only see a bit of light between where the upper meets the lower. Will update after it rains which means anytime now. One question for bestop. What color fabric matches perfect with the uppers? My OEM tip is not matching to great. Would like to get a top that has the same color and fabric type.
It's the twill cloth that comes on the premium oem tops or by selection on all of the bestop tops.

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Old 06-26-2019, 02:28 PM
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Hey all,

We are seeing only a handful of customers, out of all the ones we have produced, have issues. We are working with these individuals to get everything corrected to theirs and our satisfaction. We always stand behind our products, and want you the customer to be as excited to use them as we are to make them. Please feel free to reach out for any questions.

Unfortunately we wont be doing any color uppers at this time.

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Old 06-26-2019, 03:04 PM   #312
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Hey all,

We are seeing only a handful of customers, out of all the ones we have produced, have issues. We are working with these individuals to get everything corrected to theirs and our satisfaction. We always stand behind our products, and want you the customer to be as excited to use them as we are to make them. Please feel free to reach out for any questions.

Unfortunately we wont be doing any color uppers at this time.

CassieAtBestop
Cassie,
These doors need to have some way to adjust at the hinges to work with manufacturing tolerances. I had to open up the hinge mounting holes in the doors to keep them from hitting the body at the lower rear corners on my Jeep. I think this would solve most fitment problems.
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Old 06-28-2019, 06:45 AM   #313
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I have installed the uppers as well as the mirrors using the puck flux capacitor all went fine. I see only a slight gap of light between where the upper meets the lower and during yesterday’s heavy rainstorm only a small amount got in the vehicle. I can get the gap to go away by loosening the mirror a little as I have it to tight which sandwiches the rods going into the lowers. These are really nice. I like the quality of the twill so much that I ordered the twill replacement top which is due to arrive today.
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Old 06-28-2019, 07:45 AM   #314
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Originally Posted by [email protected] View Post
Hey all,

We are seeing only a handful of customers, out of all the ones we have produced, have issues. We are working with these individuals to get everything corrected to theirs and our satisfaction. We always stand behind our products, and want you the customer to be as excited to use them as we are to make them. Please feel free to reach out for any questions.

Unfortunately we wont be doing any color uppers at this time.

CassieAtBestop
I can attest to the lengths Bestop will go to please customers. The lead designer for the core doors reached out to me this week after reading my review. My review was extremely positive, but I did mention some fitment issues I was experiencing. He spent over an hour and a half last night, after normal working hours, walking me through the adjustment of one of my doors so that it fit on MY Jeep better. Literally stayed on the phone as I performed each step, exchanging picture examples the whole way. I mean who does that? What other product have you bought where the designer of the product personally calls to help a few people that may be having issues. It makes perfect sense to me that a vehicle produced for over 10 years by humans is going to have some differences now and then and there's no way to create an aftermarket door that is going to drop on perfectly on every Jeep. Some adjustments may be necessary (I would recommend that Bestop put that in print going forward, so people understand). I'm sure they have to make adjustments at the factory for some full doors as they are attached. They didn't rush the core doors to the marketplace. He told me they've been working on them for 3 years. My door is fitting a lot better now and if I removed the door sill guard, I expect it would be about perfect. So, if you are the rare person that has some fitment issues, talk to Bestop, they will go out of there way to help. These doors and Bestop are amazing!
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Old 06-28-2019, 02:39 PM   #315
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Originally Posted by ChrisCraw View Post
I can attest to the lengths Bestop will go to please customers. The lead designer for the core doors reached out to me this week after reading my review. My review was extremely positive, but I did mention some fitment issues I was experiencing. He spent over an hour and a half last night, after normal working hours, walking me through the adjustment of one of my doors so that it fit on MY Jeep better. Literally stayed on the phone as I performed each step, exchanging picture examples the whole way. I mean who does that? What other product have you bought where the designer of the product personally calls to help a few people that may be having issues. It makes perfect sense to me that a vehicle produced for over 10 years by humans is going to have some differences now and then and there's no way to create an aftermarket door that is going to drop on perfectly on every Jeep. Some adjustments may be necessary (I would recommend that Bestop put that in print going forward, so people understand). I'm sure they have to make adjustments at the factory for some full doors as they are attached. They didn't rush the core doors to the marketplace. He told me they've been working on them for 3 years. My door is fitting a lot better now and if I removed the door sill guard, I expect it would be about perfect. So, if you are the rare person that has some fitment issues, talk to Bestop, they will go out of there way to help. These doors and Bestop are amazing!
You make a good point, JKs were in production for over ten years, and yeah, they were built by humans. Of course the hinges will require adjustment. But the dimensions of the doors hasn't changed. Why, in your opinion, would it be difficult to design an aftermarket door using factory dimensions that haven't changed in a decade? I'm sure they had access to factory half doors from which to pull dimensions and copy mounting holes for the hinges and latches. Speaking as an engineer, this doesn't seem that difficult.

It's great that Bestop is reaching out personally to help people. They have an outstanding CS team. Most here will attest to that.

As Rammer mentioned, something as simple as oversized holes for the hinges to allow for some adjustments is probably all they need. I'm honestly surprised they didn't plan for that.

What worries me is the problem Mike was seeing with the bottom of the door actually warped out from the body of the Jeep. Factory doors don't have that problem. That's a fit issue that is completely unacceptable considering they've priced these comparable to factory halves and they're describing them as 4 season ready. I'm not sure how people are supposed to adjust that warpage out.

I'm happy that I didn't sell my factory halves for these, because I was ready to when they were announced. At this price point there shouldn't be any compromises in a "4 season door".
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Old 06-28-2019, 03:54 PM   #316
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Got the top on. This looks pretty sick together. The top kicked my ass putting it on in the sun all day. It was all my fault. One window refuses to go all the way in but I’m thinking it will stretch.
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Old 06-28-2019, 06:48 PM   #317
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I have installed the uppers as well as the mirrors using the puck flux capacitor all went fine. I see only a slight gap of light between where the upper meets the lower and during yesterday’s heavy rainstorm only a small amount got in the vehicle. I can get the gap to go away by loosening the mirror a little as I have it to tight which sandwiches the rods going into the lowers. These are really nice. I like the quality of the twill so much that I ordered the twill replacement top which is due to arrive today.
Very nice yeah I did the same thing got the twill uppers and took off my standard sunrider top and ordered the twill. Looks so much better

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Old 06-28-2019, 07:42 PM   #318
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Originally Posted by Gary2173 View Post
I have installed the uppers as well as the mirrors using the puck flux capacitor all went fine. I see only a slight gap of light between where the upper meets the lower and during yesterday’s heavy rainstorm only a small amount got in the vehicle. I can get the gap to go away by loosening the mirror a little as I have it to tight which sandwiches the rods going into the lowers. These are really nice. I like the quality of the twill so much that I ordered the twill replacement top which is due to arrive today.
Very nice yeah I did the same thing got the twill uppers and took off my standard sunrider top and ordered the twill. Looks so much better

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Yes sir. So far I’m really happy with these. Sucks some folks have had issues I’m just not really seeing them guess I lucked out. I got my top straightened out by releasing the front latches and then releasing the rear and then putting the window on that way zipping it first seem pretty tight so I imagine the cloth will loosen up. As far as the doors mine are straight. I can tell you if you tighten the OEM mirrors too much you will have a heck of a time taking the uppers off.
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Old 06-29-2019, 07:27 AM   #319
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Originally Posted by USMCmike View Post
While I personally am not pleased with the quality (and some design choices) of the doors, I will say this about Bestop: Their customer service, in the end, is upstanding.

They worked with me on the phone to try to deal with the fit issues and were honest about design flaws in the process and some quality issues.
They offered to send a replacement door if we could not work through the fitment issues.
They apologized and sent not only the missing mirror mount kit, but also a FREE set of mirrors.
Finally, after I was just not satisfied with the overall experience and series of issues, they voluntarily issued me a full refund and told me to keep the doors.
That is a company that stands behind it's reputation. Credit where credit is due.
I am sorry that you had these issues, I was going to buy OEM halfs for my JK, but decided to wait for these. After reading your posts, I went ahead and ordered factory half's.
Although I like the core doors, I'm not willing to deal with the poor fitment, and leaking.
I use the fabric doors in the summer(carpets are out), and expected them to leak because of what they are, but I love them!!!
They are the most convenient add-on I've done to my JK
That said, I wanted the half's for year round use, and unfortunately the core's don't seem to fit that application,,,, just yet. maybe after the growing pains are over, I'll try again.
For now, I'm diggin' my OEM halfs. They're at the body shop now, getting a bath in gecko pearlcoat

Again, thanks much for taking the time to share.






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Originally Posted by Gary2173 View Post
Got the top on. This looks pretty sick together. The top kicked my ass putting it on in the sun all day. It was all my fault. One window refuses to go all the way in but I’m thinking it will stretch.
I was just gonna tell ya how to hook those windows up, but I see you figured it out.
You JK looks awesome
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Old 07-01-2019, 03:18 PM
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Glad we got you taken care of and you are happy with your fitment!

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Quote:
Originally Posted by ChrisCraw View Post
I can attest to the lengths Bestop will go to please customers. The lead designer for the core doors reached out to me this week after reading my review. My review was extremely positive, but I did mention some fitment issues I was experiencing. He spent over an hour and a half last night, after normal working hours, walking me through the adjustment of one of my doors so that it fit on MY Jeep better. Literally stayed on the phone as I performed each step, exchanging picture examples the whole way. I mean who does that? What other product have you bought where the designer of the product personally calls to help a few people that may be having issues. It makes perfect sense to me that a vehicle produced for over 10 years by humans is going to have some differences now and then and there's no way to create an aftermarket door that is going to drop on perfectly on every Jeep. Some adjustments may be necessary (I would recommend that Bestop put that in print going forward, so people understand). I'm sure they have to make adjustments at the factory for some full doors as they are attached. They didn't rush the core doors to the marketplace. He told me they've been working on them for 3 years. My door is fitting a lot better now and if I removed the door sill guard, I expect it would be about perfect. So, if you are the rare person that has some fitment issues, talk to Bestop, they will go out of there way to help. These doors and Bestop are amazing!
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Old 07-02-2019, 11:45 AM
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Hey All, two videos you might find helpful with these doors:

Prepping Bestop Core Doors to paint:

Installing Bestop Core Doors for JK Wrangler:

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Old 07-02-2019, 03:31 PM   #322
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Hey All, two videos you might find helpful with these doors:

Prepping Bestop Core Doors to paint: https://youtu.be/9l7Ln8ULssg

Installing Bestop Core Doors for JK Wrangler: https://youtu.be/DU9M1sTWAb4

CassieAtBestop



Great videos. The ease of putting on the uppers is the main reason I'd consider moving to these from the strike force zebra doors. Those doors have several knobs, bolts and spacers to install for the upper. Night and day.
Looks like they close up much better than my old bestop element doors too.
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Old 07-03-2019, 08:11 AM   #323
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You make a good point, JKs were in production for over ten years, and yeah, they were built by humans. Of course the hinges will require adjustment. But the dimensions of the doors hasn't changed. Why, in your opinion, would it be difficult to design an aftermarket door using factory dimensions that haven't changed in a decade? I'm sure they had access to factory half doors from which to pull dimensions and copy mounting holes for the hinges and latches. Speaking as an engineer, this doesn't seem that difficult.

It's great that Bestop is reaching out personally to help people. They have an outstanding CS team. Most here will attest to that.

As Rammer mentioned, something as simple as oversized holes for the hinges to allow for some adjustments is probably all they need. I'm honestly surprised they didn't plan for that.

What worries me is the problem Mike was seeing with the bottom of the door actually warped out from the body of the Jeep. Factory doors don't have that problem. That's a fit issue that is completely unacceptable considering they've priced these comparable to factory halves and they're describing them as 4 season ready. I'm not sure how people are supposed to adjust that warpage out.

I'm happy that I didn't sell my factory halves for these, because I was ready to when they were announced. At this price point there shouldn't be any compromises in a "4 season door".
I am not an engineer, so my opinions aren't based on science, but I would think they did make the core doors according to OME specs, but my point is they don't drop flush on every Jeep, for whatever reason. I can only speak for my situation. Mine also stuck out from the body on the bottom rear of the door. I thought the door might be warped too, but it turns out, the hard part of the rubber moulding wasn't traveling over the door sill all the way back. It would start going over then get caught half way back. It was close enough to latch, but was flexing and wouldn't allow part of the door to be flush. After making the adjustments with the Bestop guy, it travels over the door sill much better now, is almost flush and it would probably be perfect if I took the add-on sill guard off. For me, it's close enough and if I did the process again, could probably make it better. He said they did design them to work with the sill guards, but some Jeeps have this issue. At that time he said he hadn't heard of a 2 door with the issue, just some 4 door. If I already had OEM half doors, I probably wouldn't replace them, but the core doors are great for summer and fall, I wasn't planning on using them in the winter. In summation, I don't think there is a warping issue with the door, the mounting just needs adjusted for some Jeeps.
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Old 07-03-2019, 09:17 AM   #324
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So is Bestop going to call every new customer and walk them through installation for 90 minutes? Doubt it. For the price, these need to be plug and play. Make allowances for a few fine tuning adjustments and beyond that, it should be a perfect fit. Otherwise, drop the price by half.

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Old 07-03-2019, 09:50 AM   #325
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So is Bestop going to call every new customer and walk them through installation for 90 minutes? Doubt it. For the price, these need to be plug and play. Make allowances for a few fine tuning adjustments and beyond that, it should be a perfect fit. Otherwise, drop the price by half.

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100% agree

I'd pay $750 and then have to deal with modding them to fit or deal with the leaks but at $1500/pair they better be a perfect fit without leaks. After all, if I bought OEM doors I'd expect a perfect fit without leaks and I'm sure they would be. At $1500/pair they need to be EVERYTHING Bestop has claimed about them and they aren't. They need to be a year round replacement door. Like this they're a warm weather temporary replacement door.

One thing I have noticed is that the majority of those praising these doors are new to the forum. Chriscraw has just joined and only posted in this thread. Other than a few new people there hasn't been many positive comments about these doors. On the other hand there has been talk of fitment issues, bad leaking, rusted bolts, and they seem to mark up very easily which really detract from their look.

Bestop, there is a desire for these doors to be everything you claim them to be! I would love to have a lightweight replacement door with minimal leaking.
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Old 07-03-2019, 09:50 PM   #326
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Newly Installed Core Doors with Upper

Hello All,

I thought I would chime in with my install of the Best Top Core doors. I read through the comments here and it helped me with getting them installed. First and foremost they took some work to make them fit but nothing drastic. With all of the factory tolerances you have to expect that they will take some adjustment to work. My jeep is an outlier for fitment, the Rockhard4X4 Cage took adjustment to work, the Metal Cloak arms to adjustment to work beyond there settings. My point is that I am used to the Jeep being a bit out of round at times and fitting parts always requires adjustment when it is a tight tolerance. These doors require some Fittling as my dad would say to make fit perfect. The biggest item that I had to do was clean out the powder coat in the hinge holes and that gave me the adjustment I needed to make the fronts fit really well. I also discovered that my hinge bushings are completely wasted and now have new ones on order. Biggest thing that I needed to do was make sure that the lower seal was up and could be compressed. The steps in my order was, loosen both hinges and also loosen the latch. Adjust the back of the front door to where the seal was up correctly and tighten the latch. Then I tightened the lower hinge and made sure that it was all the way down. The Front hinge was tighten next and the door fit was really close. It took just a bit more adjustment and I'm very happy with the fitment. Take a look at the pictures and you can see that they fit really well after a bit of adjusting and simple hand tools.
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Old 07-04-2019, 06:00 AM   #327
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Quote:
Originally Posted by dcord View Post
As Rammer mentioned, something as simple as oversized holes for the hinges to allow for some adjustments is probably all they need. I'm honestly surprised they didn't plan for that.

What worries me is the problem Mike was seeing with the bottom of the door actually warped out from the body of the Jeep. Factory doors don't have that problem. That's a fit issue that is completely unacceptable considering they've priced these comparable to factory halves and they're describing them as 4 season ready. I'm not sure how people are supposed to adjust that warpage out.
It's the alignment that causes the bottom rear of the door to stick out, not being warped. Get the door to fit the opening and all is well. Mine stuck out at the bottom also, until I adjusted them to fit the opening.
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Old 07-04-2019, 03:21 PM   #328
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Quote:
Originally Posted by garsod View Post
Hello All,



I thought I would chime in with my install of the Best Top Core doors. I read through the comments here and it helped me with getting them installed. First and foremost they took some work to make them fit but nothing drastic. With all of the factory tolerances you have to expect that they will take some adjustment to work. My jeep is an outlier for fitment, the Rockhard4X4 Cage took adjustment to work, the Metal Cloak arms to adjustment to work beyond there settings. My point is that I am used to the Jeep being a bit out of round at times and fitting parts always requires adjustment when it is a tight tolerance. These doors require some Fittling as my dad would say to make fit perfect. The biggest item that I had to do was clean out the powder coat in the hinge holes and that gave me the adjustment I needed to make the fronts fit really well. I also discovered that my hinge bushings are completely wasted and now have new ones on order. Biggest thing that I needed to do was make sure that the lower seal was up and could be compressed. The steps in my order was, loosen both hinges and also loosen the latch. Adjust the back of the front door to where the seal was up correctly and tighten the latch. Then I tightened the lower hinge and made sure that it was all the way down. The Front hinge was tighten next and the door fit was really close. It took just a bit more adjustment and I'm very happy with the fitment. Take a look at the pictures and you can see that they fit really well after a bit of adjusting and simple hand tools.
I'd love to know what these Factory tolerances are that you think Best Top has to account for?

Jeeps are plug and play on the factory floor. Doors arrive on the assembly line and are installed. They don't have to shave metal or BS for hours or even minutes to get the doors to fit. As I've said before, if OEM replacement doors won't fit correctly on your Jeep, you've totalled it. I'll bet good money that I could go to a friends house and swap doors with him without issue.

Best Top needs to get this figured out asap.

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Old 07-04-2019, 06:21 PM   #329
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All doors and the tailgate has threaded plates that the bolts go into that move for adjustments. The OEM doors are installed and adjusted with equipment just to do that. If you think all doors fit exactly the same way, you'd be wrong.

A new pic for the hell of it.
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Old 07-05-2019, 12:05 AM   #330
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If anyone thinks that doors from Jeep or hinges from any manufacture don’t have the ability for adjustment are wrong. Go ahead and take the hinges off your Jeep pillars and see if the holes for the hinges are the Exact same size as the bolts. Hint they are not. I was at the Toyota plant in Lexington a few weeks ago and they had a team member adjusting the doors once installed. Take some time to align the Core doors and they will fit and fit very well. Perfect?? Check your factory doors, take exact measurements of all your gaps and they will not be perfect. Finally as a prior Honda tech we adjusted all of the door gaps before releasing the car to the lot for sale.
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