I don't have a '14 model, just an '07, but I did replace the heater core on my 2000 dodge ram 1500 when I smelled coolant from the A/C vent. Usually its behind the glove box, but the dash did have to come out. I heard about class action lawsuits, never had any lawsuits about my jeep, but I refuse to let a dealership tinker with it. There was a dealership who did an oil change on a guy's newer jeep and an accident happened there. A 19 yr old employee who was doing the oil change didn't have a drivers license and had no knowledge driving a stick (manual) and the jeep lurched forward while on lift, severely injuring a 40 yr old veteran employee mechanic and the dealership sued the owner of the jeep for having a manual. Sounds so ridiculous when the dealership screws up and blames someone else. It was on the news a few days ago.