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Discussion Starter · #1 ·
I'm shopping for a 2-inch lift-and-level for a JK Unlimited. Prices at the shops around here are $4-600. Local Jeep dealer wants $1,100. Says if we do the lift anywhere other than a dealer, the entire vehicle's warranty is trashed! Does anybody know if that's true? Thanks. :eek:
 

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The Bad Guy
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Ask your dealer if he has ever heard of the Magnuson–Moss Warranty Act. He is either ignorant or flat out lying to you.
 

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Utterly false. Here's a recent thread discussing the topic: http://www.wranglerforum.com/f33/mopar-lift-kit-info-128757.html. Read it from start to finish, as there's some disagreement in it that isn't resolved until the end.

In short, the parts of any lift (including a Mopar lift) will not be covered by your original Chrysler warranty. Similarly, anything damaged by any lift (including a Mopar lift) will not be covered by your original Chrysler warranty. The rest of your warranty remains intact. It makes no difference who does the installation.
 

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Find a new dealer and tell the other one you're taking your future service elsewhere and why.
 

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im no expert but i did have a brand new ford pickup last year, and wanted to lift it and put wheels tires,exhaust, the whole nine yards. i was told the same thing that if you didnt get it done by the dealer it would void waranty but when i asked the service manager at the dealer he told me that it would not void it but if somthing were to go wrong with the pickup and i put it in the shop and they traced it back to being caused by the lift, or any other mod that it would then void it! (sorry for the runon sentence lol)
 

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It isn't true. The warranty claim will only be denied if the aftermarket part(s) affected the failure of the OEM part, i.e. a suspension mod won't cause an engine to fail, therefore they can't deny engine claims because of a lift.
 

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How would a lift void a full Chrysler warranty? This is discussed a lot on this forum if you do a search. Sounds like this dealer, in this case is blowing a little smoke trying to get your business.
 

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It isn't true. The warranty claim will only be denied if the aftermarket part(s) affected the failure of the OEM part, i.e. a suspension mod won't cause an engine to fail, therefore they can't deny engine claims because of a lift.

unless they aer like the ford dealer i went to lol....they would try to make anything you had done be the reason for the problem! like i said it was a truck i HAD! and wont have agian because of the dealer lol
 

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i did have a brand new ford pickup last year, and wanted to lift it and put wheels tires,exhaust, the whole nine yards. i was told the same thing that if you didnt get it done by the dealer it would void waranty
^^False.

but when i asked the service manager at the dealer he told me that it would not void it but if somthing were to go wrong with the pickup and i put it in the shop and they traced it back to being caused by the lift, or any other mod that it would then void it!
^^Almost accurate. If the problem was caused by the mod, the problem would not be covered. Your warranty would not be void. The warranty would still cover problems not caused by mods.
 

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Anybody here want to call this particular dealer, ask them the same question and if they get the same response, challenge/educate them? I would but don't think I have the technical background.
 

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Your dealer is lying to you, but in any case, don't worry about the warranty. Even if your lift damages something (e.g like a driveshaft), which is highly unlikely/almost impossible for a 2" lift, you will be replacing with better aftermarket parts in the long run. They'll never be able to show your lift affected the major covered components like engine, tranny, and all the electronics.
 

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Advice above about the Magnusson-Moss Act is correct

HOWEVER, If, for whatever reason, a dealer/manufacturer denies warranty coverage or voids your warranty entirely, the onus is then on you, through litigation, to prove them wrong. They have deep pockets.

I guess what I'm saying is that they can and will do whatever they want. It may be illegal under Magnusson-Moss; it may not be. Either way, it's you that foots the bill to prove they acted contrary to the law.

YMMV
 

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thats the problem with laws, we cant afford lawyers to help us enforce them.

its all well and good what the act says but like you said it will most likly cost you more trying to prove it than the repair costs.

big companies know you cant afford to go head to head against them

i have a friend who was illegaly terminated as a dealer by the automotIve manufacturer.

his options were sell the dealership
pump 2 million bucks into the showroom as they want

or TRY TO TAKE THEM ON IN COURT IF HIS POCKETS ARE DEEP ENOUGH
 

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And so goes the old saying "you gotta pay to play". Don't mod it while it's under warranty if you can't afford to fix it when it breaks.
 

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I guess what I'm saying is that they can and will do whatever they want. It may be illegal under Magnusson-Moss; it may not be. Either way, it's you that foots the bill to prove they acted contrary to the law.
This is true insofar as it goes. However, I think it's less about cost than effort and a lack of knowledge.

For the most part, a consumer who's wrongly denied warranty coverage could--if they really wanted to fight about it--bring a suit in a small claims court to address the issue. In terms of cost, they'd need an opinion from a competent mechanic (a few hundred maybe) and the filing fees (usually under $100). They could appear pro se in front of a magistrate who may very well would rule in their favor based on very little evidence.

Would the consumer win? Would Chrysler or the dealer appeal? Who knows. But the consumer could always drop the suit and the cost wouldn't be terribly high to roll the dice.

And so goes the old saying "you gotta pay to play". Don't mod it while it's under warranty if you can't afford to fix it when it breaks.
Think about this logic for a minute. Doesn't this really mean that if you can't afford to fix it when it breaks, then you should NEVER mod it? Whether in or out of warranty, if your mods break it, it's not covered, right? So don't mod, period.

In fact, to the extent this rationale supports modding at any particular time, I think it actually means that it makes more sense to mod while you're under warranty. At least in that scenario, you have a CHANCE of it being covered. There are many members who have gotten their driveshafts replaced "under warranty" when the reason the shafts were bad in the first place was clearly their huge aftermarket lift. They just happened to stumble upon a "cool" dealer and got a free replacement.

If they'd waited until their warranty was out, none of those free driveshafts would've been provided.
 

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My word of advice is to take it to a honest dealership and not worry what the scum says. I have a local scum dealership and a local dealership that is great. Chrysler, and the BBB know what I think about the scum and the honest dealership now gets all my business.

By the way, any locals from the Tri-Cities area please avoid Carl Gregory dealership at all cost. They are crooks. Go to Friendship
 

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Think about this logic for a minute. Doesn't this really mean that if you can't afford to fix it when it breaks, then you should NEVER mod it? Whether in or out of warranty, if your mods break it, it's not covered, right? So don't mod, period.

In fact, practically I think it actually makes more sense to mod while you're under warranty. At least in that scenario, you have a CHANCE of it being covered. There are many members who have gotten their driveshafts replaced "under warranty" when the reason the shafts were bad in the first place was clearly their huge aftermarket lift. They just happened to stumble upon a "cool" dealer and got a free replacement.

If they'd waited until their warranty was out, none of those free driveshafts would've been provided.
My dealer is very much like that. I raised the mod / warranty issue early with my salesman, and was assured that – except in the most unusual circumstances – only my aftermarket parts wouldn't be covered under warranty. I made the rounds with the service department, and even one of the sales managers, and heard the same thing.

This dealership also routinely installs mods for customers, and at any given time has 4-5 new Jeeps with lifts/tires/rims/bumpers etc on their lot, which are modded by a local 4x4 shop at the dealership's request.

After most of my mods were done a couple of weeks ago I swung by there to sell them my stock wheels. Just about every one of the sales guys, and a couple of folks from finance, came out to look at the Jeep, peer under the hood (most of them think an sPOD is "magic") and generally compliment me on my build.

I've e-mailed them links to aftermarket headlights (Daniel Stern, LED's, etc), as well as info on mid-range lift kits that would minimize hassles for specific customers.

In short, the letter of the law will initially be interpreted by the sheriff's deputy in the cruiser who stops you. Which is why that deputy is not allowed to also pass sentence. :D

If your dealership sounds like they're the type to battle you over every tiny little fix because you've modded your Jeep, then maybe you shouldn't mod it.

Personally, I'd find another dealer, or just fight em like hell.
 

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Discussion Starter · #19 ·
Man, you guys rock! This forum is a great resource for collective wisdom, experience and good advice.

As a Wrangler newb, the number of choices in the marketplace for parts and service is overwhelming. And crooked-ass dealers don't help much, either. But that's part of the game, right?

I'll ignore the dealer I mentioned in my initial post (Lake Norman CDJ in Corneilius, N.C., by the way) and take my business where it's respected.

Meanwhile, thanks again for chiming in. So damn the torpedoes, 2-inch aftermarket lift at a respected independent shop, here we come!
 

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Man, you guys rock! This forum is a great resource for collective wisdom, experience and good advice.

As a Wrangler newb, the number of choices in the marketplace for parts and service is overwhelming. And crooked-ass dealers don't help much, either. But that's part of the game, right?

I'll ignore the dealer I mentioned in my initial post (Lake Norman CDJ in Corneilius, N.C., by the way) and take my business where it's respected.

Meanwhile, thanks again for chiming in. So damn the torpedoes, 2-inch aftermarket lift at a respected independent shop, here we come!
:thumb:
 
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