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Discussion Starter #1
Hi All,

New to the site. I picked up my 2020 Jeep Wrangler Willys with the premium sunrider soft top on February 29th. This is my 3rd Wrangler over the years and each one has had a soft top and I've never had this problem before.

I'm writing to see if anyone else is having issues with the latches coming undone on their soft tops? Every time I have driven on the highway with the top on, one or both latches have come undone. It is most frequently the passenger side latch, but both have come undone. The hook has stayed in and I have been able to reach over and secure the latch, but it is rather unsettling and pretty dangerous. Until last night, the passenger side latch had only come undone above 70 mph. As I was driving over the canyon the latch came undone at maybe 30 mph.

If anyone else is having this problem can you please let me know? I'm wondering if there is a way to tighten the latches or if they are defective.

Thanks!
 

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Hi All,

New to the site. I picked up my 2020 Jeep Wrangler Willys with the premium sunrider soft top on February 29th. This is my 3rd Wrangler over the years and each one has had a soft top and I've never had this problem before.

I'm writing to see if anyone else is having issues with the latches coming undone on their soft tops? Every time I have driven on the highway with the top on, one or both latches have come undone. It is most frequently the passenger side latch, but both have come undone. The hook has stayed in and I have been able to reach over and secure the latch, but it is rather unsettling and pretty dangerous. Until last night, the passenger side latch had only come undone above 70 mph. As I was driving over the canyon the latch came undone at maybe 30 mph.

If anyone else is having this problem can you please let me know? I'm wondering if there is a way to tighten the latches or if they are defective.

Thanks!
I had an 07 that did the same thing. I replaced the plastic soft top header with a metal one from qudadratec and it solved my issue.
 

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Sorry, I think it is a dealer trip. I just looked at mine and I don't think I would want to try to adjust the clamp based on what I saw. Good luck and be sure to let us know what they say.
 

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Discussion Starter #7
Thanks for checking SteedGun. I have an appointment at the dealer on Friday and I'll definitely let you know what happens. Do you have a 2020 Sunrider Soft Top? If anything, it was difficult to clamp on my last 2 jeeps, but I'm thinking there may be a design flaw with the new top. This morning in came undone on the passenger side at the car wash.
 

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I have an 18 and no issues until last week the passenger side came undone.. or did it not get latched right. I figured my wife bumped it or I did it.. until now. It was creepy because I was in the highway and it opened up. Had this JL since February 2018 and now issues

Welcome to the forum!!

Sent from my SM-N975U using Tapatalk
 

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Discussion Starter #9
Thanks Aqualungs. If you have had it for a couple years without a problem, hopefully it was just not latched properly. It is really creepy though and not easy to secure on the passenger side while driving on the highway. I don't know if the tops are different between the '18 and '20. I haven't had this Jeep that long, but it has been pretty consistent with 1 (usually the passenger side) or both latches coming undone when I get above 70 mph.

I'll let you know what I find out on Friday. I'm hoping it is an easy fix.
 

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Yes. I ordered my 2020 JLUR with the dual top option so I have a hard top and a Premium Soft Top (it does sunrider option). Mine latches tight and good so far even at 80+ MPH. My 2014 also had the Premium Soft Top but the latch is different on that Jeep. I honestly like the 2020 version better but you need to use two hands when latching. One to push the top forward and down and the other to latch.
 

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Discussion Starter #11
Thanks SteedGun,

That is interesting and gives me hope that the issue can be resolved. Have you taken your Jeep on the highway with the top in the sunrider position?
 

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Yes, all the time. It is in sunrider position right now. I have gone up to 80+ MPH but you cannot do that in sunrider mode with the rear windows in. My windows are stored. Max speed I will do sunrider with the rear windows in is 40 MPH. Faster than that and you put significant pressure on your back window. The pressure is inward not outward as one might think.
 

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Discussion Starter #13
Good to know. I have only used sunrider mode around town. With the latches being so sensitive, I was worried the whole top might blow off on the highway.
 

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Hey @2020Willys I agree that this is a dealership issue. Not something I've heard of being an issue before, at all.
As for Sunrider mode, I've run in all configurations including Sunrider open with windows in and not ever felt the need to restrict my speed. Yes the windows will pull in due to a Venturi Effect, but that's fine it's just a difference in air pressure.

Lee
- the Bestop team
www.bestop.com
 

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So, here are a few pics of how I fly in the sunrider mode. Most of the time I don't worry about the straps but I put them on to show you where I like them.





 

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Discussion Starter #16
Hi All,

I brought my jeep to the dealer yesterday to get the latches checked out. They said they were faulty and ordered new ones. They expect to have them in about a week and I'll let you know the result once they are installed. On my return, both the driver's side and passenger's side latches came undone, more than they stayed fastened, and I basically drove home with one hand on the wheel and one hand holding down the roof. I'm hoping new latches will solve that problem.

I have to say, if any of you are in Southern California and know someone looking for a Jeep, Rydell in San Fernando is fantastic. I almost didn't even consider them when I was looking, because they are pretty far away from me (in LA miles), but I have zero complaints from initial contact through my latest service call. I think so many people have bad dealer experiences, and I've had a few, but the entire team at Rydell deserves a shout out among Jeep enthusiasts. I don't work for them, they have just been really great.
 

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Discussion Starter #17
So, here are a few pics of how I fly in the sunrider mode. Most of the time I don't worry about the straps but I put them on to show you where I like them.





Thanks SteedGun! I haven't even used the straps yet, but I want to. I just figured out how to secure the backseat when it is folded up. And actually, I have been meaning to get some straps for the seatbelts in the back seat to keep them from flapping in the wind. So thanks for the reminder.
 

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I think Wal-Mart has some seat belt wrap around straps that will stop the noise but allow a users to still use the buckle. I had them in my 2014 but have not bought any yet for the 2020.
 

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Discussion Starter #19
Hi All,

I brought my Jeep in today. It took a little longer than the initial estimate, but not too bad considering the pandemic. Anyway, the good news is that they replaced the latches and they stayed hooked on the highway on my way home. I will give it a few more tries before I'm convinced that they are fixed.

The bad news is that they accidentally cracked the plastic arms on the top. They were very upfront and profusely apologetic and ordered replacement parts which should take 7 days. Anyway, just wanted to close the loop on this and thank you fro all of your insight.
 

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Thanks for the update. Was the damage on the plastic piece that goes across the driver and passenger side top?
 
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