From what I saw, one has to remove the fuse box and battery cover below it. Not a job for some $8/per hour store clerk. IMO!If you hold them to it they will. If you’re familiar with the Chrysler Sebring, you have to remove the wheel and the fender liner to change the battery. I purchased a new battery from Pep Boys and they advertised free installation. when my daughter showed up they wanted to charge for the installation. When I argued the point they did the installation, but weren’t very happy about it.